Stuck on loading screen after logging in

G0ku

For me the problem getting stuck in loadscreen after character selection was solved: its the membership in a bugged guild. I contacted all my guild masters via teamspeak to kick me out of the guild. As soon I was out of all guild the problem was gone.

I now found out that its only the membership in one of my guilds (the main guild, other 4 were trading guilds) which causes the problem. If I rejoin the guild and press G to look at the guild menu I get a crash and the loading bug reappears. As soon as I get kicked again all is back to normal.

Casperdybdalb16_ESO

Thanks for confirming this mate. I already asked the support team to try and remove my character from the guild i joined when this happened, but they havent replied yet. And sadly i cannot find the guild that i joined anywhere, so i have no idea who to contact or how.

jb.clamourb16_ESO

As Casperdybdalb_16ESO just said, this as nothing to do with the problem you are refering to matt3k, our problem isn't that the loggin is to long, the problem is the game completly freez and crash after selecting any character. This seems to only hits some guilds, and, I think, only on EU mégaserver (but i'm not sur of that last part).

Anyway as for flowerz81, I love this game, I want to play it, but I also feel abondoned by the support staff right now. If guild fix broke something, why not turning it off again (as they had already done before) until a decent fix is found ? Why leaving us with no solution and worst, no informations, no response, nothing. We didn't even know if there is something in this new maintenance for resolving this issue.

flowerz81

Casperdybdalb16_ESO wrote: »

The problem is past the character selection screen, and it dosnt take any amount of time, as the little "loading" logo, stops and the window goes to "not responding" forcing you to terminate it.

Exactly that.
Even if you try to create an alt to surrounding guild issue that you have joined with your main anyway you can't log in succesfull after character selection. Maybe something shared between alts on same account (and I don't know what, coz i'm newbie)

flowerz81

G0ku wrote: »

For me the problem getting stuck in loadscreen after character selection was solved: its the membership in a bugged guild. I contacted all my guild masters via teamspeak to kick me out of the guild. As soon I was out of all guild the problem was gone.

I now found out that its only the membership in one of my guilds (the main guild, other 4 were trading guilds) which causes the problem. If I rejoin the guild and press G to look at the guild menu I get a crash and the loading bug reappears. As soon as I get kicked again all is back to normal.

Thanks for this precious info.
I absolutely don't remember which guilds i have joined, so no idea who i can contact. Sorry if ask that (i'm noob), is there a way for a friend in-game to see what guilds my char are currently joined?

kirgan2000b16_ESO

@flowerz81‌ No there isn't. You're stuck now, like some other poor folks in the endless Oblivion of loading screen hell. And unless you manage to get kicked out of the guilds, which could be difficult, if the GM or an officer with the rights to do so is absent / has left the game.

I have the same problem and the answer from support was the usual .. we're working on it.

jb.clamourb16_ESO

I actually asked the support kicking me from my guild (I'me only in one trading-guild, but didn't remember the name) and after asking few times, they finaly respond to me : "sorry but we can not do that". It's been 5 days now, and we give them the solution on day first of the issue...

Speth

Got really excited thinking that patch would have fixed it. It did nothing.

maxetro

Yep, thank you very much, Zenimax... 6 days, patch and nothing.

maxetro

Support keeps feed me with promises to figuring out and deal with issue. And still no news about fix or something. Seriously, thats very annoying...

jb.clamourb16_ESO

Same here, if they have not fix that issue or at least remove my characters from guild, tonight, I'll unsub.

flowerz81

I'm already suspended my subscription plan, I don't want to risk to pay for another month without chance to play.
Seriously guys, are we joking? It's about a week that we are not able to play, even if we paid for subscription like all others. In add no one dev explain to us the situation.
My grandfather told me everytime that who doesn't never make mistakes is the same that doesn't never make nothing; the difference is how you repair to your errors.
Everyone of us should be unsub, like a sign of our disagree.
This is the 3d of stacked guys, 'in the endless Oblivion of loading screen hell' (Cit. kirgan2000b16_ESO)

Casperdybdalb16_ESO

I am not the guy who usually starts complaining, but holy cow. that many days without a fix, and NOT ONE decent respons from support, other than the robot saying "we're working on it, sorry for the inconvenience" This seriously feels like a joke. Since the support team apparently cant remove our characters from the guilds preventing us from playing. I am going to try one last thing before i unsub. Luckily my characters are all below lvl 14. so im going to delete them all, and try creating a new. if this does not work. ill uninstall and unsub immediately after.

