The Elder Scrolls Online

Maintenance for the week of December 2:
• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)

Incident: 200807-003261

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RamiroCruzo
RamiroCruzo
✭✭✭
Greetings,

Its been 9 days since last response from Customer Support, can the staff please inform me of its status?
Having a light side... And a Dark side... Is what makes life interesting...
High as Nord and Proud as Dark Elf
Blood for the Pact
  • I_am_a_Nord
    I_am_a_Nord
    ✭
    RamiroCruzo wrote: »
    Greetings,

    Its been 9 days since last response from Customer Support, can the staff please inform me of its status?

    Be ready to wait at least 2 weeks, they finally fixed my account after 2 weeks and a few days.
  • ZOS_Bill
    ZOS_Bill
    admin
    @RamiroCruzo

    Please check your forum inbox for an update on your ticket.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • RamiroCruzo
    RamiroCruzo
    ✭✭✭
    @ZOS_BillE It's been 12 days and the item regarding which I sent ticket will be removed from store tomorrow. After which I can only dream of it returning in years.

    Can you guys sort things out at your end please? Even if it's not solved, if customer support gave reply, would've tried other things but keeping us in dark?

    CC: @ZOS_GinaBruno
    Having a light side... And a Dark side... Is what makes life interesting...
    High as Nord and Proud as Dark Elf
    Blood for the Pact
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