same my mac is 2 yrs old and idk why the game makes it run like ***.
i've had to hold my power button down 5 times in my first 2 days of playing.. !

Yeah I have had the same issue. It was crashing all the time now after playing for a while it seems to slow up until the game crashes. Mine is a late 2011 MacBook pro.

Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 4 GB

joshweps wrote: »

My game keeps freezing in Kynarthis roost. I can't escape the game once it freezes and have to resort to turning my macs power off

Can you post your System details which will help to give any advice especially graphics card, OS X version and CPU.

Apple icon (top left of menu bar) > About This Mac > More info…

There are quite a few threads posted on this issue on the PC TS section also/ For example here.

Worth checking there for some potential workarounds.

It depends a lot on your Mac why this may be so the details above is a good starting point.

Trying different graphics settings lowered or a lower resolution may help.

If you have less than 8GB of RAM then it's best to reboot the Mac before playing and also close all other apps in the background including the ESO Launcher which is not needed after the game is launched.

Windshadow_ESO wrote: »

to run at about 20fps i hav most things at medium and a few options at off but once or twice every 15 min the game will freeze for a few sec and when it comes back the /fps will show 1 rather than 20 the same happens at high setting but the high gives a 'normal' /fps of about 12 which is not playable this was not seen in beta before march where high gave fps of about 25 and medium gave about 35 and the short freezing was not seen till the last two betas

Hardware Overview:

---snip---

@Windshadow_ESO thanks for posting system details. They help a lot to check possible issues.
Please check other suggestions posted in this thread. The freezes appear to be cross-platform and server related. The suggestions may help to minimise them. If you get crashes please post to this thread.

Windshadow_ESO wrote: »

The mac book pro is just slow so I use it for crafting when I watch TV in the evening

And Well my crashes are on my main computer a 2006 Mac Pro 1.1 with 20 gig ram and 10.7.5 with a ATI 4750 512k graphics card driving a pair of apple 24" 1920x1200 monitors... This will crash to the desk top every few hours. And I do send the auto generated details crash report with full details of what I was dooing but I can pass on the reports to you as well if you like as well as the terminal logs but since it has dual 3ghz 2core processors I just assumed that the problems were the not working with MULTI processor Mac Pro mentioned in the known bugs post above
But this antique Mac Pro ( in August of 2006 it was about the fastest computer you could buy for cross platform unix and mac development but I am now retired hence the need to have old equipment last as long as I can) runs the game very well windowed at 1920x1200 mostly high options with few things turned off

I would appreciate copy/ paste of crashes when you can as samples to that thread. If nothing else it does help me understand what's going on and I do send them al to the developer team.

With your dual CPU Mac Pro check out this thread on these where someone posted a workaround that worked for them and is not too hard to do. Even though you are able to use it now it may help things.

I have to believe - and I have had similar experiences in other games like LoTRo that this is a memory leak - there may be server issues as well. Hopefully they can fix it. Make sure you submit the crash reports.

SilentVigil wrote: »

I have to believe - and I have had similar experiences in other games like LoTRo that this is a memory leak - there may be server issues as well. Hopefully they can fix it. Make sure you submit the crash reports.

"One simply does not compare ESO to LOTRO"

I spent many hours trying to keep the LOTRO Mac client going in that Mac Tech forum section, despite the total lack of development even in beta and once it was pushed out the door; with Valamar who still valiantly soldiers on there /salutes. In the end. Despite being able to bandaid and get things at least working and helping those faced with the client issues; I just could not sink any more time or passion into it despite I love the IP to bits and loved some aspects of the game. From recent events it's pretty clear to me that it was always the case despite the golden words at launch. My name there was Toddlepip.

The great thing with ESO is that there is a living breathing Mac development and from what I have seen the commitment and experience show through. To have embedded an experienced Lead OSX Engineer in the design team for four years I think speaks for itself that ZOS committed to the Mac platform.

Yep, the memory issue remains and it unfortunate that the game carries legacy from aiming to support five year old computers which require 32-bit (in itself a limiting factor though not the whole reason) Work is ongoing now to get the most from the Mac client as it is and a 64-bit client which is in the development plan will remove it as an issue. All the other main bugs have been sorted for launch

That is a million miles for anything we ever saw with Mac LOTRO client though I was happy at the time to see a native client, it was never supported as it needed to be. And I also enjoy every much the Elder Scrolls IP too so it's a happy marriage.

SilentVigil wrote: »

Well it's good to hear that they are committed and sounds like you were quite involved in the Mac LoTRo. I spend maybe a month or so with the mac client and it seem to work fine it would just crash when - well you know. Everyone just talked about memory leaks a lot.

