The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
How can I get out of ESO when it locks up in full-screen mode?!
Nova Sky
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Everyone:
This is getting old. So far, every button combination I attempt does nothing, and I'm forced to unplug the iMac. This is freaking preposterous! Please tell me I'm missing an elementary step that will allow me to escape a full-screen lock up of ESO without having to pull the plug on my iMac!
This is getting old. So far, every button combination I attempt does nothing, and I'm forced to unplug the iMac. This is freaking preposterous! Please tell me I'm missing an elementary step that will allow me to escape a full-screen lock up of ESO without having to pull the plug on my iMac!
"Wheresoever you go, go with all of your heart."
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KhajitFurTrader✭✭✭✭✭
✭✭Hi @Nova Sky,
as I've written here, you can try to kill the client's process via ssh from a second machine. Or you can try to run the game in Windowed mode. I've also found that the process will eventually be terminated if you just let it sit long enough.
Cutting the power to your Mac is not recommended, as it can leave the file system in an undefined state, which may lead to data loss or corruption. If you've done so a few times already, you should boot your Mac into the Recovery Partition and run a volume check with Disk Utility.
Edited by KhajitFurTrader on 15 May 2015 11:410 -
Seedier✭✭I presume you tried holding down the cmd-alt-shift-esc keys for several seconds? (This is the apple key combo for force quitting a full screen app)0 -
chris.dillman✭✭✭Everyone:
This is getting old. So far, every button combination I attempt does nothing, and I'm forced to unplug the iMac. This is freaking preposterous! Please tell me I'm missing an elementary step that will allow me to escape a full-screen lock up of ESO without having to pull the plug on my iMac!
Nova Sky
How often are you seeing crashes now?
If its like every 4 hours, we would suggest simply keeping an eye on the clock and restarting the app say a few hours into game play.
-- ESO -- Lead Mac Programmer...0 -
Nova Sky✭✭✭✭✭Khajit:
Thank you for the information regarding the recovery partition/process. I haven't had to use it, fortunately, but at least I now have a better idea of what to do if the need ever arises.
Seedier:
Yes, I tried that combination. No go with it.
Chris:
It's done it twice now in the last week. To be fair, the lockups occurred after extended gameplay of three to four hours or a bit longer. The second lockup occurred just a few minutes ago, but I had the game in windowed mode when closing out of it, so I just force quit the ESO app."Wheresoever you go, go with all of your heart."0 -
JNight✭Yeah, this is an annoying issue. I had to get used to switching to windowed mode before quitting the game, in case this happens, so i can force quit.0