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Bought wrong item

Thorley23_ESO
Thorley23_ESO
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I accidently bought a crafting style I already know from the crown store, and can't do anything with it because it's bound. I know I'm probably out of luck, but is there any way to refund something like this and get my crowns back?
Edited by ZOS_Bill on May 24, 2022 6:03PM
  • tomofhyrule
    tomofhyrule
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    Try to send in a support ticket, and most importantly don't consume/discard the item. You may also need to send a reply to the automated support response so someone can look at it.
  • Amottica
    Amottica
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    Try to send in a support ticket, and most importantly don't consume/discard the item. You may also need to send a reply to the automated support response so someone can look at it.

    This.

    I understand they handle these things on a case-by-case basis.
  • Thorley23_ESO
    Thorley23_ESO
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    Done, I am waiting for a response. Thanks for the answer! :)
  • HappyDan
    HappyDan
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    I once accidentally bought some daedric flag from a crown crate while I was previewing it, sent a ticket and got my crown gems back. That was few years ago
  • ZOS_Bill
    ZOS_Bill
    admin
    @Thorley23_ESO

    Do you have your support ticket number?

    If so, we can check on the status of your request.
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