How to uninstall ESO?

Raash

Cant seem to find any uninstall.exe file anywhere? Do I have to manually delete everything?

david271749

Use the launcher to uninstall.

AngryWolf

This probably would have been better in the tech support forum, but just go in through your control panel/programs and features and uninstall there.

Raash

AngryWolf wrote: »

This probably would have been better in the tech support forum, but just go in through your control panel/programs and features and uninstall there.

Well, i would have done so if there was anything in there to uninstall. Nothing about ESO in there at all.

From the launcher? How do you do that? could it be that i still use same launcher I did as in the betas? Cant find anything anywhere that make you uninstall

UrQuan

Be careful when uninstalling - the uninstall deletes everything in the directory you installed the game to. If you've got other stuff in that spot, either move it first, or manually delete the ESO stuff.

Phantax

Ur-Quan wrote: »

Be careful when uninstalling - the uninstall deletes everything in the directory you installed the game to. If you've got other stuff in that spot, either move it first, or manually delete the ESO stuff.

I thought that had been fixed?
(be nice to an 'official' answer to this specific point)

Innocente

The game is named "THE Elder Scrolls Online". It is down at the bottom of the list in the 'T' area of "Control Panel/Programs and Features"

Do NOT manually delete the directories prior to uninstalling; it will leave Registry links dangling.

Raash

I finally found it, it was in the launcher! Thank you david

Dekkameron

Posting in a stealth "I quit!" thread.

kieso

Dekkameron wrote: »

Posting in a stealth "I quit!" thread.

Well not much of a loss from someone who can't figure out how to uninstall a simple program.

Madval

Goodbye then

Raash

Dekkameron wrote: »

Posting in a stealth "I quit!" thread.

lol, could have been but aint the case. Just gonna take a break for a month or two.
and for the scamps in thread, there was no uninstall option in controll/uninstal program place in windows, nor in any ESO directory.
It was however in the launcher, hidden in a really small section. Not easy to spot at all.
and thats about that.

david271749

Raash wrote: »

Dekkameron wrote: »

Posting in a stealth "I quit!" thread.

lol, could have been but aint the case. Just gonna take a break for a month or two.
and for the scamps in thread, there was no uninstall option in controll/uninstal program place in windows, nor in any ESO directory.
It was however in the launcher, hidden in a really small section. Not easy to spot at all.
and thats about that.

You're welcome.

Syrrisdevlin

That's not a uninstall that my friends is called a full blown computer wipe to a fresh start

---

EDIT
or better yet keyboard screen of death???
Some rage quit a bit much?? Wonder what game they were playing

ItsMeToo

Syrrisdevlin wrote: »

That's not a uninstall that my friends is called a full blown computer wipe to a fresh start

---

EDIT
or better yet keyboard screen of death???
Some rage quit a bit much?? Wonder what game they were playing

World of Warcraft

Laura

You knew how to uninstall. You are just being dramatic.

UrQuan

Phantax wrote: »

Ur-Quan wrote: »

Be careful when uninstalling - the uninstall deletes everything in the directory you installed the game to. If you've got other stuff in that spot, either move it first, or manually delete the ESO stuff.

I thought that had been fixed?
(be nice to an 'official' answer to this specific point)

Possibly, I hadn't heard one way or the other (and I haven't tried uninstalling just for the fun of it either).

Tannakaobi

If you are are serious then you could try getting C cleaner and uninstalling it through that...

http://www.piriform.com/ccleaner/download

Nyghthowler

Format all drives, then use a magnet just to be sure none of the bugs got away and had time to hide...

AelyinESO

• format c:
• fdisk /dev/hdb
• diskutil eraseVolume "Tuxera NTFS" my-ntfs disk0s4

Mablung

Ur-Quan wrote: »

Be careful when uninstalling - the uninstall deletes everything in the directory you installed the game to. If you've got other stuff in that spot, either move it first, or manually delete the ESO stuff.

OMG is this true? And people defend this game! This is crazy. I have never heard of a game deleting other files not related to it.

yodased

@mablung 2 second search shows quite a few games do this, WoW included. Its typical for the uninstaller to delete its own folder, if you have put the installer in a folder other than the typical install its always a good case to see if there is a custom unistall option on the game.

http://us.battle.net/wow/en/forum/topic/6607192051

http://forums.darkspore.com/viewtopic.php?f=34&t=1693

http://z3.invisionfree.com/UrW_forum/index.php?showtopic=3546

Mablung

yodased wrote: »

@mablung 2 second search shows quite a few games do this, WoW included. Its typical for the uninstaller to delete its own folder, if you have put the installer in a folder other than the typical install its always a good case to see if there is a custom unistall option on the game.

http://us.battle.net/wow/en/forum/topic/6607192051

http://forums.darkspore.com/viewtopic.php?f=34&t=1693

http://z3.invisionfree.com/UrW_forum/index.php?showtopic=3546

Easy on the veiled insult cool breeze. I have not ever heard of this happening in any game. Why would I perform a search when there is a topic here, right now, discussing it?

If it pains you to answer then why answer?

