The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Just paid for the year subscription and now the account is locked out?
DUTCH_REAPER
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@ZOS_GinaBruno @ZOS_Bill @ZOS_Icy @ZOS_Adrikoth
Followed the instructions but no code is ever being sent. Can you please help?
Ticket Number 231121-000203
Edited by ZOS_Bill on November 22, 2023 5:55PM Followed the instructions but no code is ever being sent. Can you please help?
Ticket Number 231121-000203
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ZOS_LunaradminHi there!
We can see your latest reply on your ticket has been received, and is awaiting review. An agent will be with you shortly.
One thing we'd like to call out, are you able to log in on the website?The Elder Scrolls Online - ZeniMax Online Studios
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ZOS_BilladminThank you for keeping us updated. With the account issue now resolved, we are going to close this discussion.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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This discussion has been closed.