Maintenance for the week of October 20:
• PC/Mac: No maintenance – October 20

Is that a typo or does the NA server only have 3 hours of maintenance and the EU has 12 hours?

davidtk
davidtk
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Is that a typo or does the NA server only have 3 hours of maintenance and the EU have 12 hours?
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Edited by ZOS_Hadeostry on March 3, 2024 4:31AM
Really sorry for my english
  • Grizzbeorn
    Grizzbeorn
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    My guess is it isn't a typo.

    Avalanche of complaint threads incoming...
      PC/NA Warden Main
    • Syldras
      Syldras
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      @Syldras | PC | EU
      The forceful expression of will gives true honor to the Ancestors.
      Sarayn Andrethi, Telvanni mage (Main)
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    • Elsonso
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      Seems to be for all megaservers in the geography, too.
      Wonder if this is a data center maintenance thing.
      XBox EU/NA:@ElsonsoJannus
      PC NA/EU: @Elsonso
      PSN NA/EU: @ElsonsoJannus
      Total in-game hours: 11321
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    • KlauthWarthog
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      It is a rather large difference, so I think it is quite reasonable to want to know why.
      My guess, NA servers will only need a partial reset, EU servers will need some additional backend work for some reason.
    • davidtk
      davidtk
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      Syldras wrote: »

      Yea I saw it but right second post from author was "close discussion" so why not post it again?
      Really sorry for my english
    • davidtk
      davidtk
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      It is a rather large difference, so I think it is quite reasonable to want to know why.
      My guess, NA servers will only need a partial reset, EU servers will need some additional backend work for some reason.

      Maybe.

      Just @ZOS_Kevin @ZOS_GinaBruno Why ZERO communication?
      Really sorry for my english
    • Elsonso
      Elsonso
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      davidtk wrote: »
      Syldras wrote: »

      Yea I saw it but right second post from author was "close discussion" so why not post it again?

      Yes, since the OP asked that the other thread be closed, maybe @ZOS_Kevin can answer the question about why EU is so much longer in this thread.
      XBox EU/NA:@ElsonsoJannus
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    • XSTRONG
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      davidtk wrote: »
      It is a rather large difference, so I think it is quite reasonable to want to know why.
      My guess, NA servers will only need a partial reset, EU servers will need some additional backend work for some reason.

      Maybe.

      Just @ZOS_Kevin @ZOS_GinaBruno Why ZERO communication?

      Isnt Zos working on another game atm? I would guess that take their time.

      And its Sunday maybe dont have a whole lot of people reading eso forum.
      Edited by XSTRONG on February 18, 2024 1:57PM
    • davidtk
      davidtk
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      XSTRONG wrote: »
      davidtk wrote: »
      It is a rather large difference, so I think it is quite reasonable to want to know why.
      My guess, NA servers will only need a partial reset, EU servers will need some additional backend work for some reason.

      Maybe.

      Just @ZOS_Kevin @ZOS_GinaBruno Why ZERO communication?

      Isnt Zos working on another game atm? I would guess that take their time.

      And its Sunday maybe dont have a whole lot of people reading eso forum.

      I don't think it's a problem to write a sentence or two to the maintenamka, as they sometimes do, and put a link on the banner.
      Really sorry for my english
    • Danikat
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      XSTRONG wrote: »
      davidtk wrote: »
      It is a rather large difference, so I think it is quite reasonable to want to know why.
      My guess, NA servers will only need a partial reset, EU servers will need some additional backend work for some reason.

      Maybe.

      Just @ZOS_Kevin @ZOS_GinaBruno Why ZERO communication?

      Isnt Zos working on another game atm? I would guess that take their time.

      And its Sunday maybe dont have a whole lot of people reading eso forum.

      ZOS is working on another game, but this is one of those times it's helpful to remember that a game studio is not a single entity and is instead made up of many people with different jobs and skills. The engineers who maintain the servers will not be the same people who write the story, design the art and make the 3D models and so on, so it's unlikely they'll have much involvement with the new game.

