The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Incident: 200807-003261
RamiroCruzo
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Greetings,
Its been 9 days since last response from Customer Support, can the staff please inform me of its status?
Its been 9 days since last response from Customer Support, can the staff please inform me of its status?
Having a light side... And a Dark side... Is what makes life interesting...
High as Nord and Proud as Dark Elf
High as Nord and Proud as Dark Elf
Blood for the Pact
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RamiroCruzo wrote: »Greetings,
Its been 9 days since last response from Customer Support, can the staff please inform me of its status?
Be ready to wait at least 2 weeks, they finally fixed my account after 2 weeks and a few days.0 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
RamiroCruzo✭✭✭@ZOS_BillE It's been 12 days and the item regarding which I sent ticket will be removed from store tomorrow. After which I can only dream of it returning in years.
Can you guys sort things out at your end please? Even if it's not solved, if customer support gave reply, would've tried other things but keeping us in dark?
CC: @ZOS_GinaBrunoHaving a light side... And a Dark side... Is what makes life interesting...
High as Nord and Proud as Dark ElfBlood for the Pact0