The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Urgent help needed Re: Account - Switching from PS4 to PC
Stephanie_ABT
✭✭✭
Hi Everyone ,
I need help please.
I already have an ESO account on the PS4, been playing since release but a few months ago my PS4 hit the dust. In the meantime I bought a good pc instead of a PS5 and I just purchased ESO Blackwood Collectors edition on Steam yesterday.
Problem is I cannot log into the game.
When I try to log into my ESO account it tells me account does not exist and when I try to make a new pc account it tells me my email address is already attached to an ESO account!
Tried resetting password several times still no luck.
Can someone help please ?
Thankyou
I need help please.
I already have an ESO account on the PS4, been playing since release but a few months ago my PS4 hit the dust. In the meantime I bought a good pc instead of a PS5 and I just purchased ESO Blackwood Collectors edition on Steam yesterday.
Problem is I cannot log into the game.
When I try to log into my ESO account it tells me account does not exist and when I try to make a new pc account it tells me my email address is already attached to an ESO account!
Tried resetting password several times still no luck.
Can someone help please ?
Thankyou
Delphine Veteran Rank 16 AD Sorcerer.
GM Guild Timeless Circle
Ex PS4 EU Now PC EU
GM Guild Timeless Circle
Ex PS4 EU Now PC EU
0
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DarcyMardin✭✭✭✭✭
✭✭✭When you start an account on another server, you’re basically starting from scratch. Nothing transfers over. And a new account needs a different email address (I have 3 ESO accounts and each uses a different email address). I’m guessing that your email address is still tied to your original console account. Speaking to someone in ESO customer service might allow you to use it instead for your new account if you don’t have another email address, but I don’t think there’s any way to transfer an account and all its associated characters and progress to a different platform.Edited by DarcyMardin on January 30, 2021 10:38AM0 -
Unified_Gaming✭✭✭✭Stephanie_ABT wrote: »Hi Everyone ,
I need help please.
I already have an ESO account on the PS4, been playing since release but a few months ago my PS4 hit the dust. In the meantime I bought a good pc instead of a PS5 and I just purchased ESO Blackwood Collectors edition on Steam yesterday.
Problem is I cannot log into the game.
When I try to log into my ESO account it tells me account does not exist and when I try to make a new pc account it tells me my email address is already attached to an ESO account!
Tried resetting password several times still no luck.
Can someone help please ?
Thankyou
Got to restart sadly - I has to as well.Unified Gaming - creating a shared and Unified Gaming community.
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Stephanie_ABT✭✭✭DarcyMardin wrote: »When you start an account on another server, you’re basically starting from scratch. Nothing transfers over. And a new account needs a different email address (I have 3 ESO accounts and each uses a different email address). I’m guessing that your email address is still tied to your original console account. Speaking to someone in ESO customer service might allow you to use it instead for your new account if you don’t have another email address, but I don’t think there’s anyway to transfer an account and all its associated characters and progress to a different platform.
Thankyou.
I know we cannot transfer characters over and to be honest I would not want to do that. Best to start from the beginning again on a new platform anyways.
My steam account is linked to my Bethesda account with my one email address and when I start buying crowns on steam to get all the instore dlc again i dont want any mix ups either.Delphine Veteran Rank 16 AD Sorcerer.
GM Guild Timeless Circle
Ex PS4 EU Now PC EU0 -
Stephanie_ABT✭✭✭perhaps Customer Service could possibly unlink my ps4 account and leave my steam account connected only ?
Anyone know if that would solve the issue ?
ThanksDelphine Veteran Rank 16 AD Sorcerer.
GM Guild Timeless Circle
Ex PS4 EU Now PC EU0 -
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