What does Steam have to do with performance issues? Steam just launches the ESO launcher, and maintains an overlay while the game is running for social/screenshot functions. How would that affect the game's graphics performance?Launcher is the problem.
Playing directly from eso64.exe = normal ping.
Just tried it and works fine.
@ZOS_GinaBruno
Launcher and Steam are indeed a problem that causes very long loading screens and overall lag.
BUT I always play directly from the exe file, using launcher only for patching, and even directly from the file there are issues described in this topic because it's all server-related.
This topic was started precisely when those issues started -- before that time I had no issues, no lag spikes, no red numbers and my ping was 80-100. Now my normal ping is mostly in 120s. It gets more or less normal only when playing in non-populated hours (night, morning) and areas. It hasn't changed yet. Plus, many players are having frequent error 303 issues then can't login back at once and have to wait.
Hi all. After chatting with the team, we're looking to gather more information from players who have been experiencing new and/or worse latency/lag spikes/rubber-banding issues in ESO since the beginning of May 2024 (when the emergent issues in this thread were initially reported.) To help us with our ongoing investigation, could you please answer the following questions?
- What server/platform do you play on?
- What is the nature of the issues you started experiencing or noticed got worse after the beginning of May 2024? (ex. did characters rubberband/warp, did abilities get delayed/fail to fire, etc.)
- Around what time of day have you experienced the new and/or worse issues reported in this thread?
- Where in-game have you experienced these issues? Please be as specific as possible (name/area of overland zone, delve, dungeon, Trial, etc.)
- Have you experienced these issues outside of combat situations (in houses, for example)
- Have you noticed these issues are worse during any specific times of day? If so, what times?
- Have you noticed any changes/improvements as of today?
Hi all. After chatting with the team, we're looking to gather more information from players who have been experiencing new and/or worse latency/lag spikes/rubber-banding issues in ESO since the beginning of May 2024 (when the emergent issues in this thread were initially reported.) To help us with our ongoing investigation, could you please answer the following questions?
- What server/platform do you play on?
- What is the nature of the issues you started experiencing or noticed got worse after the beginning of May 2024? (ex. did characters rubberband/warp, did abilities get delayed/fail to fire, etc.)
- Around what time of day have you experienced the new and/or worse issues reported in this thread?
- Where in-game have you experienced these issues? Please be as specific as possible (name/area of overland zone, delve, dungeon, Trial, etc.)
- Have you experienced these issues outside of combat situations (in houses, for example)
- Have you noticed these issues are worse during any specific times of day? If so, what times?
- Have you noticed any changes/improvements as of today?
Hi all. After chatting with the team, we're looking to gather more information from players who have been experiencing new and/or worse latency/lag spikes/rubber-banding issues in ESO since the beginning of May 2024 (when the emergent issues in this thread were initially reported.) To help us with our ongoing investigation, could you please answer the following questions?
- What server/platform do you play on? PC EU
- What is the nature of the issues you started experiencing or noticed got worse after the beginning of May 2024? (ex. did characters rubberband/warp, did abilities get delayed/fail to fire, etc.) Movement lag, rubberbanding, dailayed ability visuals and sound or no abilities activating at all.
- Around what time of day have you experienced the new and/or worse issues reported in this thread? No specific time frames that I noticed.
- Where in-game have you experienced these issues? Please be as specific as possible (name/area of overland zone, delve, dungeon, Trial, etc.) Mainly West Weald and Vvardenfell but that is most likely because those are pretty much the only places I've vistited since the issues started.
- Have you experienced these issues outside of combat situations (in houses, for example) yes.
- Have you noticed these issues are worse during any specific times of day? If so, what times? Not that I noticed
- Have you noticed any changes/improvements as of today? It seems to be at least less frequent. At first I thought it was fixed, but then I still did experience random rubberbanding and lag on occasion.
silky_soft wrote: »What server/platform do you play on?
