forum account issue

djiplay

I cant remember my forum security question and I dont have my old email address either. i keep being directed back here from the support sections. please can someone help with contact, email or something...?

Elsonso

Have you tried the "Account recovery" on the support login page?

https://help.elderscrollsonline.com/#en/home/category/16/question/860

Tandor

You could also try posting in the General Help forum as it is for account issues.

https://forums.elderscrollsonline.com/en/categories/customer-support-general

djiplay

Elsonso wrote: »

Have you tried the "Account recovery" on the support login page?

https://help.elderscrollsonline.com/#en/home/category/16/question/860

only works with your original email

djiplay

Tandor wrote: »

You could also try posting in the General Help forum as it is for account issues.

https://forums.elderscrollsonline.com/en/categories/customer-support-general

thank you i will now

ZOS_Icy

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic.

Thank you for your understanding.

djiplay

ZOS_Icy wrote: »

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic.

Thank you for your understanding.

thank you. wish someone could help as i want to move from xbox to pc

ZOS_Bill

@djiplay

Have you tried opening a ticket through account recovery as mentioned above?

If not, we recommend doing so as they can help if you've forgotten both the security question and old email address that was tied to your ESO account.