Pucko82

same Problem here. ZOS makes the game worse with every patch they apply.

flowerz81

Casperdybdalb16_ESO wrote: »

I am going to try one last thing before i unsub. Luckily my characters are all below lvl 14. so im going to delete them all, and try creating a new. if this does not work. ill uninstall and unsub immediately after.

Good luck then, let us know if it works

jb.clamourb16_ESO

1,2 k viewer for this thread and only 2 message from ZOS, and the only thing they told us is they are aware of the issue and working on it, sorry for the inconvenience.
Come on, we gave you the fix on day one of this bug : kick us from our guild or re desactivate guild functionnality !
And that's not an "inconvenience", when it's rainging on me while i'm having my footing, that's an "inconvenience", when I pay for something I can't access, that's just a scam.

Induron

Was stuck on the loading screen as well.

Did wait it out, unintentionally, just walked away to do something and came back maybe 10 mins or so later to find character selection.

Hope this may help someone somewhere.

flowerz81

Induron wrote: »

Was stuck on the loading screen as well.

Did wait it out, unintentionally, just walked away to do something and came back maybe 10 mins or so later to find character selection.

Hope this may help someone somewhere.

The problem is after character selection

Casperdybdalb16_ESO

flowerz81 wrote: »

Casperdybdalb16_ESO wrote: »

I am going to try one last thing before i unsub. Luckily my characters are all below lvl 14. so im going to delete them all, and try creating a new. if this does not work. ill uninstall and unsub immediately after.

Good luck then, let us know if it works

Well, would you look at that, apparently you can only delete so many characters at one time, so i was unable to delete them all.. this is starting to look like a big effing joke.

Wenr

6th day, still no fix...

kirgan2000b16_ESO

What did you expect? Some miracle? Not really, ZoS still denies the existance of this bug. Nothing in dev-forum (known bugs) about it. All you get is, yeah we know but we can't fix it atm .. No ETA for a fix whatsoever, no announcement what happens to the lost and paid game time.

Is it that difficult to write some damn script that removes the account from all guilds?

maxetro

Seems like I threw 60 bucks under dog tail. I already canceled my sub, but still have remain16 days. And I cant refund money, because I bought it on retail...

stefan.gustavsonb16_ESO

I have consistently been getting very long loading screens after every patch, but this time it seemed to take forever. The game fails miserably at welcoming users back after a patch. A progress bar, or at least a message telling me what is going on, would go a long way towards making me put up with this.

kherzaheb17_ESO

i just gave up but when i logged in game im gonna make an announcement to my guild members which has 450 active players. Im gonna say to them "Thanks to support i cant able to play with you" So find another guild.

maxetro

7 days and still no any news or answers about fix or something about refund game time from ZOS team...

Yolaoth

I am very disappointed:((((( 7 days the game is unplayable for me. ZOS team when can I expect to solve the problem??????

maxetro

my new ticket wrote:

I dont able to play 7 days already. And still no any news from developers or support about your work on this issue. Do you even know about this bug (http://forums.elderscrollsonline.com/discussion/125127/stuck-on-loading-screen-after-logging-in/p1)? Because no any mentions about it in this thread(http://forums.elderscrollsonline.com/discussion/124067/known-issues-for-update-3/p1).

STOP IGNORING US!

ZEO support answer wrote:

My name is Laura and I am happy to help.

I just wish to advise that we are investigating this and our specialized team are looking into this for you.
I will close this ticket and you will get a response as soon as possible to this ticket: 140812-000208

Thanks so much for your patience.

What means bla-bla-bla - *** you! Seriously, i'm tired from this...

Spyfox007_ESO

My game also takes a long time to get to the character select screen after logging in. Sometimes closing the game and relogging helps but today it's not working. I've been having this problem for awhile, not just with the recent patch.

maxetro

This thread is not about long load to character select screen. Its about "program not responding" AFTER character selection screen. When you click on a "Play" button under your character, game is just crashed to windows. And we still cant get any distinct answers from ZOS team. Its looks like they just dont give a *** about this problem and their customers.

Wenr

As maxetro said, the issue is AFTER character selection, the game freezes and dies. I have edited files to test the *** on NA servers (cuz i dont want to download the same client to another folder). Guess what, no problems whatsoever with exact same files and some settings edited. ZOS has alot of information in this thread about when and why this bug appears. Still they can't confirm it, give us information or anything. Seven days have gone and nothing.

And while this all goes on (1.3.4 patch):
http://forums.elderscrollsonline.com/discussion/comment/1189467

I could go on ranting but *** this, thank you for the 3-4 days of gametime i got out of my 54,99€.