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https://forums.elderscrollsonline.com/en/discussion/comment/8098811/#Comment_8098811

Crown Store is Broken!

Dovahkiin02191973
Dovahkiin02191973
✭✭✭
I can't make a purchase in the Crown Store. I get the same error message every time I try. "Can't Save Billing Address" or something. This needs to be fixed because ZOS you are losing sales. I am going to do something else with my money. Sorry.
Edited by ZOS_Adrikoth on May 18, 2021 5:49PM
  • ZOS_Adrikoth
    ZOS_Adrikoth
    admin
    Greetings @Dovahkiin02191973

    We recommend the troubleshooting in this article to see if it is able to resolve this issue,
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  • Dovahkiin02191973
    Dovahkiin02191973
    ✭✭✭
    Never mind. I solved it. My saved mailing address did not match perfectly with the address on my payment method. I corrected that and the purchase went through so all is good. I live on a street that ends in the word Drive but on my billing statement Drive is abbreviated Dr - I changed it to that and the transaction went through.
    Edited by Dovahkiin02191973 on May 18, 2021 7:11PM
  • ZOS_Bill
    ZOS_Bill
    admin
    Thank you for letting us know the issue with the store is solved. We are now going to close the thread going forward.
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This discussion has been closed.