Audio Bugs

Dreyloch · March 2016

64bit client, in Cyrodiil, typically during larger battles, sound would just all cut off and eventually come back. I also do not have music turned on. The whole muted sound thing is not only disturbing, but hurts reaction times when fighting. It's surprising how much you key into the sounds of battle and skills/abilites going off. Hope this is fixed ASAP.

Altaire · March 2016

Same audio problems w/ 32 bit and 64 bit, no footstep/horse, no weapon/spell audio. no audio from near-by Dolmans/anchors.
Most environmental audio sounds normal, weather/birds/pets and npc voices.
Odd static noise when in 64 bit mode after playing awhile, but don't hear it when 1st logging in.
PC win7/64bit
Update: logged in w/ lap-top, same audio problem. also I do hear Dolmans when they 1st come down and when destroyed, but low rumble and all combat audio is gone.

Palidon · March 2016

Static noise in Hew's Bane and all over Tamriel. Blurping noise when using Dark Cloak Hews Bane using 64bit client. (Note: Have the latest Realink Audio Drivers Installed)

Cyrodiil Trueflame. Complete loss of audio during large fights sometimes over 4 minutes also with 64bit client.

Audio issues need a hotfix. None of the above were present prior to the Thieves Guild DLC.

ZOS_CaseyCoffman · March 2016

Hi Dreyloch (and others!), I couldn't agree with you more about combat sounds being crucial to reaction time. As Jess mentioned, we are looking into this. The biggest help we could use now are video captures of sounds not playing in Cyrodiil, (ideally with no non-game sounds playing) from users like you!

(Edit for clarity. Ideally we're looking for videos of JUST sounds missing in Cyrodiil, as we're of the mind that the static/random sounds issue is a separate one, linked to 64 bit clients)

Karacule_Fairystar · March 2016

Kindly check that there's a noise audio (radio something for bout a second then goes back to normal then repeat) that is annoying when I'm at Reaper's March (Rawlkha)

unjulationb16_ESO · March 2016

Karacule_Fairystar wrote: »

Kindly check that there's a noise audio (radio something for bout a second then goes back to normal then repeat) that is annoying when I'm at Reaper's March (Rawlkha)

mine has just developed this over the last 24 hrs - heard it once or twice yesterday but today its been getting much worse

ive been running the 64bit client, will see if the 32bit is any better, its fecking annoying.......

RazielSR · March 2016

I have a lot of audio bugs with 64bits client too. Crashes too..mainly when grouped in dungeons. Plus those tities are not finished.

LOL!!

Selstad · March 2016

ZOS_CaseyCoffman wrote: »

Hi Dreyloch (and others!), I couldn't agree with you more about combat sounds being crucial to reaction time. As Jess mentioned, we are looking into this. The biggest help we could use now are video captures of sounds not playing in Cyrodiil, (ideally with no non-game sounds playing) from users like you!

(Edit for clarity. Ideally we're looking for videos of JUST sounds missing in Cyrodiil, as we're of the mind that the static/random sounds issue is a separate one, linked to 64 bit clients)

Not to be rude but, shouldn't that be part of the quality assurance before you release something? I could understand if it's the odd bug here and there but from what I've experienced and gathered from other players, it seems to be immensely wide spread and it's quite the wonder that it made it past the testing stage in this stage.

Morozov · March 2016

Selstad wrote: »

show previous quotes

ZOS_CaseyCoffman wrote: »

Hi Dreyloch (and others!), I couldn't agree with you more about combat sounds being crucial to reaction time. As Jess mentioned, we are looking into this. The biggest help we could use now are video captures of sounds not playing in Cyrodiil, (ideally with no non-game sounds playing) from users like you!

