Enlightenment working for ANYONE?

ZOS_GinaBruno · March 2015

Hey guys, just got in today and am catching up on the status of this issue. We'll be in touch soon.

GreyRanger · March 2015

One more follow up observation:

re-logged in with V8 NB main, enlightened is back
logged in on V3 Sorcerer, he is in the dark . . . (maybe that just reflect the state of Sorcerers

)

AlnilamE · March 2015

So, I only played my Vet characters a little bit since 1.6 hit. Did the regular pledge with my main on Wednesday, and as I was going back to the Undaunted Enclave to hand it in, got the notification that I was Enlightened (same thing happened to my friends who were grouped with me).

Handed in the quest and the ~11k XP translated into ~44k XP on the Champion Point bar (for a total of about ~50k). When I logged back on with her later, she still gets the notice that she is enlightened (as does my other Vet character), but only has ~23k XP towards a champion point.

Frarc · March 2015

My wife still hasn't got her Enlightment; While I am on now on my second streak of enlightment.
And I am pretty sure I logged her in cause did her second provisoner writ after the patch this morning ( and thats her VR character)
Also somehow I am not able to log in to this forum with her account

DHale · March 2015

We grinded mobs in Craglorn in a 3 person team group last night and got literally a half of a CP while one person got one and a quarter and one person got four full CP points! What the heck? Ironically, if i got the four I would keep my mouth shut and not say a word. More improtantly they were using melee and I was using Destro with fire ring, wall of elements, and my new toy... Radaint Opression so I was hitting everyone multiple times before they died. Not sure why the difference in XP when we are all hitting the same mobs at the same time in the same place. Something is not workign correctly. I did check my Enlightened bar before every pull and I was enlightened so I dont think the code calculates correctly. Last, I was not using any add ons so do not go there... none.

Slurg · March 2015

ZOS_GinaBruno wrote: »

Hey guys, just got in today and am catching up on the status of this issue. We'll be in touch soon.

Thanks, Gina. While we wait for an answer, would it be possible for you to provide details on how many XP/ CP of Enlightenment we are actually supposed to be receiving for each 24 hour period, and exactly when the clock is supposed to reset? People are reporting receiving inconsistent amounts (or none at all which we know is wrong) and the player-reported amounts do not always seem to match up with a "fixed" rate as stated in the patch notes.

Iyas · March 2015

We need a fix and some sort of compensation!

Exstazik · March 2015

ZOS_GinaBruno wrote: »

Hey guys, just got in today and am catching up on the status of this issue. We'll be in touch soon.

what about compensation?

yodased · March 2015

ZOS_GinaBruno wrote: »

Hey guys, just got in today and am catching up on the status of this issue. We'll be in touch soon.

@ZOS_GinaBruno Thanks for checking in on this, but showing up to work at 9:40 isn't going to look good on your next review!

Erock25 · March 2015

yodased wrote: »

ZOS_GinaBruno wrote: »

Hey guys, just got in today and am catching up on the status of this issue. We'll be in touch soon.

@ZOS_GinaBruno Thanks for checking in on this, but showing up to work at 9:40 isn't going to look good on your next review!

I'm not far from ZOS studios and I got just over a foot of snow yesterday. My guess is Gina was busy shoveling.

ElliottXO · March 2015

ZOS_GinaBruno wrote: »

Hey guys, just got in today and am catching up on the status of this issue. We'll be in touch soon.

On a Friday afternoon? Doesn't work in my company for sure, and we are making flight safety critical software. LOL.

Elsonso · March 2015

yodased wrote: »

ZOS_GinaBruno wrote: »

Hey guys, just got in today and am catching up on the status of this issue. We'll be in touch soon.

@ZOS_GinaBruno Thanks for checking in on this, but showing up to work at 9:40 isn't going to look good on your next review!

The important take away from what she said is that she left. I was under the impression that this rarely happens.

