How long will we be down?

Tyralbin · October 2018

Too many things happening at once.

Murkmire prologue, Witches festival and now Murkmire DLC. Maybe the servers cannot handle all this stuff at the same time.

I predicted with fellow guild mates that there would be issues this time last week.

OrdoHermetica · October 2018

kaithuzar wrote: »

vailjohn_ESO wrote: »

@Maggi12 I can tell you what one issue is:

The problem for me is that the "missing" slots had inventory. I had 480 Bank Slots filled with items. I had let my ESO Plus lapse on this account so I couldn't add anything more but I could still withdraw any of the 480 items. When I logged on after the Nerfmire update, my Bank said I only had 240 items in my bank. Apparently the game had removed 240 items and tried to redistribute them among my character's personal inventory slots. Many of my alts are mules with already full inventories, so I don't know if everything got redistributed or if some was lost to Oblivion.

Dude, if they lost people’s gear in their database omfg
There better be some pretty heavy compensation if they don’t want to lose millions of $ from their playerbase

Presumably they back up server data before major updates (like a DLC), so I sincerely doubt anyone will permanently lose items, even if they temporarily do due to a bug.

Maggi12 · October 2018

kaithuzar wrote: »

Dude, if they lost people’s gear in their database omfg
There better be some pretty heavy compensation if they don’t want to lose millions of $ from their playerbase

Bank technically has 480 slots, but non eso+ players have acces to only 1-st half of the bank, so i believe we will not lose any items.

Jenivaa · October 2018

*yawn* 11pm can I get my daily yet? It resets in 2 hrs no? I also have to wake up for work...

Conan776 · October 2018

Xarcus wrote: »

Just to know, any response ?
@ZOS_GinaBruno

There's a thread about the French localization issues here: https://forums.elderscrollsonline.com/en/discussion/comment/5553596

Lysette · October 2018

RobZha wrote: »

Sylvermynx wrote: »

My download was right at 3.2 gig. I went ahead and downloaded it myself instead of having my friend do it this time.

I thought mine was the same but not sure. What I don't know (because I didn't check my internet usage) is that after that download when it's running through 50gb or so of data and saying "applying patch" or something, is that downloading all that or just running through the eso data that's already on our pc's to add the patch?

A while back I thought it was downloading, but recently not so sure. I should've checked really.

Running through the ESO files on your HDD locally that is - it is near to data transfer rate of your HDD - which is displayed as MB/s whilst the patch is applied. Well, it is a bit slower than it could be - Steam is patching about 20-25% faster, iirc the data rates of HDD transfer there.

Syniister · October 2018

Servers are back online NA-PC - Was just able to login myself.

https://esoserverstatus.net/

Caligamy_ESO · October 2018

Conan776 wrote: »

Xarcus wrote: »

when you say "some fixes", are you talking about the absence of a french translation in the game ?

Sacrebleu!

How dare you make me laugh at this dark and trying time

Bam_Bam · October 2018

Back up EU

RobZha · October 2018

Lysette wrote: »

RobZha wrote: »

Sylvermynx wrote: »

My download was right at 3.2 gig. I went ahead and downloaded it myself instead of having my friend do it this time.

I thought mine was the same but not sure. What I don't know (because I didn't check my internet usage) is that after that download when it's running through 50gb or so of data and saying "applying patch" or something, is that downloading all that or just running through the eso data that's already on our pc's to add the patch?

A while back I thought it was downloading, but recently not so sure. I should've checked really.

Running through the ESO files on your HDD locally that is - it is near to data transfer rate of your HDD - which is displayed as MB/s whilst the patch is applied.

Ah ok, cheers! Thought it seemed too crazy that it was downloading all that but wasn't totally sure.

Tia413 · October 2018

kaithuzar wrote: »

vailjohn_ESO wrote: »

@Maggi12 I can tell you what one issue is:

The problem for me is that the "missing" slots had inventory. I had 480 Bank Slots filled with items. I had let my ESO Plus lapse on this account so I couldn't add anything more but I could still withdraw any of the 480 items. When I logged on after the Nerfmire update, my Bank said I only had 240 items in my bank. Apparently the game had removed 240 items and tried to redistribute them among my character's personal inventory slots. Many of my alts are mules with already full inventories, so I don't know if everything got redistributed or if some was lost to Oblivion.

