Crown Store is Broken!

Dovahkiin02191973

I can't make a purchase in the Crown Store. I get the same error message every time I try. "Can't Save Billing Address" or something. This needs to be fixed because ZOS you are losing sales. I am going to do something else with my money. Sorry.

ZOS_Adrikoth

Greetings @Dovahkiin02191973

We recommend the troubleshooting in this article to see if it is able to resolve this issue,

Dovahkiin02191973

Never mind. I solved it. My saved mailing address did not match perfectly with the address on my payment method. I corrected that and the purchase went through so all is good. I live on a street that ends in the word Drive but on my billing statement Drive is abbreviated Dr - I changed it to that and the transaction went through.

ZOS_Bill

Thank you for letting us know the issue with the store is solved. We are now going to close the thread going forward.