Maintenance for the week of November 25:
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• [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [COMPLETE] Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
is fixing the 301 login problem an different for the mac?
Windshadow_ESO
✭✭✭
the whole bootcamp 3 terabyte win 8.1 install nightmare required me to restore my hard drive fro t time machine backup but i now can't log into eso the first attempt times out and the next gives the 301 code
the faq says i tried and checked the stuff it recommended to no avail so where is the log file i need to give to support the faq is windows centric
the faq says i tried and checked the stuff it recommended to no avail so where is the log file i need to give to support the faq is windows centric
301 - Lobby Connection Failed
The client attempted to connect to the lobby. Please wait 10 minutes and try logging in again.
Some players may experience this error when attempting to login to The Elder Scrolls Online. We have identified the issue and are working on resolving it.
While this issue is being worked on, we invite players to do the following:
Spoiler:
If this workaround does not alleviate the issue, it is also possible that something is preventing your ESO client to connect to the internet properly. Please sure to:
Spoiler:
Reboot your router
Connect with an Ethernet cable (using Wi-fi may cause stability issues)
Temporally disable your firewall and anti-virus software
Open your port as explained in this article
Run a clean boot
If the issue still occurs, we need you to send a copy of your host.developer.log file to our Customer Support team. The file can be found here (by default): C:\Program Files (x86)\Zenimax Online\Launcher
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KhajitFurTrader✭✭✭✭✭
✭✭I presume you've already done the first part of the instructions to no avail?- Log in to your account on https://account.elderscrollsonline.com
- Sign the new Terms of Service agreement.
- Then, log back into the game.
host.developer.log is in
/Applications/ZeniMax Online/Launcher.app/Contents/MacOS
In Finder, navigate to /Applications/ZeniMax Online, right-click on Launcher.app, select "Show Package Contents". Now you can open the folders Contents and MacOS, respectively. host.developer.log and any number of older versions (recognizable by a digit before the extension .log) can be found there.
If you like, you could post your log file here, maybe something illuminating can be found in there.1 -
Windshadow_ESO✭✭✭yes night before last i tried it all for several hours on and off but
I guess it must have been a network problem got in with no problems last night
thanks for the tip on where they hide the log file on the mac
cheers and thanks0