Dude, if they lost people’s gear in their database omfg
There better be some pretty heavy compensation if they don’t want to lose millions of $ from their playerbase

There is a similar post of the same thing happening to someone else here https://forums.elderscrollsonline.com/en/discussion/441822/lost-items-in-the-bank#latest

Guess I should have checked my bank to make sure all my stuff was still there too.....

Donari · October 2018

purple-magicb16_ESO wrote: »

Donari wrote: »

Oh dear, I was just going to do a quick log in to get an event ticket and a daily log in reward (had other obligations last night). Hope it's back up before daily reset. I forgot today was the Murkmire launch ><

Gratz on ur obligations. My obligations are limited to once every two weeks... it only gets worse after marriage

Well, um, this was my regular 5E tabletop game ^_^ I've been married 26 years and the main game-preventing obligation from that is my Tuesday evenings are set aside for time with him

Anyway, one lost event ticket and one lost login day isn't terrible compared to lost game items, screwed up crowns, or whatever else is breaking ESO Plus. *shrugs* It'll be inconvenient tomorrow if my dremora skull timer gets moved to when I'm out on errands, but I'm sure I'll get my first feather just fine in the long run.

edit: And while I typed that, it seems the servers came back up.

Sylvermynx · October 2018

RobZha wrote: »

Sylvermynx wrote: »

My download was right at 3.2 gig. I went ahead and downloaded it myself instead of having my friend do it this time.

I thought mine was the same but not sure. What I don't know (because I didn't check my internet usage) is that after that download when it's running through 50gb or so of data and saying "applying patch" or something, is that downloading all that or just running through the eso data that's already on our pc's to add the patch?

A while back I thought it was downloading, but recently not so sure. I should've checked really.

After the first 22k + mb downloaded, then the "applying patch" notice popped. It applied about 55k + of the patch. Then it downloaded a couple little (13 meg or so) bits, applied those, then downloaded 600+ megs, and applied that, which made it 100%, and at that point let me in game to get my event ticked and skull, and do all the girls' writs. I was in game by 11 am MDT.

PhnxZ · October 2018

And they're back up

KatzMainTank · October 2018

killer89fin wrote: »

rabidrufus64 wrote: »

this game runs worse than eso

You are saying, that eso runs worse than eso?

just a couple more hours of maintenance left...hopefully not Miller's planet hours

idk · October 2018

OrdoHermetica wrote: »

idk wrote: »

ZOS_GinaBruno wrote: »

Just posted an update in the main thread, but we'll be bringing PC/Mac NA & EU offline to apply some fixes at 4:45pm EDT, in approximately 25 minutes.

What is this downtime starting an hour ago that you speak of.

I have not been able to log in for hours. I keep getting the message the server is down for maintenance. I even restarted CP and launcher a few times just in case.

So, again:

The servers were up, but there were issues introduced by the Murkmire DLC. So, while they allowed people who had already signed in to stay signed in, new sign-ins were disabled. The server has since been taken down for a two-hour maintenance.

This is explained in the thread pinned in the announcement bar.

Thx. I guess much of EU loses a ticket today unless Zos decides to be generous.

raviour · October 2018

EU also

Turelus · October 2018

As others have said, they're up.

https://twitter.com/BethesdaSupport/status/1054489801603366913

Rohamad_Ali · October 2018

Ok then everyone as you were .

nimander99 · October 2018

WOOP!

weedgenius · October 2018

Maggi12 wrote: »

kaithuzar wrote: »

Dude, if they lost people’s gear in their database omfg
There better be some pretty heavy compensation if they don’t want to lose millions of $ from their playerbase

Bank technically has 480 slots, but non eso+ players have acces to only 1-st half of the bank, so i believe we will not lose any items.

Obviously you missed the OP that was quoted there.

vailjohn_ESO wrote: »

The problem for me is that the "missing" slots had inventory. I had 480 Bank Slots filled with items. I had let my ESO Plus lapse on this account so I couldn't add anything more but I could still withdraw any of the 480 items. When I logged on after the Nerfmire update, my Bank said I only had 240 items in my bank. Apparently the game had removed 240 items and tried to redistribute them among my character's personal inventory slots. Many of my alts are mules with already full inventories, so I don't know if everything got redistributed or if some was lost to Oblivion.

