Bought wrong item

Thorley23_ESO · May 2022

I accidently bought a crafting style I already know from the crown store, and can't do anything with it because it's bound. I know I'm probably out of luck, but is there any way to refund something like this and get my crowns back?

tomofhyrule · May 2022

Try to send in a support ticket, and most importantly don't consume/discard the item. You may also need to send a reply to the automated support response so someone can look at it.

Amottica · May 2022

tomofhyrule wrote: »

Try to send in a support ticket, and most importantly don't consume/discard the item. You may also need to send a reply to the automated support response so someone can look at it.

This.

I understand they handle these things on a case-by-case basis.

Thorley23_ESO · May 2022

Done, I am waiting for a response. Thanks for the answer!

HappyDan · May 2022

I once accidentally bought some daedric flag from a crown crate while I was previewing it, sent a ticket and got my crown gems back. That was few years ago

ZOS_Bill · May 2022

@Thorley23_ESO

Do you have your support ticket number?

If so, we can check on the status of your request.