The Elder Scrolls Online

Maintenance for the week of December 1:
• PC/Mac: No maintenance – December 1
• NA megaservers for patch maintenance – December 3, 3:00AM EST (8:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 3, 8:00 UTC (3:00AM EST) - 17:00 UTC (12:00PM EST)

Notice : Guild Functionality (NA)

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ZOS_MichaelServotte
ZOS_MichaelServotte
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All guild functionality has been temporarily disabled on the North American Megaserver. We will notify you when it has been turned back on. When guild functionality is returned, all guild-related tools and functions will be as they were before we turned them off.

Please let us know if you have any questions.
Michaël Servotte
Community Manager (FR) - Gestionnaire de communauté francophone - The Elder Scrolls Online: Tamriel Unlimited
Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube
Staff Post
  • Solo18
    Solo18
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    Do you know what is causing these issues? Any updates with the almost unplayable lag?
  • Kevinmon
    Kevinmon
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    Hello, I have infinite loading time after selecting a character. When I select my character and try to get in the game, the loading screen (I'm in Cyrodiil). The loading screen is infinite and no matter how long I leave it will not load.
  • Beachcomber
    Beachcomber
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    Agree - hope you fix the loading issue soon
  • seeros
    seeros
    Soul Shriven
    When were they turned off? cause prior to you turning them off I lost all my guilds and friends list? will it roll back to when I had them?
  • Neo
    Neo
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    ZENIMAX HELLO? HAVE YOU ALSO NOTICED THE LOADING TIMES?? POEPLE LOSING THERE BANK STUFF? THIS IS EXACTLY WHAT HAPPENED YESTERDAY THEN YOU TOOK THE SERVERS DOWN. APPARENTLY FOR NO REASON AS WE CAN ALL CLEARLY SEE BECAUSE ITS HAPPENING AGAIN. AT THE EXACT SAME TIME... SORT YOUR COMPANY OUT
  • Saerydoth
    Saerydoth
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    You won't lose any of your guilds or friends...it will reappear once they reenable it. Basically, everything is still there, just hidden.
  • CowNRB
    CowNRB
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    Thank You for telling us this!

    Okay to my question what about the loading screens? every time i tried to get into pvp i had infinite loading screen
  • SkOODaT
    SkOODaT
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    can you PLEASE separate addon saved vars from the guild system i dont know how thier tied into it but its really annoying taking hours to setup a UI to play with and as soon as your guild system goes down or we get put on an overflow server none of our previous saved vars load :S
    http://raptr.com/SkOODaT/
  • CowNRB
    CowNRB
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    Oh and also (yes i know different subject) customer support emailed me 4 hours ago saying Greetings Gamer

    I have received your dxdiag and I am passing the issue onto a specialist team. Either myself or a colleagues will be in contact with you shortly with an update.

    I want to thank you for your patience while we work to resolve your issue.
    and i have not heard back :(
  • Vixus
    Vixus
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    f-this-panda.gif
    If only I had the chance to.
    Edited by Vixus on April 14, 2014 1:50AM
    I am, therefore I think.
  • Rapscallion74
    Rapscallion74
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    Please do not tell me this is because of the guild store search tool. It is the only thing that makes the guild store bearable.
  • ramirez666
    ramirez666
    Soul Shriven
    Please fix Motes in the Moonlight quest is currently almost impossible to complete due to the NPC being bugged 99% of the time
  • Princess_Leia
    Princess_Leia
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    Oh come on. 4 out of 5 guilds have returned, but where is the other one that was my small guild of family members? Will that be restored as well?
  • ZOS_MichaelServotte
    ZOS_MichaelServotte
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    Guild functionality has now been fully restored on the North American Megaserver. If you encounter any issues with guild tools or functions, please let us know.
    Michaël Servotte
    Community Manager (FR) - Gestionnaire de communauté francophone - The Elder Scrolls Online: Tamriel Unlimited
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube
    Staff Post
  • Princess_Leia
    Princess_Leia
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    Yes there is an issue alright. My husband made a family/friends guild and it isn't in the list and i want that guild back please.
    Edited by Princess_Leia on April 14, 2014 3:46AM
  • Princess_Leia
    Princess_Leia
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    I fully relaunched the game from scratch... and the missing guild seems to be back now. THANK GOD!
  • D34thly
    D34thly
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    Yea. I'm also not in my guild that I created and my other guilds as well. I'm not a Zeni basher by any means I know *** is buggy, but don't say its working again if it isn't. -.-
    Blacklist DC NA
    Iron Lotus DC NA
  • Neo
    Neo
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    A family guild? lol
  • atwon23
    atwon23
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    Guild stores are not working properly for me, and I see a ton of people in zone chat saying the same.
  • Vixus
    Vixus
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    Princess_Leia wrote: »
    I fully relaunched the game from scratch... and the missing guild seems to be back now. THANK GOD!

    Thank the divines, you mean.

    Edited by Vixus on April 14, 2014 2:25AM
    I am, therefore I think.
  • ZOS_MichaelServotte
    ZOS_MichaelServotte
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    @D34thly : Could you try to log off completely from the game and log back in?
    Michaël Servotte
    Community Manager (FR) - Gestionnaire de communauté francophone - The Elder Scrolls Online: Tamriel Unlimited
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube
    Staff Post
  • D34thly
    D34thly
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    I'm trying, but I'm stuck in endless loadscreen. :neutral_face:
    Blacklist DC NA
    Iron Lotus DC NA
  • Dorado
    Dorado
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    This guild disable/enable fixed guild issues for like 15 minutes. You can tell it's starting to come back. You guys are going to have to keep toggling guild off/on like every hour at this rate.
  • asafreaperrwb17_ESO
    asafreaperrwb17_ESO
    Soul Shriven
    D34thly wrote: »
    I'm trying, but I'm stuck in endless loadscreen. :neutral_face:
    ditto. ive been stuck on a load screen for hours now. multiple log attempts. still no dice. Seems everyone in cyrodill in Wabbajack is having the same issue

  • atwon23
    atwon23
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    Also every time I log in a message pops up in the top right saying I have joined a guild. But its one I already belong to.
    We have contacted our Customer support team to help you solve your issue.
  • Asuna_Meow
    Asuna_Meow
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    New problems have arised since the guild has been turned back on.

    1. Players can change message of the day even without the rank to do so. (confirmed)
    2. Guild vault can be withdrawn from even without rank (needs to be double checked)
    Meow
  • Dorado
    Dorado
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    Asuna_Meow wrote: »
    New problems have arised since the guild has been turned back on.

    1. Players can change message of the day even without the rank to do so. (confirmed)
    2. Guild vault can be withdrawn from even without rank (needs to be double checked)

    Are you frakkin' kidding me? Screw this. Just shut guilds back down till it's fixed.
  • robertlive2014
    robertlive2014
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    Depositing anything into a guild vault or even a personal bank is slow and often glitches.
  • robertlive2014
    robertlive2014
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    Guild chat has a long delay before things you write show up.
  • Zershar_Vemod
    Zershar_Vemod
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    Guild lag is starting again.
    House Nyssara (NA)
    Black Market Traders
    Order of the Lamp Post
    Thorn Brigade
    VR15 Nightblade Vampire
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