Can't claim New Prime Gaming Dragon Slayer Mount

DeathStalker · June 2023

I can't claim the new Prime Gaming Dragon Slayer Mount. Every time I try to claim the mount it says " Taking longer than expected try to refresh and try again". When I wait a minute or two and refresh and try again the same thing happens.

ZOS_Kraken · June 2023

Greetings,

After further review we have decided to move this thread to General Help as we think is more appropriate for this topic.

Thank you for your understanding.

DeathStalker · June 2023

ZOS_Kraken wrote: »

Greetings,

After further review we have decided to move this thread to General Help as we think is more appropriate for this topic.

Thank you for your understanding.

But it will be ignored and forgotten there and I won't get help!

Edit: @ZOS_Kevin can you please help or move this thread back to general where it will be seen and not ignored as it will be here?

wilykcat · June 2023

I Google your issue and for eso it may take up to 24 hours to receive your prime gaming loot.

If still not received after that then contact customer support

ZOS_Bill · June 2023

@DeathStalker

As mentioned above, if you do not receive anything in 24 hours, please go ahead and open a ticket with customer support.