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Can log into account on website, can’t log into game

Time4Adventure
Time4Adventure
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I’ve tried the “online support” but it’s completely useless as it’s circular reasoning with no answer and I’ve found no way to send a ticket.
My account has the game listed as well as my current crown count. Non-Steam PC/NA
I also activated my eso+ before trying to log into the game client.

Anyone at ZOS able to get me logged in tonight?
There are a few crown store items I need to get before it’s out of season!!
Help!
@ZOS_Kevin
Edited by Time4Adventure on March 31, 2025 9:47PM

Best Answer

  • ZOS_CouchTato
    @Time4Adventure

    If you are having trouble getting a ticket into support, please use the link here, as these are the agents best equipped to help you back into your account. If you already do have a ticket open, please share it here and we would be happy to take a look at it for you.
    Staff Post
    Answer ✓
  • Time4Adventure
    Time4Adventure
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    I’m a returning player, it’s been a few years.
  • Time4Adventure
    Time4Adventure
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    Hello @ZOS_CouchTato! Thanks for the speedy response!! I will fill out the info at the link provided. I appreciate your time! Fingers crossed I get to spend some crowns tonight!
  • Time4Adventure
    Time4Adventure
    ✭✭✭
    @ZOS_CouchTato

    My ticket #250331-003511
    Thank you!
    Edited by Time4Adventure on April 1, 2025 3:19AM
  • ZOS_CouchTato
    @Time4Adventure

    Wonderful! Let us know if you need us to check up on it or you have any questions :)
    Staff Post
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