(Edit for clarity. Ideally we're looking for videos of JUST sounds missing in Cyrodiil, as we're of the mind that the static/random sounds issue is a separate one, linked to 64 bit clients)

Not to be rude but, shouldn't that be part of the quality assurance before you release something? I could understand if it's the odd bug here and there but from what I've experienced and gathered from other players, it seems to be immensely wide spread and it's quite the wonder that it made it past the testing stage in this stage.

have to agree here. Does the team really need videos from us if all you have to do is play a retail version on a computer right next to your's in the office?

kawazu874b16_ESO · March 2016

I'm trying 64 bits client and have many no dialog voice issues too

AzraelKrieg · March 2016

I've been having audio issues for a few months prior to Thieves Guild release actually. I'll occasionally end up with radio static that cuts out the audio for a few seconds afterwards then a myriad of random sounds ranging from birds, nirnroot, waterfalls and various weapon sounds.

Gargath · March 2016

Today not long ago I encoutered the music in a dolmen started to play and few seconds later it was cut suddenly, then no music at all untill I went away and returned to the same dolmen area, but the music kept having the same problems again and again. Usually the issue ended up with no ambient music for long time if I stayed in this area, just the sounds were played.

It was a Giant's Run Dolmen in Eastmarch (veteran).

As for the other minor sound issues - there are so many sound glitches while playing, that recording them all would be a waste of our time, really. I bet ZOS have real testers who can do the job much better and are well paid for this

.

Junkogen · March 2016

On the 64-bit client, while questing in Wrothgar, the audio cuts out quite frequently. The NPC audio will cut out for a section of dialogue and then start up again after advancing the dialogue. There have also been times when I advanced the dialogue only to have the audio repeat what was just said. It happens pretty regularly. Also, I'll hear audio glitches during combat while questing, as well. I wish I had video capture, but I don't. Again, these are pretty regular occurrences. Of note, this never happened prior to the TG patch.

Gargath · March 2016

Junkogen wrote: »

I wish I had video capture, but I don't.

Fraps does this job very well for all games

.

andi-bb16_ESO2 · March 2016

ZOS_CaseyCoffman wrote: »

Hi Dreyloch (and others!), I couldn't agree with you more about combat sounds being crucial to reaction time. As Jess mentioned, we are looking into this. The biggest help we could use now are video captures of sounds not playing in Cyrodiil, (ideally with no non-game sounds playing) from users like you!

(Edit for clarity. Ideally we're looking for videos of JUST sounds missing in Cyrodiil, as we're of the mind that the static/random sounds issue is a separate one, linked to 64 bit clients)

i will record some tonight, all last night whilst PVP I kept loosing all sound when it got very busy. If I died or wondered off a bit the sound would come back.

GrumpStump · March 2016

I have all the sound problems listed here. I also hear a noise like receiving a phone message in the background. It's weird. I check my phone every time. I've turned my phone off, and still hear it.

GrumpStump

maboleth · March 2016

Happened in Grathwood & Skywatch several times - NPCs talk and in middle of conversation, after picking my dialogue selections, their voice is cutoff. Selecting "goodbye" and initiating the talk again does not always fix this. But logging on and off does. Using 64bit.

Myrnhiel · March 2016

Yesterday everything was okay for me with the 64bit client (although I had the impression that chopping wood sounded kind of "hollow") - but today the strange things started also for me: missing faces, legs, dialogue voices - but the most disturbing for me are the strange sounds - like a short static noise out of nowhere, or like bubbling water in a jacuzzi tub or even like the squeaking of rubber duck.

Sometimes howling wind where it does not belong (in my opinion) or a short snarl, when there is no snarling enemy nearby.

Really disturbing when all you want to do is some fishing.

Arkvoril · March 2016

ZOS_JessicaFolsom wrote: »

We're looking into these, everyone. If you are able to provide any additional specific examples, please do! It would be helpful to know what you're hearing, where you're hearing it, if there was any action associated with triggering the sound, and whether or not you're using the 64-bit client or 32-bit client. Thank you!

I play on the PC 64-bit NA and this is what i see and hear.

