Maintenance for the week of October 6:
• [IN PROGRESS] ESO Store and Account System for maintenance – October 7, 6:00AM EDT (10:00 UTC) - 4:00PM EDT (20:00 UTC)

[RESOLVED] Current Login Issues on All Platforms/Megaservers

  • P3ZZL3
    P3ZZL3
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    Meanwhile, down in the server room:

    tumblr_mr2cw0nDl11syh4gso1_500.gif
    CP561 Redguard | Jabsy Templar | Stamina Build
    CP561 Breton | Jesus Beam Templar | Magicka Build Forever!
    CP561 Naked Nord | Tanky DK | Stamigicka Build

    ✭✭✭ Check ESO Server Status Live!: http://eso.webhub.eu/ ✭✭✭
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Breedj01 wrote: »
    JungleBoot wrote: »
    Wow, can you guys make an official post that is only for official information? Please. How is anyone suppose to locate the posts related to "updates" on the issue? They are getting buried by the plethora of non-official posts.

    Dev tracker

    You can also click the arrows to the left and right of the Z icon on the right side of staff posts - that will take you to the next/previous one within the thread.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • DurzoBlint13
    DurzoBlint13
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    JungleBoot wrote: »
    Wow, can you guys make an official post that is only for official information? Please. How is anyone suppose to locate the posts related to "updates" on the issue? They are getting buried by the plethora of non-official posts.

    that would require people to think of something/someone OTHER than themselves. If you played this game for any amount of time you should know that just does not happen in ESO world.
  • HeroOfNone
    HeroOfNone
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    Khajiit was just sharpening their claws on the wires, we are innocent of any crime.

    tumblr_nggg6kWUtn1u5wfw2o1_500.jpg
    Herfi Driderkitty of the Aldmeri Dominion
    Find me on : Twitch | Youtube | Twitter | Reddit
  • Bam_Bam
    Bam_Bam
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    Haulinash wrote: »
    Holy crow... all things break. Fact of life. Stuff happens. When they fix it, it'll be back on....

    Pie. think i'll go have some pie. Cherry, or maybe Lemon.

    https://www.youtube.com/watch?v=s3Gdezyt8eY
    Joined January 2014
    PC EU - PvE & BGs & PvP (Vivec)
    Grand Master Crafter

    #DiscordHypeSquad

    Stream
    Lims Kragm'a
    Bam Bam Bara
  • Knootewoot
    Knootewoot
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    Steam would not launch. Then I launch TESO and cannot get it. I thought my internet was broke. But thankfully it's not.

    ٩(͡๏̯͡๏)۶
    "I am a nightblade. Blending the disciplines of the stealthy agent and subtle wizard, I move unseen and undetected, foil locks and traps, and teleport to safety when threatened, or strike like a viper from ambush. The College of Illusion hides me and fuddles or pacifies my opponents. The College of Mysticism detects my object, reflects and dispels enemy spells, and makes good my escape. The key to a nightblade's success is avoidance, by spell or by stealth; with these skills, all things are possible."
  • PeggymoeXD
    PeggymoeXD
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    Don't any of you nerds have work or school? It's 12PM on a Wednesday.


    Actually no. No work today. Which is why I'm pretty irritated. I planned on picking flowers until I wanted to jump off a bridge.

    Now I just want to jump off a bridge anyway.

    Edited by PeggymoeXD on 14 September 2016 16:26
    Kitty DK

    Vanguärd
    Învictus
    Sun's Death
    EPHS

    - Peggy Moe - Look Mom No Emp Buff - Chalman - Linda the Zookeeper -
  • Ashiitaka
    Ashiitaka
    Soul Shriven
    altemriel wrote: »
    What, still not up!!??????

    ZOS says it'll be hours till problem is fixed.
  • Jurand80
    Jurand80
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    Thank you ZoS! I can go back to being Zerg in Starcraft =D ESO is the only game that broke my 5 year Starcraft exclusive! So nice to see the servers go down on the day I unsubbed ;D

    Edited by Jurand80 on 14 September 2016 16:26
  • Sallington
    Sallington
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    Keeping my eye on IT job openings.
    Daggerfall Covenant
    Sallington - Templar - Stormproof - Prefect II
    Cobham - Sorcerer - Stormproof - First Sergeant II
    Shallington - NightBlade - Lieutenant |
    Balmorah - Templar - Sergeant ||
  • LaiTash
    LaiTash
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    I took vacation so that I could play this week. This morning's patch did nothing but aggravate the DCs.

