Can I please be able to play the game I paid for? urgent

Snetchyy · November 2020

Hello, I came back to play this game after I left it for years, I forgot my password and security question answer.
I could be able to recover my forum password but once I submit a ticket for the account password, no one replies me.
Can someone tell me who to contact? there is no live chat and I can't find a number to call!

ZOS_Adrikoth · November 2020

Greetings @Snetchyy

If you haven't already, please be sure to submit a ticket with us via our Account Recovery form. Once you get this ticket submitted, a member of our support team will reach out to you as soon as possible!

Snetchyy · November 2020

ZOS_Adrikoth wrote: »

Greetings @Snetchyy

If you haven't already, please be sure to submit a ticket with us via our Account Recovery form. Once you get this ticket submitted, a member of our support team will reach out to you as soon as possible!

Kindly check the thread, I already said I submitted a ticket 2 days ago, and I did again today. but no one is replying me.
Is there someone I can contact since no one is replying me?

ZOS_Adrikoth · November 2020

Greetings @Snetchyy

If you could please provide your ticket number, we would be happy to check on the status of your ticket for you.

Snetchyy · November 2020

ZOS_Adrikoth wrote: »

Greetings @Snetchyy

If you could please provide your ticket number, we would be happy to check on the status of your ticket for you.

How would you like me to access my ticket number if I can't log in and check my submitted tickets?

ZOS_Adrikoth · November 2020

@Snetchyy we have sent you a follow-up via PM.