People are losing items. That's why this was so urgent for ZOS, I assume.

Silver_Thorn · October 2018

PC user on NA server, still unable to login. Launcher insists it has the latest version, even repaired it twice, but launcher crashes the moment I click the "Play"button.

Is any other PC user on NA server having this issue?

Doctor_Demento · October 2018

Silver_Thorn wrote: »

PC user on NA server, still unable to login. Launcher insists it has the latest version, even repaired it twice, but launcher crashes the moment I click the "Play"button.

Is any other PC user on NA server having this issue?

OK found a fix. After running repair and it still had the same problem, crashed trying to login. OK I found the problem and it is NOT a unknown problem and ESO needs to fix this ASAP. I found that the "new update" was indeed 41gb as I stated in another thread. It was NOT 3.2gb as they stated for me. My game was 40gb before and 81gb now. After it installed the 40 GB of data it left the open space as less than 80 gb as the game requires AS OPEN SPACE ON THE DRIVE. Not 80gb of space for the game, 80gb of FREE space on the drive. When the game starts up it runs a minimum system check for the game, since there was only 75GB left as OPEN space on the drive (SSD) it failed the check so the game "crashes". It lies to you and says the game as crashed. It has NOT crashed, it has failed to pass the OPEN space test on startup and the game then STOPS LOGGING IN, thus giving the FALSE crash report. I had to delete another game on the drive to open up enough space to pass the OPEN space check the game performs on start. I hope that helps someone else who is having crash on start problems with the new patch. Check your freespace is at least 80 GB of OPEN space on the drive. Good luck and take care!

Lysette · October 2018

Doctor_Demento wrote: »

Silver_Thorn wrote: »

PC user on NA server, still unable to login. Launcher insists it has the latest version, even repaired it twice, but launcher crashes the moment I click the "Play"button.

Is any other PC user on NA server having this issue?

OK found a fix. After running repair and it still had the same problem, crashed trying to login. OK I found the problem and it is NOT a unknown problem and ESO needs to fix this ASAP. I found that the "new update" was indeed 41gb as I stated in another thread. It was NOT 3.2gb as they stated for me. My game was 40gb before and 81gb now. After it installed the 40 GB of data it left the open space as less than 80 gb as the game requires AS OPEN SPACE ON THE DRIVE. Not 80gb of space for the game, 80gb of FREE space on the drive. When the game starts up it runs a minimum system check for the game, since there was only 75GB left as OPEN space on the drive (SSD) it failed the check so the game "crashes". It lies to you and says the game as crashed. It has NOT crashed, it has failed to pass the OPEN space test on startup and the game then STOPS LOGGING IN, thus giving the FALSE crash report. I had to delete another game on the drive to open up enough space to pass the OPEN space check the game performs on start. I hope that helps someone else who is having crash on start problems with the new patch. Check your freespace is at least 80 GB of OPEN space on the drive. Good luck and take care!

Now this is pretty interesting, my gaming drive is nearly full - just about 130 GB left, would mean about 2 games fit on it. But if I have to reserve 80 for ESO, just a smaller game will fit on it and I will have to buy a new drive pretty soon - thanks for sharing.

Lakashi · October 2018

nimander99 wrote: »

PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

My question is, what is "wrip-off stuff"?

nimander99 · October 2018

Lakashi wrote: »

nimander99 wrote: »

PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

My question is, what is "wrip-off stuff"?

I suppose its subjective... But I think I can speak for most gamers when I say we'd prefer to earn these CS items in game as achievements rather than whipping out our wallets for cosmetic stuff and gambling boxes.

Remember when you used to be able to buy an MMO, subscribe, and earn everything in game? Yes? No? Well, if not, it was petty friggin fantastic!

Like the Archaeology Dragon in WoW... People knew you put in work to get that drop.

I get it, markets change, people want stuff fast, easy, and as I've gotten older its harder to dedicate time to a game with responsibility.

Still, to see (and im speaking about many dif game co's now) gutted games on launch just to have seasons pass's and other things instead of just releasing a game that's complete...

Went from spending a couple hundred dollars a year on an MMO to potentially unlimited amounts of money, well, that's a rip off.