Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
problem recurrence : Endless loading screen bug xbox cloud gaming NA server
ShigezoX360
Soul Shriven
I can't log in again with XBOX Cloud Gaming
Symptoms are exactly the same as before
The previous patch stated that the login issue was resolved.
but it seems the problem is still not resolved
Symptoms are exactly the same as before
The previous patch stated that the login issue was resolved.
but it seems the problem is still not resolved
0
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ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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ShigezoX360Soul ShrivenWhen I try to log in on the character selection screen, the game freezes for about 5 minutes and then a server error appears.
There is no error code, it says "Unable to connect to server"0 -
ZOS_Billadmin@ShigezoX360
Thank you for responding back with this information. Try the connection troubleshooting below and see if that helps with the connection error you are receiving.
Connection Troubleshooting - Technical Support - The Elder Scrolls OnlineThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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ShigezoX360Soul ShrivenI tried troubleshooting but the problem was not resolved.
In addition, I started up XBOX Cloud Gaming on my smartphone and changed from the Wi-Fi I usually use to a 4G connection, but the problem was not resolved.
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ZOS_Billadmin@ShigezoX360
Thank you for the update again. The next step you can take is starting a support ticket which can be done here.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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