Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Did Not Receive Locked-out-of-Account Rewards
Darzaka
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The title. I was locked out of my account but did not receive anything today. You can even find my name on the list gathered here: https://forums.elderscrollsonline.com/en/discussion/comment/8090844
Edited by ZOS_Icy on 7 May 2024 10:43 0
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TaSheen✭✭✭✭✭
✭✭✭✭✭I believe you'll need to input a ticket to Customer Support, think I saw Kevin mention that to someone earlier.______________________________________________________
"But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West
PC NA, PC EU (non steam)- four accounts, many alts....0 -
virtus753✭✭✭✭✭
✭✭✭✭✭The title. I was locked out of my account but did not receive anything today. You can even find my name on the list gathered here: https://forums.elderscrollsonline.com/en/discussion/comment/8090844
The thread you linked was for people who couldn't log in for a few hours during an unusual account system maintenance that was unrelated to the PTS issue.
The compensation is for people who were locked out for 10 days due to the PTS issue.
Were you locked out for those 10 days because you logged into the PTS the first day and still didn't get compensation?0 -
ZOS_IcymodGreetings,
This thread has been moved to the General Help section, as it is better suited there.
Thank you for your understanding.
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ZOS_FalcoYamaokaadminHello,
You will want to submit a support ticket to our team addressing the issue. Please follow the prompt of the following page https://beth.games/4bp2Vue0