ZOS_GinaBruno wrote: »Ok, we identified the issue, and will probably have you guys try logging back on in a few moments (we're looking at several minutes, rather than hours). Stand by...
ZOS_GinaBruno wrote: »Ok, we identified the issue, and will probably have you guys try logging back on in a few moments (we're looking at several minutes, rather than hours). Stand by...
SilentRaven1972 wrote: »raidentenshu_ESO wrote: »
I read that in his voice, LOL!
ZOS_GinaBruno wrote: »@ZOS_GinaBruno I just want to say thank you for the communication! Even without the ETA it makes me feel tons better just knowing that the situation is acknowledged and being looked at.
Sure thing! We're doing the best we can.
Smasherx74 wrote: »ZOS_GinaBruno wrote: »SilentRaven1972 wrote: »ZOS_GinaBruno wrote: »Ok, we identified the issue, and will probably have you guys try logging back on in a few moments (we're looking at several minutes, rather than hours). Stand by...
ok, how many "few minutes" more??? it is now more than 20 minutes from your post...
They never said which few minutes
Well, that's the danger in giving ETAs. Sometimes poop happens, and then we have a new ETA.
At this time (dare I say it), we have no ETA. We're still working on a resolution, and will continue to keep you updated!
lol @ this coming from an actual ZOS admin.
The point of an ETA (Estimated time of arrival) is to give the consumer a reasonable expectation of when their purchased product will be shipped.
when I buy a package, there is an ETA on when I'll get it. Of course the package could be damaged, could be lost, the driver could die, the plane could crash, the world could end!!!! However that doesn't justify refraining from giving ETAs.
ZOS doesn't understand the point of why people give out ETAs lol. It's to let your consumers know when they can expect to have something, even if the ETA changes like it did this time it's better to at least have an ETA than none at all.
This isn't no mans sky or whatever, the world isn't going to end if you mess up on your ETA. We'd just like to get an ETA and have a public goal set of when it should be done.
Except if they do give ETAs as they've done once today and it goes by without being correct then lot of people start raging again and complaining. Easiest way to handle PR (not necessarily the best, just easiest) is to give no ETA and therefore no expectations.
ZOS_GinaBruno wrote: »@ZOS_GinaBruno I just want to say thank you for the communication! Even without the ETA it makes me feel tons better just knowing that the situation is acknowledged and being looked at.
Sure thing! We're doing the best we can.
We Paying for this game. This shouldn't happen. Buy new server, change location, fire or hire Dev's. Do something OMG!...
Keeping this "cute" attitude not brings back the players. Everyday you losing players due to those big problems. People are streaming and do you know what they think about "your" game? With constant disconnects and lags i'm %300 sure this game will not last for 5 years. Will be closed due to extreme stupidness lol.
SilentRaven1972 wrote: »There's plenty to do while waiting. Check Facebook and return a few pokes, delete mail from that account that hasn't been checked in a month or three, read some news, make a sandwich, take a nap, look at cat pics.....So much to choose from!
I started to play Oblivion again, damn, I forgot how much I love that game
ZOS_GinaBruno wrote: »We're working on getting a better ETA for everyone - apologies for the delay.
ZOS_GinaBruno wrote: »@ZOS_GinaBruno I just want to say thank you for the communication! Even without the ETA it makes me feel tons better just knowing that the situation is acknowledged and being looked at.
Sure thing! We're doing the best we can.
We Paying for this game. This shouldn't happen. Buy new server, change location, fire or hire Dev's. Do something OMG!...
Keeping this "cute" attitude not brings back the players. Everyday you losing players due to those big problems. People are streaming and do you know what they think about "your" game? With constant disconnects and lags i'm %300 sure this game will not last for 5 years. Will be closed due to extreme stupidness lol.
ZOS_GinaBruno wrote: »We're working on getting a better ETA for everyone - apologies for the delay.