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Unlock Gifting

majorlginfidel
I am a day one player of this game, I took a break this past year while finishing nursing school. When I finally talked some of my guildmates back into playing pvp, I noticed I have a large number of crowns from keeping my ESO plus active. I was going to gift some Brotherhood crates to a friend and realized this is not an option anymore unless I get verified. I have submitted a ticket, but I am not getting any response from ZOS. Is there a different way of getting my account set up so I can gift? Or is there a certain ZOS moderator to tag in this?
My ticket number is 241019-002676

Thanks in advance
Edited by ZOS_Icy on 12 November 2024 15:13
  • kringled_1
    kringled_1
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    https://forums.elderscrollsonline.com/en/discussion/644559/crown-store-gifting-update-october-2023#latest
    This is the pinned thread for this issue. A lot of people have had challenges getting gifting unlocked, as you'll be able to see in the thread.
  • JustLovely
    JustLovely
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    [snip] If you can't spend the crowns you already have in the way you want, no reason to buy any more crowns.

    [edited for petition/protest]
    Edited by ZOS_Icy on 12 November 2024 15:12
  • TaSheen
    TaSheen
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    You can tag @ZOS_Kevin - he's the one who generally tracks down ticket numbers.
    ______________________________________________________

    "But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West

    PC NA, PC EU (non steam)- four accounts, many alts....
  • dooferorg
    dooferorg
    Soul Shriven
    Yea, I've been on here for nearly 9 years and wanting to gift something to my daughter and they tell me I've not been on the game long enough. Absolutely ridiculous and a great way to *** off your userbase.
  • ZOS_CouchTato
    @majorlginfidel I do not know if you have received any updates on this yet, but I sent you a message regarding your ticket just in case you have not yet heard back.
    Staff Post
  • ZOS_Icy
    ZOS_Icy
    mod
    Greetings,

    This thread has been moved to the General Help section, as it is better suited there.

    Thank you for your understanding.
    Staff Post
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