Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Bought Blackwood Collector's Edition Through Steam and account isn't upgraded
Fata1moose
✭✭✭✭✭
Hi I bought Blackwood Collectors Edition through Steam and my account still shows as Greymoor and the chapter isn't collected in game. My Steam account is properly linked to my ESO account. When I buy crowns from Steam they show up. I am playing on the regular ESO launcher and not the Steam launcher. Do I first need to download the game on Steam and launch it for it to show up? Or is this just a bug?
0
-
Fata1moose✭✭✭✭✭Update on this I downloaded the game on Steam and logged in and that indeed unlock the Chapter. It still doesn't show my account upgraded from Greymoor CE to Blackwood CE but at least it's unlocked.0
-
ZOS_Billadmin@Fata1moose
If you've already tried relogging and waiting but your account has not updated, please go ahead and open a ticket with customer support.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
Fata1moose✭✭✭✭✭@Fata1moose
If you've already tried relogging and waiting but your account has not updated, please go ahead and open a ticket with customer support.
Thanks for the reply I went ahead and submitted a ticket.0 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0