The Elder Scrolls Online

The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

ESO Store Issue

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november1983
november1983
✭✭
Hi,

I have a slight issue with the ESO Store. I tried to purchase an article more than twice when the website refused my credit card. I already talked to my bank and they said my card is okay.

Are there any time, quantity or whatever limitations I should be aware of? Answer is probably yes but this would be great to know.

I already wrote costumer support but the reply was about eso+ issues. Guess my ticket lacked some precision considering my store problem. Hope someone can help me :)
Edited by ZOS_Bill on January 24, 2024 5:45PM
  • ZOS_Kraken
    ZOS_Kraken
    admin
    @november1983 If you can give me the ticket number, I would be happy to check in on your ticket.
    Staff Post
  • november1983
    november1983
    ✭✭
    Ticket Number: 240119-002791
  • ZOS_Kraken
    ZOS_Kraken
    admin
    @november1983 I have left you a forums message regarding your ticket.
    Staff Post
  • november1983
    november1983
    ✭✭
    Issue was solved. Thx alot for the help :)
  • ZOS_Bill
    ZOS_Bill
    admin
    We appreciate the update and are glad to hear that this purchase issue is resolved.

    For that reason we will be closing the discussion from any further posts.
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This discussion has been closed.