Datapoint: PC/NA
I'm in South Carolina with Charter.net ISP. Here's my TRACERT from Charter's 2nd network hop to elderscrolls.com if in the same datacenter. All the Router hops look excellent from my house to elderscrolls.com so not the Network currently 6:00pm EST.
1 <1 ms <1 ms <1 ms [My home Router] Hidden from Spyz
2 * * * Request timed out.
3 7 ms 10 ms 8 ms lag-53.dtr01ssvlsc.netops.charter.com [96.34.64.106]
4 11 ms 9 ms 9 ms lag-27.crr02spbgsc.netops.charter.com [96.34.93.6]
5 11 ms 8 ms 10 ms lag-808.bbr01spbgsc.netops.charter.com [96.34.2.50]
6 * * * Request timed out.
7 17 ms 17 ms 15 ms lag-802.prr01atlnga.netops.charter.com [96.34.3.111]
8 * * * Request timed out.
9 12 ms 12 ms 12 ms 172.69.68.7
10 13 ms 12 ms 12 ms 104.18.247.44
edward_frigidhands wrote: »Datapoint: PC/NA
I'm in South Carolina with Charter.net ISP. Here's my TRACERT from Charter's 2nd network hop to elderscrolls.com if in the same datacenter. All the Router hops look excellent from my house to elderscrolls.com so not the Network currently 6:00pm EST.
1 <1 ms <1 ms <1 ms [My home Router] Hidden from Spyz
2 * * * Request timed out.
3 7 ms 10 ms 8 ms lag-53.dtr01ssvlsc.netops.charter.com [96.34.64.106]
4 11 ms 9 ms 9 ms lag-27.crr02spbgsc.netops.charter.com [96.34.93.6]
5 11 ms 8 ms 10 ms lag-808.bbr01spbgsc.netops.charter.com [96.34.2.50]
6 * * * Request timed out.
7 17 ms 17 ms 15 ms lag-802.prr01atlnga.netops.charter.com [96.34.3.111]
8 * * * Request timed out.
9 12 ms 12 ms 12 ms 172.69.68.7
10 13 ms 12 ms 12 ms 104.18.247.44
Hey. My apologies in case this was already mentioned, but what has your latency in game been as of late.
Has it changed over the past 4-6 weeks?
This thread started 43 days ago. The issue(s) is/are still ongoing. Has ZOS done anything other than say 'we are looking into it"? ANY update that isn't "we are looking into it"?
@ZOS_GinaBruno
@ZOS_JessicaFolsom
@ZOS_Kevin
This thread started 43 days ago. The issue(s) is/are still ongoing. Has ZOS done anything other than say 'we are looking into it"? ANY update that isn't "we are looking into it"?
@ZOS_GinaBruno
@ZOS_JessicaFolsom
@ZOS_Kevin
We are at day 45, see my signature
Sambucca1973 wrote: »I’m going to have to take a break from ESO. The constant stuttering/lag has gotten to me. Can’t even enjoy housing. Every once in a while, things go smoothly and I think something got fixed. Then, next day, back to the same issues.
Trying to do the ZoZ daily, it was awful just getting from the quest give to the boss, and back. I had a total of four loading screens during that - two of them after just taking one step.
I hope ZOS figures it out. I’ll lurk on the forum to see if/when a fix happens. Sending good vibes you figure it out.
Trials yesterday on PC EU had many of us rubberbanding in Hall Ra. I couldnt port in, I got the loading screen of neverendingness. All sorts of skill lag and/or ignoring inputs.
Today PCEU cyrodil, the one huge AD ball group just locked up whatever area they were in with lagg switch efficiency. It's stupid and wholly unnnecessary
These 999 spikes are so bad they legit affect my connection outside the game. And when I close the game my connection magically fixes itself. And no it's not low bandwidth, beacuse that wouldn't come in random spikes.
Sambucca1973 wrote: »For PC, I might have found a bandaid fix. Too many variables, so no guarantees but:
Yesterday I deleted the ShaderCache.cooked file in the Elder Scrolls online/Live folder. It rebuilds itself when you launch the game. If you do this, the first time you log back in will take longer while the file rebuilds.