Oh, and she is also checking on enlightenment. That, too.

vladimilianoub17_ESO1 · March 2015

just giving my 2 cents.Logged in today,got enlightment.Didnt did any combat just in town crafting.Switch to a few of my alts then back to my main and boon!! enlightment dissapear.

Dagoth_Rac · March 2015

I am not playing at all today. I know it is not supposed to matter. You are supposed to get X amount of Enlightenment every day whether you play or not. But that is not happening for me. So I am gonna try not playing at all today and try logging in on Saturday and see if I am Enlightened and if it lasts for more than 2 minutes.

But it is so hard. I am like a crack addict trying to go a day without crack so he can get 4x bonus crack the next day!

Helluin · March 2015

I lost a full bar of enlightment simply travelling from a wayshrine to another.

A guildie often with me in party had no enlightment so far (he got it but lost after travelling).
He started also with only 68 CP even with a VR14.
I suggested him to write a ticket or to post in forum.

Hypocrisy · March 2015

I got 68 champion points even though I am V14
Aslo with enlightenment, only got it once during Cyrodiil and after that it stays until you travel or port somewhere.

Vanzen · March 2015

Is there someone among you missing enlightement or bugged that have only one VR Char ? And same question the other way round, is there someone with no enlightement problem that have multiple VR char.
I have only one VR14 char, and just 2 others 27/4, and I got my 2 days of 4cp w/o a glitch.

Dagoth_Rac · March 2015

Vanzen wrote: »

Is there someone among you missing enlightenment or bugged that have only one VR Char ? And same question the other way round, is there someone with no enlightenment problem that have multiple VR char.
I have only one VR14 char, and just 2 others 27/4, and I got my 2 days of 4cp w/o a glitch.

I have one VR14, one Level 31, and three Level 3 mules. My VR14 was Enlightened for about 2 minutes on Wednesday afternoon, then it disappeared and has not been back.

Have you logged into your Level 27 or 4? I have been on and off the VR14, the Level 31, and one of the mules. Maybe jumping around characters is resetting the 24 hour wait for Enlightenment? It is supposed to be account wide, so it seems like it should be based around account login, not separate character logins, but maybe that is the bug? Champion System is account wide, but Enlightenment is accidentally working on a character-by-character basis?

Vanzen · March 2015

I have logged on my 2 low lvl char (crafters) but didnt do anything with them ecxept alocating hirelings points back.

HungryHobo · March 2015

Hypocrisy wrote: »

I got 68 champion points even though I am V14
Aslo with enlightenment, only got it once during Cyrodiil and after that it stays until you travel or port somewhere.

for the 68 champ points, did you have a "Fresh V14" and no other Vet level characters?

V1-v2 = 1mill = 5cp
v2-v3 = 1mill = 10cp
3-4 = 15cp
4-5 =20cp
5-6 = 25cp
6-7 =30
7-8 = 35
8-9 =40
9-10 =45
10-11=50
11-12=55
12-13=60
13-14 = 65
14+1mill = 1mil = 70cp (I'm assuming you got to V14 and earned 60% of your way to "V15"... and so you didn't get 14mill total xp when in VR.)

at least its a possible explanation...

Skjoldur · March 2015

ElliottXO wrote: »

ZOS_GinaBruno wrote: »

Hey guys, just got in today and am catching up on the status of this issue. We'll be in touch soon.

On a Friday afternoon? Doesn't work in my company for sure, and we are making flight safety critical software. LOL.

That the difference: Your software has been tested much more thoroughly... I hope... ;-)

Crowzer · March 2015

Question: will lost CP and XP will be back or we have to re-XP again ?

