To those people saying there should be no compensation or saying to read the TOS.
I am assuming you have already paid for the game and are planning on paying a monthly subscription fee, so you have an investment in the game's future. In order for the game to have a future, the game needs subscriptions and this incident will generate bad publicity. Bad publicity equates directly to less sales which impacts your investment.
Bad publicity outweighs good publicity and people, in general, have a very short attention span. If good publicity follows bad publicity, then it can somewhat mitigate the loss in sales.
I do not think I deserve compensation at all. I do want ZOS to protect their, their investor's and my investment.
I was thinking the same thing. We should be compensated. This isn't beta anymore the game has launched. I paid $80 to have 5 days early access not <5. I understand that they are working to better things, but they chose the wrong time to do it. This is bull****!
LMAO, cant even take this thread seriously anymoreI was thinking the same thing. We should be compensated. This isn't beta anymore the game has launched. I paid $80 to have 5 days early access not <5. I understand that they are working to better things, but they chose the wrong time to do it. This is bull****!
I don't know about you, but it seems like, with all of the resources available, they could cook up an item pretty quick, and push it to our mailboxes. I paid eighty dollars for the game, and in another month I'll be charged another fifteen. That will repeat indefinitely until the point where the game shuts down, or I move on.How do you know it's free?
Is the free experience hardcoded already into the server?
We have a boosted experience from Rings of Mara but you would have to add additional coding to implement it to all players.
Suddenly it turns into a manpower question, manpower that could be used to implement new content, getting rid of bugs and general maintainance issues.
It's not as if there was a big red button that reads "Boosted Experience for everyone on the server" and after pushing the button, it's done.
LMAO, cant even take this thread seriously anymoreI was thinking the same thing. We should be compensated. This isn't beta anymore the game has launched. I paid $80 to have 5 days early access not <5. I understand that they are working to better things, but they chose the wrong time to do it. This is bull****!
I was thinking the same thing. We should be compensated. This isn't beta anymore the game has launched. I paid $80 to have 5 days early access not <5. I understand that they are working to better things, but they chose the wrong time to do it. This is bull****!
Yup, how dare they bring the servers down to fix a bug that was causing people to log into accounts that weren't their own (and get other's inventory items) without letting you log in and get your play time first. Total bull****!
You paid $80 for the imperial edition. Not early access. Getting the Imperial Edition after launch will still set you back $80. Regular edition pre-orders from Zenimax also got the 5 days. If they compensate us, awesome.. but in no way is it required, nor do I expect it. Maintenance, even emergency maintenance, is a part of all MMOs, especially during launch.
NaciremaDiputs wrote: »LMAO, cant even take this thread seriously anymoreI was thinking the same thing. We should be compensated. This isn't beta anymore the game has launched. I paid $80 to have 5 days early access not <5. I understand that they are working to better things, but they chose the wrong time to do it. This is bull****!
You were taking this thread seriously at some point? Why?
Thank you for the sarcasm, but its still bull****
Last time I checked Imperial edition came with 5 days early access?
Korah_Eaglecry wrote: »
Bad publicity for whom exactly? In what way can a rational person logically find maintenance on an MMO during a non-paid for Early Access to be inexcusable and require some sort of compensation?
Its like demanding a refund after someone hands you a free hotdog and you find a hair on it.
nerevarine1138 wrote: »Man, you'd think after 10 years of threads asking this same question in the WoW forums...
This thread is funny. Not because of the OP, but because of all the hypocritical responses. It is just bollocks to say that the users have nothing to complain about because the early access was a "bonus". To see how stupid this statement is, ask yourself the following question:
If Zenimax had cancelled the early access start altogether, would you have been upset and felt cheated for preordering?
If the answer is yes, then it wasn't a "bonus". In fact, since it is advertised at purchase, it is a legal obligation. It is part of the product.
Of course the ToS cover unforeseen shutdowns and I think this shutdown was so minor that they could not be accused of not providing a reasonable standard of service. But that is not the point. Early access is not just a "bonus" and if they did not provide and acceptable service during the early access period their customers would indeed be entitled to compensation (though I don't think that is the case here).
There is of course the separate issue that any service provide, irrespective of technicality, would do well to keep their subscribers happy. On these grounds it would not be so unreasonable to offer something. After all, my first experience of the game when my (3-day) early access was at last available was a shut down.
We can still be friends, ill have a DC alt eventually and Im always up to chat or TS, just send me a pm@Trouvo I wish you were DC so we could be friends
This morning, EST. That literally means no later than 11:59AM. But did they mean it so literally? Or were they just throwing that around without being careful?
Dankapotimus420 wrote: »ok. this stuff in beta is understandable, during its early access period, which in name states game is finished product, ready for the public to use. it is not.
liquid_wolf wrote: »If this hits too hard into Early Access, then yes... Zenimax should look into some way to apologize to their customers. I'd say losing a day of early access could warrant an in-game pet, title, or some such.
But it hasn't, yet. When it does, then we can start talking about it.