1. I am experiencing the naked upper body also, but it seems to be completely random, maybe more so when I am zoning in.
2. The pink glitch I have as well, but doesn't happen often. It did happen yesterday, when I had two Ancient Elven swords(Magnus) made. They were completely black, with pink lines going threw them. I restarted game, but had no effect on the appearance of swords.
3. In TG in the new area of Abah's Landing, sound issue's seem to happen all the time, but I notice them most when banking, guild shopping, etc. The music will just stop, something weird will play instead.
4. I am having a loud static come threw my speakers every once and a while. It is very loud and annoying. Just to make clear, I have a person playing right next to me having the same issue.
5. Missing faces of Merchants, guild, banker, etc.

Hope that helps.

Epona222 · March 2016

ZOS_JessicaFolsom wrote: »

We're looking into these, everyone. If you are able to provide any additional specific examples, please do! It would be helpful to know what you're hearing, where you're hearing it, if there was any action associated with triggering the sound, and whether or not you're using the 64-bit client or 32-bit client. Thank you!

OK, here's a good one that I specifically remember - I use the 64 bit client, PC, both examples below from NA server.

I was at the bank, switching between guild banks, every time I used the drop down menu, it barked like a dog

I stayed there doing it for a while because I am easily amused.

Another one, on a different character yesterday - she had the Dwemer Sphere as her active pet, at one point she entered the sea for a brief swim, and the water somehow acquired one of the clunking noises made by the sphere and it repeated rapidly over and over again whenever I was near water until I changed zones, when thankfully it ceased. The location was Betnikh.

ZOS_CaseyCoffman · March 2016

andi-bb16_ESO2 wrote: »

show previous quotes

ZOS_CaseyCoffman wrote: »

Hi Dreyloch (and others!), I couldn't agree with you more about combat sounds being crucial to reaction time. As Jess mentioned, we are looking into this. The biggest help we could use now are video captures of sounds not playing in Cyrodiil, (ideally with no non-game sounds playing) from users like you!

(Edit for clarity. Ideally we're looking for videos of JUST sounds missing in Cyrodiil, as we're of the mind that the static/random sounds issue is a separate one, linked to 64 bit clients)

i will record some tonight, all last night whilst PVP I kept loosing all sound when it got very busy. If I died or wondered off a bit the sound would come back.

Excellent, thank you!

And to those of you who asked about our internal process of testing these. The issue is that what we are seeing and hearing internally is far different than what you all are describing. So far the only evidence I have of this is what I've encountered on Live myself.

I've been running around with you all in Cyrodiil for the past 3 days trying to capture this in action. The clip below was taken yesterday (3/10/16) at 4pm EST on the PC EU megaserver in the Trueflame campaign using the Live 32bit client.

https://youtu.be/MJA2mo480lk

You'll notice that at 0:04 the combat sounds cease playing entirely until roughly 0:09 seconds in. This is the most severe occurrence of this issue that I have personally seen so far.

PC Hardware, user settings, client (32/64bit), etc... All of these factors affect what each end user will see and hear, and though we try our best, we cannot simply account for all the variations of conditions that you all will encounter

bowmanz607 · March 2016

ZOS_CaseyCoffman wrote: »

show previous quotes

andi-bb16_ESO2 wrote: »

ZOS_CaseyCoffman wrote: »

Hi Dreyloch (and others!), I couldn't agree with you more about combat sounds being crucial to reaction time. As Jess mentioned, we are looking into this. The biggest help we could use now are video captures of sounds not playing in Cyrodiil, (ideally with no non-game sounds playing) from users like you!

(Edit for clarity. Ideally we're looking for videos of JUST sounds missing in Cyrodiil, as we're of the mind that the static/random sounds issue is a separate one, linked to 64 bit clients)

i will record some tonight, all last night whilst PVP I kept loosing all sound when it got very busy. If I died or wondered off a bit the sound would come back.

Excellent, thank you!

And to those of you who asked about our internal process of testing these. The issue is that what we are seeing and hearing internally is far different than what you all are describing. So far the only evidence I have of this is what I've encountered on Live myself.