    I once paid like $30 to get an early access to Black Desert b2p server, took a vacation when they said it will be launched, so they launched f2p servers and told us we'll soon get what we have paid for, and after two weeks they told it's not going to happen for the next 6 months but we're welcomed on f2p and will get a premium access for one year. So it could've been worse.
  • Sugaroverdose
    Sugaroverdose
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    I always enjoy reading the outrage because as someone that works in I.T. i understand when things can go wrong and why maintenance has to occur even if it is unexpected. Just the other day I had to make a fix to our antispam on our email server. So i told the office employees that email would be down for 5 minutes. They flipped, so i simply said, "I can either take the email down for 5 minutes, or for the rest of the day your inbox can be filled by every spam type message out there."
    They then became silent and accepted the fact that I was the technology god and the trifling mortals should leave well enough alone.

    Cool story bro, but you've should think about such things before everything gets f up. Also, use freaking HA clusters to have an option for zero-downtime maintenance.
  • Junipus
    Junipus
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    Just to make sure we're all on the same page, the original ETA given some-pages back was that the issue would be resolved in a few moments. However, we ran into an issue, and are currently working on figuring out a new ETA. We can confidently say that resolution will no longer be a few minutes, though.

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    The Legendary Nothing
  • altemriel
    altemriel
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    Just to make sure we're all on the same page, the original ETA given some-pages back was that the issue would be resolved in a few moments. However, we ran into an issue, and are currently working on figuring out a new ETA. We can confidently say that resolution will no longer be a few minutes, though.


    NOOOOOOOOOOOOOOO!!!!!!


    HOW TO HECK IS IT POSSIBLE THAT THIS HAPPENED NOW TWO TIMES IN A ROW RIGHT AFTER THE MAINTENANCE?????
  • rhapsodious
    rhapsodious
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    The server tech right now:

    giphy.gif
  • cazlonb16_ESO
    cazlonb16_ESO
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    Oddly enough I was just trying to login to Steam...it's down as well. This might be some sort of attack on gaming sites in general.

    World of Warships works, time to sink some ships I guess.
  • SamboJ
    SamboJ
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    Same Steam issue here. (yawn)
    "Chasing elder scrolls since 2002."
    Founder of Tamriel Fisheries (PC/NA/2015)
  • BoudiccaStormborn
    BoudiccaStormborn
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    So... how's everyone's day going aside from this?

    hqdefault.jpg

    Well.... my daughter and her husband are visiting. They live on the East Coast, he's active duty USMC. Last night I showed him ESO on PS4 (I play PC). This morning I went to log into my unused PS4 account to give him whatever gold I have that I'll never use because I am so not a console player. But guess what? I couldn't log in.

    Do I break it to him now that this isn't uncommon or do I just let him play and let it mess with his head? =D
  • KingMagaw
    KingMagaw
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    Just to make sure we're all on the same page, the original ETA given some-pages back was that the issue would be resolved in a few moments. However, we ran into an issue, and are currently working on figuring out a new ETA. We can confidently say that resolution will no longer be a few minutes, though.

    Thanks for the update.


    I am curious. Doing no changes on the PC server, it encountered a problem. Then you resolved that and encountered another problem. To encounter these problems when doing no maintenance is quite transparent of instability. The amount of 'Emergency' maintenances also reinforces this. Please dedicate resources into prevention, not just when it breaks down.
  • Bam_Bam
    Bam_Bam
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    Just to make sure we're all on the same page, the original ETA given some-pages back was that the issue would be resolved in a few moments. However, we ran into an issue, and are currently working on figuring out a new ETA. We can confidently say that resolution will no longer be a few minutes, though.

    *SIGH* So hours, in other words? (Again.)
    Joined January 2014
    PC EU - PvE & BGs & PvP (Vivec)
    Grand Master Crafter

    #DiscordHypeSquad

    Stream
    Lims Kragm'a
    Bam Bam Bara
  • Rosveen
    Rosveen
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    Just to make sure we're all on the same page, the original ETA given some-pages back was that the issue would be resolved in a few moments. However, we ran into an issue, and are currently working on figuring out a new ETA. We can confidently say that resolution will no longer be a few minutes, though.
    Don't worry, when you said "several minutes" nobody believed you anyway. Here on PC EU we're always expecting 8 hour downtimes that can strike at any moment.
  • SilentRaven1972
    SilentRaven1972
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    Nysara wrote: »
    Nysara wrote: »
    Illurian wrote: »
    @ZOS_GinaBruno I just want to say thank you for the communication! Even without the ETA it makes me feel tons better just knowing that the situation is acknowledged and being looked at.

    Sure thing! We're doing the best we can. :)

    We Paying for this game. This shouldn't happen. Buy new server, change location, fire or hire Dev's. Do something OMG!...

    Keeping this "cute" attitude not brings back the players. Everyday you losing players due to those big problems. People are streaming and do you know what they think about "your" game? With constant disconnects and lags i'm %300 sure this game will not last for 5 years. Will be closed due to extreme stupidness lol.