ZOS_GinaBruno · March 2015

Thanks for your patience, guys. Below is a list of what we're actively investigating surrounding this issue, along with its current status:

Your enlightened state does not vanish after receiving the 4 Champion Points you can earn per day while enlightened. Investigating
Your enlightened state appears to vanish after using a wayshrine. Investigating
You will receive a notification that you’ve earned a Champion Point, but are never actually able to use it. Investigating
The timer for enlightenment will sometimes reset when loading in with a Veteran Ranked character. Fix being tested
The enlightened bonus value doesn’t appear in the tooltip. This is actually working as designed, but are investigating ways to make this clearer to avoid confusion.

Please let us know if there's anything else you feel we're missing, or if you have any information that could help us reproduce these issues. We do know that not everyone is having all of these problems, which is making it tricky to nail down. Thanks again for your patience while we continue to dig into all this, and we apologize for the inconvenience and confusion it's caused.

Preyfar · March 2015

ZOS_GinaBruno wrote: »

Thanks for your patience, guys. Below is a list of what we're actively investigating surrounding this issue, along with its current status:
Your enlightened state does not vanish after receiving the 4 Champion Points you can earn per day while enlightened. Investigating

Your enlightened state appears to vanish after using a wayshrine. Investigating

You will receive a notification that you’ve earned a Champion Point, but are never actually able to use it. Investigating

The timer for enlightenment will sometimes reset when loading in with a Veteran Ranked character. Fix being tested

The enlightened bonus value doesn’t appear in the tooltip. This is actually working as designed, but are investigating ways to make this clearer to avoid confusion.

Please let us know if there's anything else you feel we're missing, or if you have any information that could help us reproduce these issues. We do know that not everyone is having all of these problems, which is making it tricky to nail down. Thanks again for your patience while we continue to dig into all this, and we apologize for the inconvenience and confusion it's caused.

I had an issue yesterday that I /bugged where I was about 75% CP after doing a bunch of story missions at V1, I ported back to the Harborage and I went from 75% CP to 50% and lost my enlightened status as well.

Palidon · March 2015

ZOS_GinaBruno wrote: »

Thanks for your patience, guys. Below is a list of what we're actively investigating surrounding this issue, along with its current status:
Your enlightened state does not vanish after receiving the 4 Champion Points you can earn per day while enlightened. Investigating

Your enlightened state appears to vanish after using a wayshrine. Investigating

You will receive a notification that you’ve earned a Champion Point, but are never actually able to use it. Investigating

The timer for enlightenment will sometimes reset when loading in with a Veteran Ranked character. Fix being tested

The enlightened bonus value doesn’t appear in the tooltip. This is actually working as designed, but are investigating ways to make this clearer to avoid confusion.

Please let us know if there's anything else you feel we're missing, or if you have any information that could help us reproduce these issues. We do know that not everyone is having all of these problems, which is making it tricky to nail down. Thanks again for your patience while we continue to dig into all this, and we apologize for the inconvenience and confusion it's caused.

How about investigating the issue that many players have reported about never getting enlightened or receiving any CP. In my case I have been actively doing the Caldwell Gold quest line to include solo dungeons, dolmans and finding new locations. Minimum 5 hours a day since 1.6 hit live on Tuesday. I have yet to be enlightened or receive any CP with the exception of the initial 70 I got for my VR14 character. I have been playing with a VR6 Sorcerer and am getting close to moving on to VR7. It nice to read some players are getting 4 or more CP at day. I would just like to get one.

Huntler · March 2015

Palidon wrote: »

ZOS_GinaBruno wrote: »

Thanks for your patience, guys. Below is a list of what we're actively investigating surrounding this issue, along with its current status:
Your enlightened state does not vanish after receiving the 4 Champion Points you can earn per day while enlightened. Investigating

Your enlightened state appears to vanish after using a wayshrine. Investigating

You will receive a notification that you’ve earned a Champion Point, but are never actually able to use it. Investigating

The timer for enlightenment will sometimes reset when loading in with a Veteran Ranked character. Fix being tested

The enlightened bonus value doesn’t appear in the tooltip. This is actually working as designed, but are investigating ways to make this clearer to avoid confusion.

