I sent a item through mail (Timbercrow) and put a 1.2mil fee of it. The person is not accepting the mail/fee but it's been over a week and it's not auto return to me. I contacted support but haven't had a update sense 11th.
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Please be aware that we aim to respond to the majority of contacts within two business days and that updating your ticket multiple times will put it at the end of the line and delay the response time. With that in mind, we recommend only updating your ticket as necessary.