Can't raise biling support ticket / won't let me log in

Laquey · June 2021

Hi Support,

I'm having issues with purchasing blackwood. I've checked with my credit card provider and they say there is no issue. I try and raise a support ticket with ESO and it won't log me in.

I can log into the game with no issue, I was asked to reset my password on the forums (here) no issue there but then I try and log into help.elderscrollsonline.com it fails.

Can someone please raise a support request on my behalf so that I can log into the support system to raise a ticket?

Thanks.

Update:

Have asked for a full account recovery with this ticket: Your reference #:210621-000455

ZOS_Chiroptera · June 2021

Hello @Laquey, we have taken a look at your ticket and it is with the right team. One of our agents will respond as soon as possible. Thank you for your patience.