PC NA
What is the nature of the issues you started experiencing or noticed got worse after the beginning of May 2024? (ex. did characters rubberband/warp, did abilities get delayed/fail to fire, etc.)
For a 230ms player it's significantly worse in battlegrounds. I cannot make gap closer happen. I cannot make cast time melee happen. I clearly wait for after thier Dodge roll to skill. Either fails to fire, gets delayed and they Dodge multiple seconds later. Even with major+minor expedition, 3x swift and steed. Don't get started on what pulls high ping players from cloak.
Around what time of day have you experienced the new and/or worse issues reported in this thread?
10am AEST (7pm CST) to 1pm AEST
Where in-game have you experienced these issues? Please be as specific as possible (name/area of overland zone, delve, dungeon, Trial, etc.)
Battlegrounds, all of them.
Have you experienced these issues outside of combat situations (in houses, for example)
Have you noticed these issues are worse during any specific times of day? If so, what times?
No
Have you noticed any changes/improvements as of today?
No, if not worse.
Hi all. After chatting with the team, we're looking to gather more information from players who have been experiencing new and/or worse latency/lag spikes/rubber-banding issues in ESO since the beginning of May 2024 (when the emergent issues in this thread were initially reported.) To help us with our ongoing investigation, could you please answer the following questions?
- What server/platform do you play on?
- What is the nature of the issues you started experiencing or noticed got worse after the beginning of May 2024? (ex. did characters rubberband/warp, did abilities get delayed/fail to fire, etc.)
- Around what time of day have you experienced the new and/or worse issues reported in this thread?
- Where in-game have you experienced these issues? Please be as specific as possible (name/area of overland zone, delve, dungeon, Trial, etc.)
- Have you experienced these issues outside of combat situations (in houses, for example)
- Have you noticed these issues are worse during any specific times of day? If so, what times?
- Have you noticed any changes/improvements as of today?
SeaUnicorn wrote: »Why is it we are being told the best way for ZOS to know of the huge glaring problem is if we, the paying customer, take time out to write reports for ZOS?
Pretty sure the best way for you guys to know the problem is by having your own paid testers play the game.
I mean...does anyone else realize that it wasn't even mentioned whether or not if the ZOS dev team is even looking into this problem? Just that the forum moderators are handing off the threads to them?
The data should tell them. What analytics do they actually run? How can a Microsoft company be bad at servers?
Server upgrade took place before acquisition by MSFT. So data center config has nothing to do with Microsoft.
VouxeTheMinotaur wrote: »Hi all. After chatting with the team, we're looking to gather more information from players who have been experiencing new and/or worse latency/lag spikes/rubber-banding issues in ESO since the beginning of May 2024 (when the emergent issues in this thread were initially reported.) To help us with our ongoing investigation, could you please answer the following questions?
- What server/platform do you play on?
- What is the nature of the issues you started experiencing or noticed got worse after the beginning of May 2024? (ex. did characters rubberband/warp, did abilities get delayed/fail to fire, etc.)
- Around what time of day have you experienced the new and/or worse issues reported in this thread?
- Where in-game have you experienced these issues? Please be as specific as possible (name/area of overland zone, delve, dungeon, Trial, etc.)
- Have you experienced these issues outside of combat situations (in houses, for example)
- Have you noticed these issues are worse during any specific times of day? If so, what times?
- Have you noticed any changes/improvements as of today?
1. NA / PS5
2. Rubber banding / freeze frame, warping, frame rate drop, skill delay around 2-5 seconds or just do not fire at all. bar swap delay of 2-5 seconds, heavy attacks not connecting to enemies at range or close range despite red targeting glow around enemy and crosshair on enemy, combine this with skill delay is frustrating.
3. seemingly any time of day, but mostly during 8pm (EST) to 2 am (EST). Earlier hours of the day are usually *less* severe with these issues but still persistent enough to cause an Error DC at times.
