Maintenance for the week of December 2:
• [IN PROGRESS] PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• [IN PROGRESS] PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
Locked out of the game without logging to PTS for years
Radka
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As the title said, game was ok yesterday, both NA and EU PC server. Now, I getting this error, yes both the logging name and password were correct.
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sarahthes✭✭✭✭✭
✭✭As the title said, game was ok yesterday, both NA and EU PC server. Now, I getting this error, yes both the logging name and password were correct.
That's not the message you get when your account is locked.
There's currently account system maintenance going on. It's probably that. Try again in 10.minutes.Edited by sarahthes on 16 April 2024 14:283 -
Radka✭✭✭Well, I know, but I get this on both EU and NA, so A) someone hacked my account, B ) server logging is messed up.Edited by Radka on 16 April 2024 14:290
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ThelvamarSoul ShrivenHi Radka, FYI I usually get this message when I make a mistake inputting my password, in case that helps0
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Sakiri✭✭✭✭✭
✭✭They're doing account system maintenance.
You can't log in til it's done most likely. Go get a snack and watch a YouTube video or three.0 -
TaSheen✭✭✭✭✭
✭✭✭✭✭Mine's doing it too @Radka - and I didn't log in at all yesterday (too sick to mess with it), so I guess I ticket support if it doesn't clear up shortly - assuming I can log in to do so.
No, I can't access any of my accounts on the website either, even after verifying passwords (which haven't changed since early April). Which may be due to the maintenance in process....______________________________________________________
"But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West
PC NA, PC EU (non steam)- four accounts, many alts....0 -
cyberjanet✭✭✭✭✭They're doing account system maintenance.
You can't log in til it's done most likely.
Account system maintenance does not normally affect the game. I can't log in either, and I'm getting a quite different error:
Needless to say, there is no code. And it's the same whether I try NA or EU.
My husband is getting the same login error as OP:
Something is broken.
We both logged onto EU quite happily this morning.Edited by cyberjanet on 16 April 2024 14:56Favourite NPC: Wine-For-All
Mostly PC-EU , with a lonely little guy on NA.1 -
MrTibbs✭✭✭I am also getting this message. So hopefully they are in fact just doing maintenance. I dont have the PTS even installed and yet I cant log into any of my accounts.Mr.TibbsFire and Ice guild0 -
Same here, account maintenance has never impacted my ability to login to servers before, and multiple friends are able to login with no issues either.1 -
Sakiri✭✭✭✭✭
✭✭cyberjanet wrote: »They're doing account system maintenance.
You can't log in til it's done most likely.
Account system maintenance does not normally affect the game. I can't log in either, and I'm getting a quite different error:
Needless to say, there is no code. And it's the same whether I try NA or EU.
My husband is getting a different login error:
Something is broken.
If the login server is being worked on you can very much be locked out.
I think some of you are new to this.1 -
LanteanPegasus✭✭✭✭✭[deleted for being wrong] Sorry, I always assumed account maintenance would affect game login.Edited by LanteanPegasus on 16 April 2024 15:001
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Maitsukas✭✭✭✭✭
✭It's because of the maintenance...
Account System Maintenance does not let you log into the account.elderscrollsonline.com website. Logging into the game is completely fine.PC-EU @maitsukas
Posting the Infinite Archive and Imperial City Weekly Vendor updates.
Also trying out new Main Quests, Companions, ToT decks, Events and Styles on PTS.3 -
Sakiri✭✭✭✭✭
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Depends on if login servers part of that.
Not that it matters. Just hold your horses and wait a bit.0 -
TaSheen✭✭✭✭✭
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Yes, that's been my experience all along - except for one time years back now. I don't remember the outcome. @ZOS_Kevin
And I've never even downloaded the PTS.Edited by TaSheen on 16 April 2024 16:09______________________________________________________
"But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West
PC NA, PC EU (non steam)- four accounts, many alts....1 -
Bonstrigmo✭✭Thanks, ZOS! I can't log in to any of my 10 accounts on either NA or EU and never played PTS! What is going on!!!!1 -
Bonstrigmo✭✭I get both error messages on all my accounts. It was working just fine this morning before they started doing ESO Store and Account System for maintenance.0
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ZOS_KevinCommunity ManagerHi all, can we get some of your account names. We are doing an investigation on this. Any Account names to share would be appreciated if you are still running into this issue.Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter1 -
cyberjanet✭✭✭✭✭Hi all, can we get some of your account names. We are doing an investigation on this. Any Account names to share would be appreciated if you are still running into this issue.
Still getting it. My account name is the same as my forum name. EU and NA PC.
Husband is boargules, he is not on forum.Edited by cyberjanet on 16 April 2024 16:46Favourite NPC: Wine-For-All
Mostly PC-EU , with a lonely little guy on NA.0 -
Bonstrigmo✭✭Hi all, can we get some of your account names. We are doing an investigation on this. Any Account names to share would be appreciated if you are still running into this issue.
Bonstrigmo, Bonstrigmo2, Bonstrigmo3, Bonstrigmo4, Bonstrigmo5, Bonstrigmo6, Bonstrigmo7, Bonstrigmo8, Bonstrigmo9, and Bonstrigmo10.5 -
ElfFromSpace✭✭✭✭I'm getting the same bug. It's been continuing for hours. I've not logged into the PTS for years.
Very frustrated at this point. I hope they give us some good compensation including making up for daily endeavor points missed and event time unavailable in the best event of the year!
Former GM Elder Scrolls Exchange0 -
Kikazaru✭✭✭✭✭Hi all, can we get some of your account names. We are doing an investigation on this. Any Account names to share would be appreciated if you are still running into this issue.
Kikazaru
I'm also getting this error.Edited by Kikazaru on 16 April 2024 16:48Mizaru
“Let your plans be dark and impenetrable as night, and when you move, fall like a thunderbolt.”0 -
ElfFromSpace✭✭✭✭Hi all, can we get some of your account names. We are doing an investigation on this. Any Account names to share would be appreciated if you are still running into this issue.
I am having this issue
Account name is "ElfFromSpace" PC NA.
Have not touched the PTS for years!Former GM Elder Scrolls Exchange0 -
ZOS_KevinCommunity ManagerBonstrigmo wrote: »Hi all, can we get some of your account names. We are doing an investigation on this. Any Account names to share would be appreciated if you are still running into this issue.
Bonstrigmo, Bonstrigmo2, Bonstrigmo3, Bonstrigmo4, Bonstrigmo5, Bonstrigmo6, Bonstrigmo7, Bonstrigmo8, Bonstrigmo9, and Bonstrigmo10.
I think those are your character names. Do you have your account name available?Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter0 -
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Lord_Hev✭✭✭✭✭
✭✭Hi all, can we get some of your account names. We are doing an investigation on this. Any Account names to share would be appreciated if you are still running into this issue.
Lord_Hevnoraak0
