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Cant recover my account

BossXV
BossXV
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Returning player, I can login to forums and have my account password reset, but I cannot login to the main website and login or have a password reset
Edited by ZOS_Adrikoth on December 4, 2021 1:45PM
  • FeedbackOnly
    FeedbackOnly
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    Why doesn't password reset work?

    Try other emails

    They are two separate things
  • Tandor
    Tandor
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    The main website is accessed through your game account, which is different to your forum account.

    What exactly do you mean by "recover your account"? What's happened to it?
  • ZOS_Adrikoth
    ZOS_Adrikoth
    admin
    Hey there @BossXV

    Please be sure to submit an Account Recovery ticket with us here so that we can look into this for you!
    The Elder Scrolls Online - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • BossXV
    BossXV
    ✭✭✭✭
    Why doesn't password reset work?

    Try other emails

    They are two separate things

    when i attempt to login to my account i cant, I do not remember my account name or password, so I choose email recovery
    Hey there @BossXV

    Please be sure to submit an Account Recovery ticket with us here so that we can look into this for you!

    THANKS! I love you
  • ZOS_Bill
    ZOS_Bill
    admin
    @BossXV

    If you need any updates on your ticket, you are welcome to post your ticket number in this thread.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
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