4. Extremely severe in dungeon, trial, delves, dolmens / incursions / vents, arenas including solo arenas, and public dungeons, scrying questline, interacting with NPC's / items / loot nodes (like sacks or crates) in heavily player populated towns. Severe in open zones like Mournhold of Deshaan, Alinor of Summerset, Craglorn's trial gathering spot. It seems to be where combat is heavy and when lot of players are gathered in one area, though I have experienced very minor stuttering while running alone on the mount through zones, my own housing and in other players houses. Dungeons and Trials remain to be the biggest issue for me.
5. Yes, specifically when moving or placing furnishings. Placing furnishings also have a delay of around 2-5 seconds. There is also a pop-up notification that appears at the top right of the screen that says "your previous action has not been saved" or something like that, it comes up often. Accessing the Purchase tab in home decorating also has a delay when viewing furnishings to buy. Opening doors, whether they were apart of the home or a furnishing door / gate also has a delay along with interactable items / furnishings / NPC's like the assistants and crafting tables, up to a point that the "X" button needs to be tapped repeatedly to use said items.
6. Seemingly worse when there are more players active. My availability to play is always during nighttime of EST, sometimes mornings leading into the afternoon. Nighttime is worse than early morning / afternoon. An exact timeframe I would say between the hours of 6 pm and forward (I usually log off around midnight, but it still goes on afterward according to guildmates of the same platform / server, they are located in Australia / Western Canada / Western USA) this is when the issues gradually or suddenly become more apparent, most times it hits like a truck, coming out of nowhere after a couple of hours of "steady but manageable" issues.
7. I have yet to play today or yesterday, but prior to this maintenance, PS5/NA (at least for me personally) seemed to be a BIT better. The rubber banding / lag and skill delay were still there, but it did not spike or happen as often as it was in the prior weeks. I would say whatever the changes, if any were made, to the PS5/NA servers are a good start and seemed to be heading in the right direction as far as a solution or fix, since again, the issue does not happen at the same frequency. However, when it does happen, it hits just as hard as when it was frequent, enough for the same Error to show on the main menu screen. I do not know if there were any changes made, or if it's just because of player population slowing going down since many decided to switch to other games until the issue is fixed.
I will edit this comment later today or tomorrow beneath this sentence after playing the game tonight to give feedback on how the game feels / runs after maintenance. Fingers crossed that its better!!
SeaUnicorn wrote: »Why is it we are being told the best way for ZOS to know of the huge glaring problem is if we, the paying customer, take time out to write reports for ZOS?
Pretty sure the best way for you guys to know the problem is by having your own paid testers play the game.
I mean...does anyone else realize that it wasn't even mentioned whether or not if the ZOS dev team is even looking into this problem? Just that the forum moderators are handing off the threads to them?
The data should tell them. What analytics do they actually run? How can a Microsoft company be bad at servers?
Server upgrade took place before acquisition by MSFT. So data center config has nothing to do with Microsoft.
But now..... they should have the resources to call on, for expertise and capacity. So I still ask it, how can a Microsoft company be bad at servers?
Since the buyout, did they move? I thought they were in a non Microsoft Colocation Datacenter still. I hadn't heard that they Moved... I might be wrong.
The problem with colocations is that many of your networked Data is using shared resources IO Controllers, Firewalls, Fiber, HD Spindles in some storage frames etc, in that Datacenter with other clients, that you have No control over. meh
kyle.wilson wrote: »Since the buyout, did they move? I thought they were in a non Microsoft Colocation Datacenter still. I hadn't heard that they Moved... I might be wrong.
The problem with colocations is that many of your networked Data is using shared resources IO Controllers, Firewalls, Fiber, HD Spindles in some storage frames etc, in that Datacenter with other clients, that you have No control over. meh
Maybe they need to change equipment and location completely. What we have isn't working.
But, even a company with a massive cloud presence can drop the ball hard.
AWS and New World.
But, i feel that this recent data collection is another delay tactic so they don't have to admit they don't have 1 clue as to how to dig out of this hole.