I've been running around with you all in Cyrodiil for the past 3 days trying to capture this in action. The clip below was taken yesterday (3/10/16) at 4pm EST on the PC EU megaserver in the Trueflame campaign using the Live 32bit client.

https://youtu.be/MJA2mo480lk

You'll notice that at 0:04 the combat sounds cease playing entirely until roughly 0:09 seconds in. This is the most severe occurrence of this issue that I have personally seen so far.

PC Hardware, user settings, client (32/64bit), etc... All of these factors affect what each end user will see and hear, and though we try our best, we cannot simply account for all the variations of conditions that you all will encounter

Is it possible that there will be a difference depending on which server you on? (I.e. pc/na or pc/eu). If so, perhaps it is less of a problem on one server and more of a problem on another. Just a thought.

Oreyn_Bearclaw · March 2016

ZOS_JessicaFolsom wrote: »

As a follow-up, our Audio team is interested in seeing videos (with sound) of the Cyrodiil sound issues. If anyone is able to provide one, they'd be very grateful!

I was on the last boss of Maw earlier this week and the sound kept cutting out for 2-3 seconds. 90% sure I was on 32-bit. I changed middle of the week, so I am not positive.

Also, not sure if bug or change, but the audio notification for crystal frag procs is almost impossible to hear.

Dahkoht · March 2016

ZOS_CaseyCoffman wrote: »

show previous quotes

andi-bb16_ESO2 wrote: »

ZOS_CaseyCoffman wrote: »

Hi Dreyloch (and others!), I couldn't agree with you more about combat sounds being crucial to reaction time. As Jess mentioned, we are looking into this. The biggest help we could use now are video captures of sounds not playing in Cyrodiil, (ideally with no non-game sounds playing) from users like you!

(Edit for clarity. Ideally we're looking for videos of JUST sounds missing in Cyrodiil, as we're of the mind that the static/random sounds issue is a separate one, linked to 64 bit clients)

i will record some tonight, all last night whilst PVP I kept loosing all sound when it got very busy. If I died or wondered off a bit the sound would come back.

Excellent, thank you!

And to those of you who asked about our internal process of testing these. The issue is that what we are seeing and hearing internally is far different than what you all are describing. So far the only evidence I have of this is what I've encountered on Live myself.

I've been running around with you all in Cyrodiil for the past 3 days trying to capture this in action. The clip below was taken yesterday (3/10/16) at 4pm EST on the PC EU megaserver in the Trueflame campaign using the Live 32bit client.

https://youtu.be/MJA2mo480lk

You'll notice that at 0:04 the combat sounds cease playing entirely until roughly 0:09 seconds in. This is the most severe occurrence of this issue that I have personally seen so far.

PC Hardware, user settings, client (32/64bit), etc... All of these factors affect what each end user will see and hear, and though we try our best, we cannot simply account for all the variations of conditions that you all will encounter

Actually , that is your job, and has been for PC developers for years.

To make it as normalized and bug free as possible. Having major variations and problems between different configurations at this scale isn't a problem of folks rigs , it's sloppy code and testing.

Look at the forums since the release of this , from run speed problems to audio and video bugs , it looks like you all slapped it up with little testing.

magnusthorek · March 2016

In Cyrodiil the most annoying sound is something that resembles an anvil, like a hammer hitting the metal to shape a sword, but faster and intermittent.

Other than that, the static once in a while, like an old TV without signal

Ganeonore · March 2016

I too am experiencing many audio glitches and the pink texture bug. I'm playing with the 64bits client.

The sound glitches occurs very often and I have to play with no sound.

Sometimes the surrounding sounds turns into something strange like rain instead of water flow or roar sounds while opening a chest (Hey! Is there a tiger in here?) ... And sometimes the general sound turns into a big "pchhhhhhhhhhh" for a few seconds in the speakers.

ZOS_CaseyCoffman · March 2016

bowmanz607 wrote: »

Is it possible that there will be a difference depending on which server you on? (I.e. pc/na or pc/eu). If so, perhaps it is less of a problem on one server and more of a problem on another. Just a thought.

