Warning--Lessons To Re-Learn Buying Games...

RatsnevE · June 2014

isengrimb16_ESO wrote: »

Well, see, while I know what a beta test is really for (and I do report bugs, etc, when I come across them, regardless), I used ESO and Wildstar's beta to _check out the games_ and see if I could handle them/liked them well enough to buy and subscribe and enjoy spending my free time with. I bought ESO; I didn't buy Wildstar, at least not now.

The real problem is that gaming has changed a lot the past 20 years. Yes, games used to be a lot harder, but companies would offer a free demo/shareware version of the things more often than not (sometimes on a cheap disc that came with several shareware/demos and maybe a few freeware items as well.) This "try before you buy" method of marketing doesn't seem to be very common any more.

I suppose after a while, both ESO and Wildstar may take a cue from WoW and have limited-time trials or "get to level x and cap there" type of trial. WoW had both in its history, and it was their 14 day trial that convinced me to buy into it.

Gamers change too and we at least may be opposites because I think games use to be a lot easier then they are to day. PC games use to also have a used resale value too and cost $50 instead of $60 dollars today. And some MMO today don't charge any monthly fee. This made it possible to play something whether I could finish it or not for maybe $30 instead of looking at a possible $90 loss if I couldn't finish. You may not care about that difference but I figure it into the adventure value of every game I play still.

RatsnevE · June 2014

coryevans_3b14_ESO wrote: »

RatsnevE wrote: »

Just saying... It's okay to lie and deceive--everyone does it including developers. You've all had a lot of fun playing the vast majority of ESO as I have had too. By Re-Learn I mean to re-examine the process I took buying ESO when I did. I abandoned long standing reasons not to buy by thinking to highly of the game franchise I suppose--it will be remarkable if that remains undamaged.

GameStop surprised me when too when processing the full refund with no questions asked. I had no idea that person was so full of it and I wasn't going to suspect and argue GameStop's policy to him since I felt there were exceptional circumstances about ESO warranting a full refund--and still do. I hope they find and fire the sob.

Zenimax now ought to do the right thing too but I'll have to wait and see.

Expressing my frustrations with a game I like to do. Should never have posted it as a Question though. I certainly got what I asked for on that score--maybe I can still edit the option out in the OP?

I don't see how you think Zenimax returning your money for a game you played is the right thing. It would actually be the wrong thing.

Well, you just keep thinking about it and be happy where you are because I'm done with the topic. You might consider that I haven't finished the game and it's anyone's guess still if and when I will and how one defines what or where the end is. I would consider this if I had finished the game. I'm somewhat tired of being treated as a beta tester at my expense.

RatsnevE · June 2014

sajackson wrote: »

Oh ffs it's a computer game purchase, not a stock market investment.

You buy the game, you make the final decision, you take responsibility for your actions.

YOU TAKE RESPONSIBILITY FOR YOUR ACTIONS.

I'm retired and enjoy many different genres of gaming with no intention of playing any MMO for any real long time or to get screwed by one released prematurely by the influence of hardcore gamers.

You don't have to like it but none of you have successfully put me down or persuaded me to walk away from the game. The issue of a refund has been fully resolved. So quit your bitching about me.

[Moderator Note: Edited per our rules on Inappropriate Content and Language]

DeLindsay · June 2014

Lalai wrote: »

DeLindsay wrote: »

Since when are ANY games returnable just because you don't like it? It's been a decade or more since all electronic retailers took the policy of only returning software for an exchange of an exact item and only if defective. How is that hard to figure out?

Gamestop will let you return used games for up to 7 days after purchase, for whatever reason. New games can be exchanged if defective for the exact same game within 7 days of purchase. New games hit a snag because the company can't resell it as new.. and Gamestop doesn't really make much profit on new games they sell (or consoles really.. mostly accessories and used games). So allowing folks to return things because they didn't like it just doesn't tend to happen.

Sometimes, if we had a stellar customer we'd try and bend rules... like I remember at one point a lady had an xbox 360 where the reading lens scratched the disc (that perfect circular ring).. and she wanted to exchange the game. We didn't sell it to her with the scratch, and it was over two weeks after she'd bought it so we couldn't do a normal exchange.. we ended up doing an exchange for a used copy instead. So at least she still got the game. Obviously, this kind of thing can't be done at all with PC games because used PC games isn't even really a market.

And this is a PC game, your comment about Gamestop is moot, mine is correct.

RatsnevE · June 2014

Oh, I know what... Remove the thread from Bookmarks and let it die. This is a great time to do that.

Too volatile and personal for me.

Lalai · June 2014

DeLindsay wrote: »

Lalai wrote: »

DeLindsay wrote: »

Since when are ANY games returnable just because you don't like it? It's been a decade or more since all electronic retailers took the policy of only returning software for an exchange of an exact item and only if defective. How is that hard to figure out?

Gamestop will let you return used games for up to 7 days after purchase, for whatever reason. New games can be exchanged if defective for the exact same game within 7 days of purchase. New games hit a snag because the company can't resell it as new.. and Gamestop doesn't really make much profit on new games they sell (or consoles really.. mostly accessories and used games). So allowing folks to return things because they didn't like it just doesn't tend to happen.

Sometimes, if we had a stellar customer we'd try and bend rules... like I remember at one point a lady had an xbox 360 where the reading lens scratched the disc (that perfect circular ring).. and she wanted to exchange the game. We didn't sell it to her with the scratch, and it was over two weeks after she'd bought it so we couldn't do a normal exchange.. we ended up doing an exchange for a used copy instead. So at least she still got the game. Obviously, this kind of thing can't be done at all with PC games because used PC games isn't even really a market.

And this is a PC game, your comment about Gamestop is moot, mine is correct.

And you said ANY game in the post I quoted. I specified the policies for both new and used, as they are completely separate. This includes PC games can't be returned, only exchanged within a certain period of time (as with all new games). My point about Gamestop is correct. Not sure why you got defensive when I was expanding on the specifics of the return policy, not saying you were wrong as a whole.