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• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Need help, open ticket
Been trying to get some pay issues sorted out since last week. Support needed my consent to perform some account actions and I gave it yet nothing has been done yet. Can I please get some help looking into this?
Question Reference # 200929-005871
Question Reference # 200929-005871
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Would at least love an update and to know my ticket hasn't been closed after not hearing back from them in 5 days now. Can someone confirm that my case is still open?0
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ZOS_AdrikothadminGreetings @seaneatonb14_ESO
We can confirm that the latest reply to your ticket has been received.
With that said, please be aware that updating your ticket multiples will put it at the end of the line and delay the response time. With this in mind, we recommend only updating your ticket as necessary.
Thank you for your patience.The Elder Scrolls Online - ZeniMax Online Studios
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Still no response to ticket, it has now been roughly 2 weeks. Tried making another ticket and got a reply saying it was a duplicate ticket in less than 24 hours (go figure, new ticket gets answered right away)
Still no update on the original ticket. Can I get this escalated? I have been unable to play since the beginning of the month.0 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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