It did have fairly bad memory leak, as did the PC client though it varied over time OFC, especially in new Bree and new regions. Looked great but the additional textures caused problems.

Mac client still works just about. But over half the settings don't work even from beta etc.

Windshadow_ESO wrote: »

on the mac book pro the momentary freeze lasting up to ten sec continues.
as does the total freeze up of the computer after an hour or so resulting in a power reset reboot as the only way to recover this is never seen on the old mac pro which does not suffer these mini freezes or total lockup computer freezes but neatly crashes out to the desktop crash reporter

Can you post the system details for the MacBook Pro including OSX version, model and graphics card and installed RAM. hard to give any suggestion without these details.

Check through these threads regarding freezing which are cross-platform with plenty for PCs.

Reasons for freezing like this may be:

• Lag on server (server issues)
• Latency (connection issues)
• GPU (settings too high or card not able to cope. Lower settings . Vsync always OFF. Shadow Quality Off etc)
• Overheating (not being cooled sufficiently. use tool to monitor adjust fans)
• Hardware Failure (GPU or some other component failing)

You shouldn't need to use reboot Mac to quite the process. it can cause issues itself unless it really is the only way to quit. Try these especially the second which should work in nearly all cases. Important to hold it down as noted.

Force Quit

Press Command-Option-Esc to Force Quit an application. it that does not work then try this which usually works even in Fulscreen mode.

If you cannot switch from the unresponsive app, press Command-Option-Shift-Esc for three seconds to force it to quit. This key combination tells OS X to force quit the frontmost app.

http://support.apple.com/kb/ht3411

Windshadow_ESO wrote: »

the full details are on my post on the first page of this thread
but there it is again
Hardware Overview:

the total freeze in this case means that no input is being taken from the mouse or keyboard so power cycling is the only way out I am well aware that this is a last resort move and I held Cmd option shift escape for about 15 sec to no avail

It's not Command-Option-Shift which is normal Force Quit. It's;

Command-Option-Shift-Esc for three seconds to force it to quit. That will force quit the whole window. Will usually work when the other doesn't.

Have you checked the possible issue above? I can suggest app for temperature etc if needed. And details to do traceroute to check latency/ connection. You can use Hardware Test for possible hardware issue.

Windshadow_ESO wrote: »

Well the machine is not running hot that's for sure and the combo was held for 15 sec not just 3 and yes all 4 keys.
Ping is 34 milsec connection is to gig Ethernet to a 50/5 cable high speed (or as high as you can get in this state unless you are in an optical fiber area)

and the freezing lock up is not seen on this same computer running win 7 pro 64 sp1 under boot camp so I doubt it is hardware the only major variable would be the upto dat video card driver that I can use with windows and direct x rather than the mac open gl

video is set to mostly low with a few medium most extras set to off

The short freeze and return starts after a few min and then is about every 10 to 15 min and as the sesion goes on the freeze lengthinged from 2 to 4 sec to perhaps 15 sec befor the game goes on as normal with no action on my end required... then the final total freeze up

So that at least rules out most obvious stuff.

If it runs fine via Bootcamp but not on Mac then like you say it points more towards the drivers being that much better for that card than the Apple ones. It is Mid 2009 model so don't expect much has been updated for those in a while in Updates. Possibly OpenGL difference though there are not many posts for the same. There are some but with all the other freezing threads on PC mostly it's hard to be precise.

All the Google searches for that model and card point to heat issues. One thing I notice with my iMac that the fans kick in a lot more than in OS X. It may be that the additional airflow is helping to keep it cooler. it doesn't have to happen during normal computer use but can occur under the load from 3D games. How is it with another similar game?

Personally I would monitor temperature while playing to discount that also.

Running out of ideas TBH. I'll send a post and keep looking around for any other information.

If you have what I have, and I'm on 10.10 beta. From time to time I have freeze, it's like having 1 fps every 10 seconds. I still hear the sound playing.

What I do is spam CMD + TAB to force the game to switch to Windowed mode, and when it finally transition to Windowed mode it unfreeze the game!

But IDK if this is your issue or me being on 10.10 beta.

I was actually a pre order Emperial Edition and when the game first came out it ran great and froze very little. Well today I decided I would start playing again and now the screen freezes not even a minute into game play but I can still hear the sound as if I am still playing. I alt tab and it crashes sometimes with saying eso has quit and others without saying anything and just dissapearing. I've sent in a ticket but the auto response has sent me to the place I already tried.. I just dont understand why it worked before and not now... ?

If I may point out the elephant in the room here. The graphics cards and lack of RAM in the old Macs listed above simply are not capable of providing a good experience. Time to buy a new Mac.