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Issues with Daily Login Reward Day 2 For Orsinium DLC

  • heinousmoz
    heinousmoz
    ✭✭✭✭
    Claimed Day 1.
    No ESO+ at the moment
    PC-EU
    Dont' own Orsinium.
    Broken for me too...
    qjpk0y4c81mt.png

  • Buffy121
    Buffy121
    ✭✭✭
    PC EU
    Claimed Day one reward
    No ESO +
    Already own Orsinium
    Last day of month is locked

    Update: Travelling to Fargrave fixed the problem for me too. What a strange bug.
    Edited by Buffy121 on 2 March 2024 09:12
  • SilentSong
    SilentSong
    Soul Shriven
    ZOS_Kevin wrote: »
    Hi all, we have seen several reports on players on PC EU, PS EU, and XB EU of issues claiming the day two daily login rewards. We are aware of the issue and gathering information at this current time. We'll follow up once we have more information. Please note that it is the middle of the night currently, so we likely will not have additional updates tonight.

    For those currently impacted, if you could note the following, it would help with providing our teams with added information.
    Please note the following:
    • What platform and megaserver are you playing on?
    • If you claimed day one rewards?
    • Do you own Orsinium already?
    • Any additional updates?

    For those on PC NA, PS NA, and XB NA, if you come across this issue once day two reset happens, please make note of that in this thread as well. Appreciate everyone's assistance as we gather information and work this out.

    Both Accounts 1has ESo-plus other not both not able to claim sec. day

    Pc on Eu and US (can't check US as it's still 2 hours on day one)
    claimt both accounts
    i have 2 Account. 1has ESo-plus other not both un_able to claim Orsinium

    Thanks
  • Skall66
    Skall66
    ✭✭✭
    Xbox EU

    2 accounts

    Day one reward claimed on both

    Orsinium own on one account, not on the second, no ESO+ on both

    no daily notification on character login, last reward of the month locked
    Mudcrab magnet
    Xbox EU
  • Imryll
    Imryll
    ✭✭✭✭✭
    PC EU
    Claimed day one rewards Thursday night (although I didn't talk to Pacrooti until the morning of the first after opening my PC NA crates)
    I bought Orsinium on PC NA when it first came out, but I haven't bought it on PC EU
    ESO+ active

    When I checked after leaving Cyrodiil this evening it said it would be 21 hours until Orsinium would be available and the reward for the last day of March was greyed out.

    Edit: To clarify, I live in North America so that my EU "day" starts at 10:00 p.m. local time, which is why it was still February when I claimed the Day 1 reward. :)

    Edited by Imryll on 2 March 2024 14:38
  • Ghostrider001
    What platform and megaserver are you playing on?
    PC EU
    If you claimed day one rewards?
    Yes
    Do you own Orsinium already?
    Yes
    Any additional updates?
    ESO+, playing from Steam
  • Coerfroid
    Coerfroid
    ✭✭✭✭
    Update: Weird workaround

    Porting to the deadlands solved the problem for me and several other players on PC EU.

  • vibeborn
    vibeborn
    ✭✭✭✭✭
    Both husband and I are unable to claim it.

    Megaserver
    PC/EU

    Day one reward:
    We have both claimed the day one reward yesterday (March 1st)

    Ownership of Orsinium
    My husband is able to get to Orsinium/Wrothgar via ESO+, I am not as I don't have ESO+
    (neither of us own it outside ESO+)
  • sylklappersack
    sylklappersack
    Soul Shriven
    PS EU
    Yes, I claimed day one rewards
    I don't own Orsinium, just ESO+

    Traveling to Clockwork City fixed it for me!
    Edited by sylklappersack on 2 March 2024 08:32
  • vibeborn
    vibeborn
    ✭✭✭✭✭
    Sorry for double post

    It seems that if you travel to Fargrave you are able to claim it(?)

    @ZOS_Kevin
  • eric_m
    eric_m
    ✭✭✭
    Solution: port to Fargrave or Deadland and claim reward
  • MyNameIsElias
    MyNameIsElias
    ✭✭✭✭✭
    Traveling to Fargrave or the deadlands seems to fix this issue.

    Im guessing this is somehow related to when the deadlands was given for free to people who participated in the Bounties of Blackwood event back in 2021?
  • DorisOThDead
    PC EU
    Already own Orsinium (bought with crowns).
    Claimed crates yesterday (1st March).

    Travelled to The Deadlands, pop up to claim daily reward showed on screen. I have since been able to collect it.
  • Daimonion82
    Daimonion82
    ✭✭✭
    PC EU
    Claimed day one reward
    Own Orsinium
    ESO+ inactive
    Travelled to Fargrave - issue fixed
    Edited by Daimonion82 on 2 March 2024 07:57
  • Tobyja
    Tobyja
    ✭✭✭✭
    ZOS_Kevin wrote: »
    [...]
    • Any additional updates?
    [...]