Since then, I’ve logged in three different times (Friday night, Saturday morning, and Saturday afternoon) and performance is noticeably better. Still not great, but ESO is playable.
I have not been into Cyrodiil or trials, but things have been fine at dolmens and public dungeons - a little stutter but nothing major. Still more than “normal” but FPS jumps seem to be less and/or smaller.
Of note is that the ShaderCache.cooked file was 18,675kb before deleting it and is now 53,285kb. So maybe the file got corrupted when ZOS made changes to the setting menu?
999 ping into disconnect into error 103. This is just not acceptable for an online game in 2024. No other game or service i have has this issue, none.
kyle.wilson wrote: »999 ping into disconnect into error 103. This is just not acceptable for an online game in 2024. No other game or service i have has this issue, none.
It wasn't even acceptable in 2014 when this game launched. Yet 10 years later we are still here.
I've had dozens of conversations with various members of the dev team over the years, and at this point I doubt there is any incentive to actually fix the problems. It feels as if the only goal left is to milk as much money out of us as possible till the engine collapses completely.
Photosniper89 wrote: »From their perspective.. you have an issue going on and you're not sure what the cause is.
Photosniper89 wrote: »It's a lose lose situation for them.
Photosniper89 wrote: »Personally, I would much rather have communication like @ZOS_Kevin has provided during this thread. IMO he has been very open and transparent about where they are at and asking for assistance in getting clips and our experiences documented in tickets. I believe Kevin is coming to this thread in good faith and not just giving us some corporate speak.
Ping is becoming a more prominent problem, it gets higher and higher. 120s is already high for my norm 80-90, but now 130s is posing as new normal. It's frustrating.
Tried deleting ShaderCache file like of the players here suggested, but it didn't do anything about performance, only made my traveling loading screens significantly longer while before I was able to travel between wayshrines almost instantly. I wonder now whether I should put the old Cache file back in the folder to fix that new issue.
The performance and lag in this game is becoming worse every day and once again we get no maintenance tomorrow. It's sad.
@ZOS_Kevin please, please speak to us, we need any update and acknowledgement for our issues, they are breaking our game. Please, help us.
Ping is becoming a more prominent problem, it gets higher and higher. 120s is already high for my norm 80-90, but now 130s is posing as new normal. It's frustrating.
Tried deleting ShaderCache file like of the players here suggested, but it didn't do anything about performance, only made my traveling loading screens significantly longer while before I was able to travel between wayshrines almost instantly. I wonder now whether I should put the old Cache file back in the folder to fix that new issue.
The performance and lag in this game is becoming worse every day and once again we get no maintenance tomorrow. It's sad.
@ZOS_Kevin please, please speak to us, we need any update and acknowledgement for our issues, they are breaking our game. Please, help us.
Just following up here. We have been reporting your ticket numbers, anecdotal accounts, and spikes in reports every time they come up in this thread and in other threads on the forum as well. We're providing our teams with all of the info you are providing here in the thread. So we just wanted to make it clear that we haven't forgotten about this. Currently, we do not have an update other than to continue posting your reports and issues in the thread. It's the best way for us to seem them and add everything to our ongoing report on this.
Ping is becoming a more prominent problem, it gets higher and higher. 120s is already high for my norm 80-90, but now 130s is posing as new normal. It's frustrating.
Tried deleting ShaderCache file like of the players here suggested, but it didn't do anything about performance, only made my traveling loading screens significantly longer while before I was able to travel between wayshrines almost instantly. I wonder now whether I should put the old Cache file back in the folder to fix that new issue.
The performance and lag in this game is becoming worse every day and once again we get no maintenance tomorrow. It's sad.
@ZOS_Kevin please, please speak to us, we need any update and acknowledgement for our issues, they are breaking our game. Please, help us.
Just following up here. We have been reporting your ticket numbers, anecdotal accounts, and spikes in reports every time they come up in this thread and in other threads on the forum as well. We're providing our teams with all of the info you are providing here in the thread. So we just wanted to make it clear that we haven't forgotten about this. Currently, we do not have an update other than to continue posting your reports and issues in the thread. It's the best way for us to seem them and add everything to our ongoing report on this.