Please let us know if there's anything else you feel we're missing, or if you have any information that could help us reproduce these issues. We do know that not everyone is having all of these problems, which is making it tricky to nail down. Thanks again for your patience while we continue to dig into all this, and we apologize for the inconvenience and confusion it's caused.

How about investigating the issue that many players have reported about never getting enlightened or receiving any CP. In my case I have been actively doing the Caldwell Gold quest line to include solo dungeons, dolmans and finding new locations. Minimum 5 hours a day since 1.6 hit live on Tuesday. I have yet to be enlightened or receive any CP with the exception of the initial 70 I got for my VR14 character. I have been playing with a VR6 Sorcerer and am getting close to moving on to VR7.

Did you not read Gina's list? At least two things on that list that could have resulted in your problem... jesus christ people act like adults here for half a second. I know you're upset, but damn.

Shader_Shibes · March 2015

Got my enlightenment again today no problem. And again, like yesterday i got over 1/2 a cp after handing in a random quest.

Me likey enlightenment, but sorry for you guys not getting any, must really suck

Palidon · March 2015

Huntler wrote: »

Palidon wrote: »

ZOS_GinaBruno wrote: »

Thanks for your patience, guys. Below is a list of what we're actively investigating surrounding this issue, along with its current status:
Your enlightened state does not vanish after receiving the 4 Champion Points you can earn per day while enlightened. Investigating

Your enlightened state appears to vanish after using a wayshrine. Investigating

You will receive a notification that you’ve earned a Champion Point, but are never actually able to use it. Investigating

The timer for enlightenment will sometimes reset when loading in with a Veteran Ranked character. Fix being tested

The enlightened bonus value doesn’t appear in the tooltip. This is actually working as designed, but are investigating ways to make this clearer to avoid confusion.

Please let us know if there's anything else you feel we're missing, or if you have any information that could help us reproduce these issues. We do know that not everyone is having all of these problems, which is making it tricky to nail down. Thanks again for your patience while we continue to dig into all this, and we apologize for the inconvenience and confusion it's caused.

How about investigating the issue that many players have reported about never getting enlightened or receiving any CP. In my case I have been actively doing the Caldwell Gold quest line to include solo dungeons, dolmans and finding new locations. Minimum 5 hours a day since 1.6 hit live on Tuesday. I have yet to be enlightened or receive any CP with the exception of the initial 70 I got for my VR14 character. I have been playing with a VR6 Sorcerer and am getting close to moving on to VR7.

Did you not read Gina's list? At least two things on that list that could have resulted in your problem...

Which two?

[Moderator Note: Edited quote to match moderated version and edited response]

Slurg · March 2015

ZOS_GinaBruno wrote: »

[*] The timer for enlightenment will sometimes reset when loading in with a Veteran Ranked character. Fix being tested
.

Thanks for the update. Does this mean that those of us who received our E late, well after 24 hours, or not at all yet, had something reset on our timers?

Max2497 · March 2015

ZOS_GinaBruno wrote: »

Thanks for your patience, guys. Below is a list of what we're actively investigating surrounding this issue, along with its current status:
Your enlightened state does not vanish after receiving the 4 Champion Points you can earn per day while enlightened. Investigating

Your enlightened state appears to vanish after using a wayshrine. Investigating

You will receive a notification that you’ve earned a Champion Point, but are never actually able to use it. Investigating

The timer for enlightenment will sometimes reset when loading in with a Veteran Ranked character. Fix being tested

The enlightened bonus value doesn’t appear in the tooltip. This is actually working as designed, but are investigating ways to make this clearer to avoid confusion.

Please let us know if there's anything else you feel we're missing, or if you have any information that could help us reproduce these issues. We do know that not everyone is having all of these problems, which is making it tricky to nail down. Thanks again for your patience while we continue to dig into all this, and we apologize for the inconvenience and confusion it's caused.

You forgot this...

Your enlightenment state appears to vanish after switching characters.