    After someone in the german forum mentioned, travel to the deadlands, i checked it and it helps.
    Thanks to Protector1981! :+1:

    before visiting Deadlands
    Tobyja wrote: »
    PC EU (german version)

    claimed day 1 reward yesterday morning (March-01)

    ESO+, bought Orsinium additionally

    46v3sujoc4js.jpg

    logout window March-02 (after daylie reset)
    ctvbaeti91nf.jpg

    After arrival at The Deadlands i could claim orsinium reward
    gkso1kpcg2vi.jpg
    gnhsvbrcuoku.jpg


    "Am Beginn einer jeden Katastrophe steht eine Vermutung."
  • Daniel141182
    Daniel141182
    ✭✭
    Worked when I travelt to clockwork city crossroads wayshrine announcment popped again and I could collect from that screen. Was locked out with 19 hours atm
  • BillieW
    BillieW
    Soul Shriven
    - Playing on PC-EU
    - Claimed 1st day rewards
    - I own Orsinium already/no active subscription
    - Logged in again after some players reported being able to claim the reward now but I still can't.

    Fixed: Went to Fargrave and claimed.

    r4fcxyoi9dov.png
    Edited by BillieW on 2 March 2024 08:36
  • TomCat
    TomCat
    ✭✭
    Same here
    Traveling to the Deadlands fixed it for me
    have ESO+ and do not own the Deadlands DLC
  • Anika
    Anika
    Soul Shriven
    Hello!
    I had a problem that I couldn't get the DLC. The game wrote that I had to wait 19 hours to receive the reward, because the last reward of the month was blocked. I log into the game regularly and collect the reward.

    When I changed the location and moved to the Dead Lands, the news menu opened again and I managed to take the Orsinium DLC. The reward menu was worn down for a month, so the last reward became available again

    1. PC EU,
    2. I took the award of the first day,
    3. I already had orsinium before receiving the award,
    4. I have all the other DLC

    I am attaching a screenshot of the awards section after receiving today's award

    78mpl8gcccyi.jpeg
  • Aleris
    Aleris
    ✭✭✭
    worked for me porting to fargrave
  • Trier_Sero
    Trier_Sero
    ✭✭✭
    Traveling to Deadlands/Fargrave seems to fix the issue but not everybody have those so not really a solution.
    I don't have Deadlands on my 2nd account for example.
    Edited by Trier_Sero on 2 March 2024 08:02
  • EF321
    EF321
    ✭✭✭✭✭
    ✭✭
    Trier_Sero wrote: »
    Traveling to Deadlands/Fargrave seems to fix the issue but not everybody have those so not really a solution.
    I don't have Deadlands on my 2nd account for example.

    Enable free eso+ for a day :o
  • Skall66
    Skall66
    ✭✭✭

    Xbox EU

    Workaround to the deadlands worked on one account, but my second one don't have deadlands or ESO+
    Mudcrab magnet
    Xbox EU
  • Aerin
    Aerin
    ✭✭✭
    ZOS_Kevin wrote: »
    Hi all, we have seen several reports on players on PC EU, PS EU, and XB EU of issues claiming the day two daily login rewards. We are aware of the issue and gathering information at this current time. We'll follow up once we have more information. Please note that it is the middle of the night currently, so we likely will not have additional updates tonight.

    For those currently impacted, if you could note the following, it would help with providing our teams with added information.
    Please note the following:
    • What platform and megaserver are you playing on?
    • If you claimed day one rewards?
    • Do you own Orsinium already?
    • Any additional updates?
    For those on PC NA, PS NA, and XB NA, if you come across this issue once day two reset happens, please make note of that in this thread as well. Appreciate everyone's assistance as we gather information and work this out.
    • PC/EU
    • Yes
    • No
    • I have 3 accounts. Two have ESO Plus, one doesn't. The answer is the same for all three accounts, and none can claim today's reward.
  • seanaseb17_ESO
    What platform and megaserver are you playing on?
    PC EU
    If you claimed day one rewards?
    Yes
    Do you own Orsinium already?
    Yes, and ESO Plus Active
    Any additional updates?
    Orsinium bought as part of Blackwood Collection

    [edit: portal to Deadlands unlocked Orsinium]
    Edited by seanaseb17_ESO on 2 March 2024 12:02
  • realJunkrat
    realJunkrat
    Soul Shriven
    t9qy25scxre2.png

    PC EU
    DAY 1 claimed
    Orsinium owned already
    EDIT: not currently subscribed to ESOplus
    Edited by realJunkrat on 2 March 2024 08:13
  • Llynya
    Llynya
    ✭✭
    Travelling to Fargrave is working for me as well, thank you!
  • monkidb16_ESO
    monkidb16_ESO
    ✭✭✭
    The Deadlands fix only works if you instantly claim the reward.

    If you for some reason log out or leave Deadlands it will be locked permanently.
  • davidjaicob
    davidjaicob
    ✭✭
    crossroads ws in clockwork city also resets it so you can claim day 2
    on ps4 eu
  • Mycelius
    Mycelius
    ✭✭✭
    PC-EU
    Claimed Day 1 reward
    Cannot claim Day 2 reward. Have ESO+, do not own Orsinium, and yet cannot claim login reward.
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