I've given feedback similar to this before, but I'm going to say it again. With a new chapter coming up, that's the perfect time to implement the change.
The current Rewards Of The Worthy (ROTW) need to be disposed of.
It should not be tedious to deal with what is supposed to be a reward, but tedious it is.
I just returned to the game from a 10 month hiatus and one of the things I had to do the first day back was spend 30 minutes clearing my mailbox of ROTW mails that had accumulated months ago. 10 months of hundreds of mails sitting in the database, eating your storage space, ZOS.
It clogs our mail boxes, it creates additional database bloat that can't be good for the server, and it gives us rewards we essentially can't use or don't want. They have almost no intrinsic value at this point due to the market being completely saturated in these sets. It is especially exacerbated by anyone who PVPs heavily and can get a couple dozen of these mails a day for months on end.
If you must send us sacks of goodies, make it consumables and crafting materials and motifs and soul gems and siege weapons. Akin to the Pelinal boxes, but not as valuable (obviously). These can be opened immediately and drop their contents into crafting bags or crafting mules.
Give us an object that lets us buy crafting stations for the PVP sets for our homes that we can burn AP on to get. Give us new motifs that we can buy with AP, and you can even cycle old motifs through whatever vendor sells this. Make the Golden more interesting with a wider variety of sets, and more than just jewelry and monster set pieces and maybe even some furniture.
For end of campaign rewards, please add the master weapons back in. That was essential to feeling like we'd been rewarded, and made people fight harder for the campaign to try to win it, instead of not caring about who wins the campaign. Add monster sets instead of just jewelry to the end of campaign reward rotation, such as what is normally on the Golden. You could even create a monster set only available through PVP, purchasable through AP or a currency that comes only with the ROTW boxes in place of the current sets.
Also make sure you keep the current sets coming in ROTW on the vendors at the gates. It's always better to be able to choose your rewards through purchasing instead of this quasi-lootbox mechanic.
Whatever it is you do, though, please get rid of the current ROTW system. It's not helpful and we feel unrewarded. It's tedious, and there are numerous better ways of handling it that are kinder to both the servers and the people on the receiving end of these emails.
@ZOS_GinaBruno @ZOS_BrianWheeler @ZOS_JessicaFolsom