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key redeem issue

Big_Bombus
Big_Bombus
Soul Shriven
Has anyone encountered this? I enter the code, and there is nothing at the confirmation stage. I checked with different browsers, different devices, different providers, same thing. Support ticket 250828-001356 waiting on agent more than 7 days.
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  • DinoZavr
    DinoZavr
    ✭✭✭✭✭
    i have exactly the same problem.
    also tried different browsers, turned off firewall and antivirus for no effect, so i guess the issue is either ESO server or filtering content or IP by some of ISP on the route.
    i have not opened ticket yet. just retrying in 2..3 days, as i am not in a hurry
    PC EU
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @Big_Bombus

    I have sent you a PM regarding your ticket.
    Staff Post
  • Big_Bombus
    Big_Bombus
    Soul Shriven
    In the end, I received a message that the key had been activated on my account by the specialists. The content appeared in the game. If you encounter similar issues, please contact technical support and be patient.
  • SirDeLis
    SirDeLis
    Soul Shriven
    @ZOS_Phoenix Can someone help me with the same problem? Support ignores me for 11 days and i just want to play the game(
  • ZOS_Kraken
    ZOS_Kraken
    admin
    @SirDeLis Can you please tell me your ticket number?
    Staff Post
  • SirDeLis
    SirDeLis
    Soul Shriven
    @ZOS_Kraken 250909-000549
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