UrQuan

Mablung wrote: »

Ur-Quan wrote: »

Be careful when uninstalling - the uninstall deletes everything in the directory you installed the game to. If you've got other stuff in that spot, either move it first, or manually delete the ESO stuff.

OMG is this true? And people defend this game! This is crazy. I have never heard of a game deleting other files not related to it.

Lots of uninstallers delete everything in the program's directory. If you use the default directory that the installer suggests when you do the install, it shouldn't be an issue. If you don't, then you should make sure you don't have anything unrelated to the game in the same directory before you uninstall. That actually goes for every program you ever uninstall. Not all uninstallers do this, but enough do that you should always ensure there's nothing else in the program location before you uninstall.

yodased

Mablung wrote: »

yodased wrote: »

@mablung 2 second search shows quite a few games do this, WoW included. Its typical for the uninstaller to delete its own folder, if you have put the installer in a folder other than the typical install its always a good case to see if there is a custom unistall option on the game.

http://us.battle.net/wow/en/forum/topic/6607192051

http://forums.darkspore.com/viewtopic.php?f=34&t=1693

http://z3.invisionfree.com/UrW_forum/index.php?showtopic=3546

Easy on the veiled insult cool breeze. I have not ever heard of this happening in any game. Why would I perform a search when there is a topic here, right now, discussing it?

If it pains you to answer then why answer?

Lol perception is reality I guess, but there was no implied insult on my end.

Chatoyancy

Ur-Quan wrote: »

Mablung wrote: »

Ur-Quan wrote: »

Be careful when uninstalling - the uninstall deletes everything in the directory you installed the game to. If you've got other stuff in that spot, either move it first, or manually delete the ESO stuff.

OMG is this true? And people defend this game! This is crazy. I have never heard of a game deleting other files not related to it.

Lots of uninstallers delete everything in the program's directory. If you use the default directory that the installer suggests when you do the install, it shouldn't be an issue. If you don't, then you should make sure you don't have anything unrelated to the game in the same directory before you uninstall. That actually goes for every program you ever uninstall. Not all uninstallers do this, but enough do that you should always ensure there's nothing else in the program location before you uninstall.

My understanding is that it is not only the program's own directory, but also the directory above it.

So, for example, if you installed the game in C:\Games\ESO, it will not only wipe out the ESO folder, but also everything in Games.

http://techpreacher.corti.com/2014/04/28/heads-up-elder-scrolls-online-on-pc-installer-can-delete-your-files-if-a-custom-folder-is-selected/

badmojo

That article reminds me of when my grandmother first got into computers. She knew just enough to get herself into trouble.

Really, who installs to just "c:\games\"?? Every installer ever asks you what directory you want the game installed to, not which directory do you want us to create a sub-directory in.

Rookie mistake.

ZOS_CarolusS

Hello everyone, glad to see that the original question has already been answered. We are moving this thread to the English Customer Support section as it is more fitting there.

We have also removed some content for violating our Community Rules and would like to remind everyone to keep this discussion civil and constructive.

melvin

LOL. I stumbled on this thread in a search.

I used the uninstall link in Windows 7 Start menu program "The Elder Scrolls Online". It said it did deleted the game.

BUT, my disk space did not appreciably change and the (over 30GB) "Zenimax Online" folder is still there.

Actually, it successfully deleted the Launcher and the uninstall file. NOW, no occurrence of the game shows in Control Panel or other places... oh, except for the the over 30GB of space.

Their uninstall deleted itself, but not the actual program files! I guess I should delete manually. BTW, I had done a clean reboot of the PC just before trying the uninstall... I'm always cautious that way; don't want any files to be deleted in-use.

WyndStryke

melvin wrote: »

... I used the uninstall link in Windows 7 Start menu program "The Elder Scrolls Online". It said it did deleted the game. ...

That just uninstalls the launcher, not the game itself. You need to uninstall from the launcher first, then go to control panel to uninstall the launcher itself.

Saerydoth

Chatoyancy wrote: »

Ur-Quan wrote: »

Mablung wrote: »

Ur-Quan wrote: »

Be careful when uninstalling - the uninstall deletes everything in the directory you installed the game to. If you've got other stuff in that spot, either move it first, or manually delete the ESO stuff.

OMG is this true? And people defend this game! This is crazy. I have never heard of a game deleting other files not related to it.

Lots of uninstallers delete everything in the program's directory. If you use the default directory that the installer suggests when you do the install, it shouldn't be an issue. If you don't, then you should make sure you don't have anything unrelated to the game in the same directory before you uninstall. That actually goes for every program you ever uninstall. Not all uninstallers do this, but enough do that you should always ensure there's nothing else in the program location before you uninstall.

My understanding is that it is not only the program's own directory, but also the directory above it.

So, for example, if you installed the game in C:\Games\ESO, it will not only wipe out the ESO folder, but also everything in Games.

http://techpreacher.corti.com/2014/04/28/heads-up-elder-scrolls-online-on-pc-installer-can-delete-your-files-if-a-custom-folder-is-selected/

It does not. I, in fact, have it installed in C:\Games. My game installation got hosed a few weeks ago and I had to uninstall/reinstall. It did not delete anything other than itself.