Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Due to a hardware issue, the European Xbox megaserver is currently unavailable while we perform maintenance.
No answer from customer service
Hello, are my tickets being actually taken into consideration?
I have been locked out of my account since Dec 2 after receiving incident: 211201-004261, and I got no feedback on either that or my account recovery ticket 211202-002619.
Is anyone there? I haven't even received an automated response of any kind...