@bowmanz607
The reports we've heard have been from both servers. We've only encountered it internally on the EU realm at the moment. Though, I believe that's mostly to do with the fights I've been able to observe.

Oreyn_Bearclaw wrote: »

I was on the last boss of Maw earlier this week and the sound kept cutting out for 2-3 seconds. 90% sure I was on 32-bit. I changed middle of the week, so I am not positive.

Also, not sure if bug or change, but the audio notification for crystal frag procs is almost impossible to hear.

@Oreyn_Bearclaw
Interesting, so you're encountering something similar to the video I posted above, but in the Maw of Lorkhaj trial? A few seconds where you lose combat sounds?

magnusthorek wrote: »

In Cyrodiil the most annoying sound is something that resembles an anvil, like a hammer hitting the metal to shape a sword, but faster and intermittent.

Other than that, the static once in a while, like an old TV without signal

@magnusthorek
We are currently tracking that, and the issue where a quick burst of static can play as a separate issue than what I've described above for Cyrodiil. Can you tell me if you're using the 64bit client?

Selstad · March 2016

ZOS_CaseyCoffman wrote: »

show previous quotes

andi-bb16_ESO2 wrote: »

ZOS_CaseyCoffman wrote: »

Hi Dreyloch (and others!), I couldn't agree with you more about combat sounds being crucial to reaction time. As Jess mentioned, we are looking into this. The biggest help we could use now are video captures of sounds not playing in Cyrodiil, (ideally with no non-game sounds playing) from users like you!

(Edit for clarity. Ideally we're looking for videos of JUST sounds missing in Cyrodiil, as we're of the mind that the static/random sounds issue is a separate one, linked to 64 bit clients)

i will record some tonight, all last night whilst PVP I kept loosing all sound when it got very busy. If I died or wondered off a bit the sound would come back.

Excellent, thank you!

And to those of you who asked about our internal process of testing these. The issue is that what we are seeing and hearing internally is far different than what you all are describing. So far the only evidence I have of this is what I've encountered on Live myself.

I've been running around with you all in Cyrodiil for the past 3 days trying to capture this in action. The clip below was taken yesterday (3/10/16) at 4pm EST on the PC EU megaserver in the Trueflame campaign using the Live 32bit client.

*snips film*

You'll notice that at 0:04 the combat sounds cease playing entirely until roughly 0:09 seconds in. This is the most severe occurrence of this issue that I have personally seen so far.

PC Hardware, user settings, client (32/64bit), etc... All of these factors affect what each end user will see and hear, and though we try our best, we cannot simply account for all the variations of conditions that you all will encounter

I find that a bit odd, had the problem been occurring individually and differently on each computer, then I could understand that it would crop up during normalized testing. But since the same problems are occurring on so many different platforms and setups.

The issues I've had with the 64 bit clients includes misplaced soundscapes (per example waterfall sounds indoors), static noise, loss of ambient sound in outdoor areas (Eastmarch, The Rift), combat sounds going on and off, change of pitch and random sounds playing at misplaced areas (per example bow shots where there are no archers nor me being in combat).

I'm sorry if I come up a bit "abrupt" in this, but I still find it relatively strange that problems that I expect from an early Alpha stage, comes as a complete surprise to you and your developers, and "hasn't showed up in testing". And if it has cropped up in testing but as a "different" problem, then at least you're aware that something isn't correct and shouldn't have let the 64 bit client to be released in the first place.

sirinsidiator · March 2016

I experience all 3 sound issues that have been described here on the 64bit client.

Maw of Lorkhaj last boss - it cuts out for a few seconds after he jumps down.
Cyrodiil it cuts out when there are a lot of players fighting. Just captured it on video.
Sometimes random sounds are playing especially loud (including the static), but no idea why. I have a video from PTS last week where this happens, but I couldn't catch the static sound.

I will upload the videos, but it will take a while (slow internet).

phairdon · March 2016

Static & hissing sound using 64 bit client. Occurs from time to time in PVE zones for me.

Also. NPC dialogue cuts in & out. Some sentences come with sound, others don't. This was in Greenshade.