      Even if it's also going to be online and so they're getting the server engineers involved in setting that up I don't think they'd schedule it for the same day they're doing maintenance, requiring them to drag out the maintenance because they have to stop what they're doing to work on something else. They'd schedule one then the other.
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    • MidniteOwl1913
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      Also the NA start is early for an extended maintenance. For short maintenance such as this the usual start time is 6:00 am EST. I know because starting at 4:00 am cuts off an hour of my usual playing time.
      PS5/NA
    • LadyLethalla
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      Wooo, looks like the downtime is entirely while I can't play, for once... 4am AEST to 4pm. Makes a nice change!
      Edited by LadyLethalla on February 19, 2024 1:39AM
      x-TallyCat-x // PC EU DC - For the Covenant! // ESO Platinum trophy - 16th May 2017.
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    • davidtk
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      @ZOS_Kevin
      Why nobody can't say in advance why is EU maintenance so long?
      Why English community must search info on other language forum?

      https://forums.elderscrollsonline.com/de/discussion/652769/ausserplanmaessige-wartung-aller-megaserver-21-02-2024-um-6-00-uhr#latest

      Yesterday explained on german forum...
      Is this your better communication from ZoS?
      Edited by davidtk on February 20, 2024 2:50PM
      Really sorry for my english
    • Poss
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      Looks like I’ll be touching grass and doing grown up things tomorrow
    • ApoAlaia
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      davidtk wrote: »
      @ZOS_Kevin
      Why nobody can't say in advance why is EU maintenance so long?
      Why English community must search info on other language forum?

      https://forums-elderscrollsonline-com.translate.goog/de/discussion/652769/ausserplanmaessige-wartung-aller-megaserver-21-02-2024-um-6-00-uhr?_x_tr_sl=auto&_x_tr_tl=cs&_x_tr_hl=cs&_x_tr_pto=wapp

      Yesterday explained on german forum...
      Is this your better communication from ZoS?

      Might have been an oversight.

      Kevin has just made a post about it here:

      https://forums.elderscrollsonline.com/en/discussion/652825/maintenance-scheduled-for-february-21-2024
    • davidtk
      davidtk
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      ApoAlaia wrote: »
      davidtk wrote: »
      @ZOS_Kevin
      Why nobody can't say in advance why is EU maintenance so long?
      Why English community must search info on other language forum?

      https://forums-elderscrollsonline-com.translate.goog/de/discussion/652769/ausserplanmaessige-wartung-aller-megaserver-21-02-2024-um-6-00-uhr?_x_tr_sl=auto&_x_tr_tl=cs&_x_tr_hl=cs&_x_tr_pto=wapp

      Yesterday explained on german forum...
      Is this your better communication from ZoS?

      Might have been an oversight.

      Kevin has just made a post about it here:

      https://forums.elderscrollsonline.com/en/discussion/652825/maintenance-scheduled-for-february-21-2024

      Yea, DS bot just beep with that.
      BUT that still doesn't explain why we here can't actually find out anything on this forum and have to look elsewhere, where it's obviously not a problem at all.
      Edited by davidtk on February 20, 2024 2:52PM
      Really sorry for my english
    • ZOS_Kevin
      ZOS_Kevin
      Community Manager
      Yeah, we didn't have a chance to post yesterday. And sorry about missing the pings earlier in this thread. They got lost in all of the Crafter Celebration and Whitestrake's Mayhem threads.
      Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
      Staff Post
    • thejadefalcon
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      ZOS_Kevin wrote: »
      Yeah, we didn't have a chance to post yesterday. And sorry about missing the pings earlier in this thread. They got lost in all of the Crafter Celebration and Whitestrake's Mayhem threads.

      Why did they *have* to get lost though? Nobody thought that people would be curious and frustrated about the blatant time difference and thought to preempt it with an explanation when the times were first posted?

      On another note, why has this game gotten so much worse ever since the hardware "upgrades"? Every other maintenance is some mysterious backend work and the times have spiralled out of control.
    • davidtk
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      More likely, I don't understand why it's such a problem to write why there's a difference in times when the banner was posted here on the forum.
      There used to be promises of better communication and I think people were also full of expectations that something would change. Unfortunately, it is the opposite on the important issues, and it is better to keep quiet than to explain things to people.
      Really sorry for my english
    • ZOS_Hadeostry
      Greetings everyone,

      As this thread has run its course, we are now going to close it. We always encourage sharing opinions, but we ask that they remain respectful when doing so.

      Thank you for your understanding, and please keep the Community Rules in mind when posting on the forums.
      Staff Post
    This discussion has been closed.