steveb16_ESO46 wrote: »stuartoatleyeb17_ESO wrote: »And this is why they can't win. Yesterday there were numerous threads saying to take the game down and fix the loading screen problems.
Did they take them down yesterday for that and tomorrow for the regular maintenance? no, they did the sensible thing and combined the much needed fix for the loading screens with the patch and maintenance due tomorrow, and now they get slammed for it.
Rock ---- Zenimax ---- Hard place
No. If they picked their times for the minimal impact on customers they would not be getting a hard time. Instead they schedule them for their own reasons. This is what irritates some people.
Their way they have staff working the USA small hours. If they patched in the Euro small hours it would be late night US working. Neither is staff convenient but in the end staff/company convenience is not a factor. The only factor is delivering a good service to customers.
Especially customers who could still say - 'screw this for a game of soldiers' and not sub.
As someone who was playing on EU last night, it was pretty obvious that they needed to reboot the server and fix up some stuff. Lag was reaching silly levels. at one point, we had two out of four people showing up as offline, even though we were all in the game. You couldn't leave dungeons without relogging and in 50% of times going from a public zone to a different public zone would leave you stuck on a permanent loading screen.
When they had these issues on friday, they immediately went to work, and everyone was pissed that the servers were down from all evening. So this time they learned. Let the server limp along most of the night and THEN went to work.
I'm also a little sad that the server isn't up when I want to play (kid is napping, so had a 1-1½ hour window this morning), but I'll live, especially if it means I can get a decent playing experience tonight instead of having to close the game client and restart.
peechwurmnub18_ESO wrote: »Thunder_Downunder,
Everyone complains about the bugs and problems with the game and how we need fixes and patches. ZOS works through on a weekend (and a holiday for that matter!) in order to get you these fixes and patches and still the people complain. These downtimes are not that long and they're going to happen sooner or later - it's a fact of online gaming. You paid for this game, yes, and you paid for all the things that come with games of the genre. That includes fixes and patches and downtimes.
Indeed. ESO downtimes for patches are VERY VERY short. I played WOW for 8 years. Anytime there was a patch, the servers were down for *at least 8 hours*. If it was a major patch (4.1, 5.1, etc), it was often 12 hours. For really major patches (4.0 and 5.0 pre-expansion patches come to mind), it quite often took 16 hours. 4.0 took 24 hours.
I applaud Zenimax for getting all this done and the servers back up in 3-4 hours. That's *insanely* quick.
ZOS_GinaBruno wrote: »We do still plan on posting the patch notes for this maintenance, and will sticky them in the Patch Notes section and Recent Discussions as soon as they're published.
Carafina34 wrote: »peechwurmnub18_ESO wrote: »Thunder_Downunder,
Everyone complains about the bugs and problems with the game and how we need fixes and patches. ZOS works through on a weekend (and a holiday for that matter!) in order to get you these fixes and patches and still the people complain. These downtimes are not that long and they're going to happen sooner or later - it's a fact of online gaming. You paid for this game, yes, and you paid for all the things that come with games of the genre. That includes fixes and patches and downtimes.
Indeed. ESO downtimes for patches are VERY VERY short. I played WOW for 8 years. Anytime there was a patch, the servers were down for *at least 8 hours*. If it was a major patch (4.1, 5.1, etc), it was often 12 hours. For really major patches (4.0 and 5.0 pre-expansion patches come to mind), it quite often took 16 hours. 4.0 took 24 hours.
I applaud Zenimax for getting all this done and the servers back up in 3-4 hours. That's *insanely* quick.
I have also played wow. and thoses 12 hour/ 8 hour patches are true. However they tended to happen every other tuesday, very different from the every other day we see here.
And b4 people flame, I played wow since bc, gw2 from launch, rift from head start and aion, so i do have a good understanding of games and patching times.
Carafina34 wrote: »peechwurmnub18_ESO wrote: »Thunder_Downunder,
Everyone complains about the bugs and problems with the game and how we need fixes and patches. ZOS works through on a weekend (and a holiday for that matter!) in order to get you these fixes and patches and still the people complain. These downtimes are not that long and they're going to happen sooner or later - it's a fact of online gaming. You paid for this game, yes, and you paid for all the things that come with games of the genre. That includes fixes and patches and downtimes.
Indeed. ESO downtimes for patches are VERY VERY short. I played WOW for 8 years. Anytime there was a patch, the servers were down for *at least 8 hours*. If it was a major patch (4.1, 5.1, etc), it was often 12 hours. For really major patches (4.0 and 5.0 pre-expansion patches come to mind), it quite often took 16 hours. 4.0 took 24 hours.
I applaud Zenimax for getting all this done and the servers back up in 3-4 hours. That's *insanely* quick.
I have also played wow. and thoses 12 hour/ 8 hour patches are true. However they tended to happen every other tuesday, very different from the every other day we see here.
And b4 people flame, I played wow since bc, gw2 from launch, rift from head start and aion, so i do have a good understanding of games and patching times.
WoW launch some of the heavier population servers were down for weeks at a time and unplayable at best on others. Bent over for 15 minutes looting one mob... yeah.
steveb16_ESO46 wrote: »stuartoatleyeb17_ESO wrote: »And this is why they can't win. Yesterday there were numerous threads saying to take the game down and fix the loading screen problems.
Did they take them down yesterday for that and tomorrow for the regular maintenance? no, they did the sensible thing and combined the much needed fix for the loading screens with the patch and maintenance due tomorrow, and now they get slammed for it.