    This game has a much better chance at lasting that others do. I was playing Ark for a while, and even though it's an early access game, they have disappointed fans so often and made some rather poor choices. I no longer play it...ESO all the way! Even with the bugs and issues :)

    As with current problems, i still play but everyone has own degree of patience. A quitting threat from me really, REALLY not important at all but when several people thinks same there will be a problem. We are paying for this game so we obviously expect a good customer care. This game isn't free at all. You cannot download it and play for free. If it's like that, nobody will say anything bad because it's free lol.

    However, with current payment system, alot of players subbed so they expect this game worth for expectations. We just want *** playing time, Bugs can be dealed with time but server problems exist from beta.

    When you say something added to game, add it, don't like just Gina did by saying "moments".

    They said Megaservers has no lags, yet you cant properly play *** Cyrodiil. Constant disconnects, server failures, BUGS omg bugs everywhere...

    2 years passed but nothing has changed yet they try hard to adding more new stuff rather than fixing old stuff so we have MORE bugs and server problems lol.

    If you've ever watched some F2P forums, they scour any negative comments/complaints out. I know from experience. The complaints are out there, they just got shushed. I'm glad ESO isn't a F2P.
    I also know that sometimes things go wrong. I'm sure it takes time to hunt down the causes of bugs and other issues. There's a lot of code to sort through, and there could be more than one thing clashing. Could be a combo of hardware and software issues. We don't know, and I personally don't need to know. I do know they are working on it, and that is good enough.
    In the time I've been playing, sure I've seen issues pop up, and sometimes return after being fixed. They also know it, and though they may not tell us just how they are trying to fix it, they are working on it.
    "Such is the nature of evil. Out there in the vast ignorance of the world, it festers and spreads. A shadow that grows in the dark. A sleepless malice as black as the oncoming wall of night. So it ever was, so will it always be. In time all foul things come forth." -Thranduil
  • Bigevilpeter
    Bigevilpeter
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    At least dont do those weekly 6-12hr maintenances if things are going to be bad anyways, make them once a month or every 2 weeks max.

    I sick of all the planned maintenances plus the unplaned ones. Too much downtime
  • GreenhaloX
    GreenhaloX
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    Did some real work for a few, then went to my usual nail salon for window shopping, then got chased by a new employee branding a curling iron (I guess she's new, she didn't realize I'm a regular; oh well, I guess I will have to buy her double meat Subway sub for her lunch tomorrow), went grocery shopping, picked up my Chinese takeout, stalked my ex (just kidding!), now back.. still no logging in. Too lazy to work again, laying low for a while (I think that employee may had called the cops on me) and being forced to watch Kitchen Nightmare.
    Edited by GreenhaloX on 14 September 2016 16:29
  • Schlagerdaddy
    Schlagerdaddy
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    Steam -Server are down too.... SIRI is working now and take the WORLD ^^ XD
  • Rittings
    Rittings
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    Ahh damn it... gotta go on a 3 hour road trip in about an hour... won't return few a few days. Guess there goes my stables and XP potential...
  • 85flyingbrick_ESO
    85flyingbrick_ESO
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    Oddly enough I was just trying to login to Steam...it's down as well. This might be some sort of attack on gaming sites in general.

    World of Warships works, time to sink some ships I guess.

    playing offline steam seems fine. but i couldn't get fVegas to launch in online mode. time for zombie hunting
    PC/NA


  • IamNoobee
    IamNoobee
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    the issue will be resolved within minutes not hours........HAHA GOT YOU!!
    PC NA ~STD and Wet Noodles~
    ~AD Main Alts - Zerog/Pyle - Magicka NB , Noobee - Stamina DK

    ~DC Alts - Not So Bright - Stamina Sorcerer

    ~EP Alts - Noobee Jr - Magicka NB

    The first reset of VMA-PCNA #6 Nightblade Zerog
    In need of a PVP Guild
  • W0lf_z13
    W0lf_z13
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    - gives @SantieClaws a catnip filled yarn ball to keep her away from the wires -
    Breton Nightblade ~ Fang of the Wolf ~ (50)   |   Altmer Dragonknight ~ Ðårk Ŵølf ~ (50)   |   Altmer Necro ~ Ðeåth Ŵølf ~ (50)

    ☣☣☣   |     Alliance ~Daggerfall Covenant~     |     Server ~NA PC~     |     CP's ~2156~     |     ☣☣☣
  • CombatPrayer
    CombatPrayer
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    Just to make sure we're all on the same page, the original ETA given some-pages back was that the issue would be resolved in a few moments. However, we ran into an issue, and are currently working on figuring out a new ETA. We can confidently say that resolution will no longer be a few minutes, though.

    I predict in a few minutes they will run into another issue that will take a few more minutes, absolutely no longer, and then they will run into another issue that will take just a few more minutes and so on and so one until about 5pm tonight. LOL
This discussion has been closed.