Rock ---- Zenimax ---- Hard place
No. If they picked their times for the minimal impact on customers they would not be getting a hard time. Instead they schedule them for their own reasons. This is what irritates some people.
Their way they have staff working the USA small hours. If they patched in the Euro small hours it would be late night US working. Neither is staff convenient but in the end staff/company convenience is not a factor. The only factor is delivering a good service to customers.
Especially customers who could still say - 'screw this for a game of soldiers' and not sub.
steveb16_ESO46 wrote: »stuartoatleyeb17_ESO wrote: »And this is why they can't win. Yesterday there were numerous threads saying to take the game down and fix the loading screen problems.
Did they take them down yesterday for that and tomorrow for the regular maintenance? no, they did the sensible thing and combined the much needed fix for the loading screens with the patch and maintenance due tomorrow, and now they get slammed for it.
Rock ---- Zenimax ---- Hard place
No. If they picked their times for the minimal impact on customers they would not be getting a hard time. Instead they schedule them for their own reasons. This is what irritates some people.
Their way they have staff working the USA small hours. If they patched in the Euro small hours it would be late night US working. Neither is staff convenient but in the end staff/company convenience is not a factor. The only factor is delivering a good service to customers.
Especially customers who could still say - 'screw this for a game of soldiers' and not sub.
theinsaneb16_ESO wrote: »Im really getting pissed off here, after many asking this still no comment on to what or where on the timestamp subject.
Around when will the servers be back up? Some more communication between Bethesda here and customers is advised.
Pls don't think its logical to only put this on Twitter etc..because not everyone is on twitter or facebook.
Many mmo companies only do facebook or twitter cause according to them the whole world is on there
No they weren't fanboy lol. You played another wow then we know maybe? They were never ever been down for weeks lol haha
steveb16_ESO46 wrote: »stuartoatleyeb17_ESO wrote: »And this is why they can't win. Yesterday there were numerous threads saying to take the game down and fix the loading screen problems.
Did they take them down yesterday for that and tomorrow for the regular maintenance? no, they did the sensible thing and combined the much needed fix for the loading screens with the patch and maintenance due tomorrow, and now they get slammed for it.
Rock ---- Zenimax ---- Hard place
No. If they picked their times for the minimal impact on customers they would not be getting a hard time. Instead they schedule them for their own reasons. This is what irritates some people.
Their way they have staff working the USA small hours. If they patched in the Euro small hours it would be late night US working. Neither is staff convenient but in the end staff/company convenience is not a factor. The only factor is delivering a good service to customers.
Especially customers who could still say - 'screw this for a game of soldiers' and not sub.
They *did* pick that time. Server goes down early morning US/while sane people are at work/school in Europe. Thats the majority of the population.
The fact they oushed a much needed patch a day ahead has people bent out of shape... go spend the day with family or church folks or something. Pascha was today and I ate like a pig after Lent. You dont see me pitching a fit about not getting to play today or tomorrow because of maintenance.
No they weren't fanboy lol. You played another wow then we know maybe? They were never ever been down for weeks lol haha
Huh, Ive been playing WoW for over 10 years now. Closed beta tester. On Mal'Ganis and Archimonde. High pop pvp servers were unavailable for weeks because they wouldnt stay up long enough to do anything.
My PvE server died almost immediately after transfers opened because it wouldnt stay up either.
Not sure whivh magical version of WoW you played but the entire end of 2004 blew arse.
patrikblb16_ESO wrote: »steveb16_ESO46 wrote: »stuartoatleyeb17_ESO wrote: »And this is why they can't win. Yesterday there were numerous threads saying to take the game down and fix the loading screen problems.
Did they take them down yesterday for that and tomorrow for the regular maintenance? no, they did the sensible thing and combined the much needed fix for the loading screens with the patch and maintenance due tomorrow, and now they get slammed for it.
Rock ---- Zenimax ---- Hard place
No. If they picked their times for the minimal impact on customers they would not be getting a hard time. Instead they schedule them for their own reasons. This is what irritates some people.
Their way they have staff working the USA small hours. If they patched in the Euro small hours it would be late night US working. Neither is staff convenient but in the end staff/company convenience is not a factor. The only factor is delivering a good service to customers.
Especially customers who could still say - 'screw this for a game of soldiers' and not sub.
They *did* pick that time. Server goes down early morning US/while sane people are at work/school in Europe. Thats the majority of the population.
The fact they oushed a much needed patch a day ahead has people bent out of shape... go spend the day with family or church folks or something. Pascha was today and I ate like a pig after Lent. You dont see me pitching a fit about not getting to play today or tomorrow because of maintenance.
I understand you dont celebrate Easter in some religions, but for the Christian countries it is holiday today, just so you know.
But that doesnt mean everyone of us goes to church, but maybe you should instead of making smartass comments in here.
Compnies have this and companies have that, now lets all wait patiently until we finally know when we are able play our game again. Also do not forget that this MMO thing is brand new for them so we should give them some slack, and once again knowing them through all the years they will compensate to uf for this unlike Blizzard. Blizzard is all about the money they don't give a crap for their customers and Bethesda so far does[paste]
I have many free days on my accounts from the launch issues with Blizzard. Id show you but Im on my phone and dont have the screenshots I had to take because idiots claim they dont compensate even on their own forums.
cromdubh68 wrote: »Koltiros1005b14a_ESO wrote: »Err, Easter was today... Hence, Easter Sunday in the story novels I've read that Jesus came out of a glowing cave on a Sunday, not a Monday...
Nope......... never happened