"Unknown Error"

fromtesonlineb16_ESO · June 2014

After over two months since release is it REALLY too much to ask that this bug be fixed?

Trying to exist the Impervious Vault into Sentinel, three times it failed. /sigh

fromtesonlineb16_ESO · June 2014

Happened again zoning into Malabal Tor .. sit for ages on the loading screen then kicked out.

Try again, manage to get in but then can't interact with anything!

Get stuck logging out.

FFS ZOS, it was fine till you did 'maintenance' this morning. /sigh

Yet again, like many times in the past it's obviously due to there being new mail in my mailbox from a Hireling. This is a repeated experience I've had for weeks, fed up raising tickets. for it.

fromtesonlineb16_ESO · June 2014

And now endless loading screen on Divad's Chagrin Mine.

[edit]

took over 1 minute to zone in and then I couldn't interact with anything again and the mobs ignored me .. then I got stuck logging out, had to Force Quit out.

I log in DEAD! W-T-F???

BTW, this is NOT anything to do with my connection to ESO, I have two PCs here and while one is stuck on the loafing screen, the other can log in and out perfectly normally.

KeenanBlessing · June 2014

Had this issue with several areas, the GM's are very prompt in getting me where I need to go when this occurs but I would really like to be able to travel freely.

fromtesonlineb16_ESO · June 2014

And again trying to exit a Desert dungeon.

yetichamp · June 2014

Similar to my issue. 9 times out of 10 I will get stuck at the infinite loop of "Requesting Character Load" then on the rare occasion I do get to actually play, the first time I transition to another area, I get stuck in the loading screen and get kicked back to login with an "Unknown Error Occurred" Getting pretty frustrating as I have tried everything I can over the past two days.

fromtesonlineb16_ESO · June 2014

Three times now I've just sat watching the loading screen to the desert, had to ALT-F4 close, then get 'unknown error' sometimes logging back into the game, only get get back to the dungeon and try to exit again.

I'm stuck in this bloody dungeon.

And again, while one account is having this nightmare the other one is working pretty much fine but not anywhere to do with the Desert.

fromtesonlineb16_ESO · June 2014

Fourth time stuck in dungeon, wathced loading screen for two mins before ALT-F4. Log back in STILL IN THE BLOODY DUNGEON. Try to exit .. finally worked.

ZOS please stop 'maintaining' the servers, they were'nt broke until you buggered around with them today.!

fromtesonlineb16_ESO · June 2014

15+ secs from selecting a character staring at a black screen until the loading screen appears, then 60+ secs before zoning in.

Bolo_Bob · June 2014

had the error this morning when trying to swap to a different character.

i got in just fine after relog on the other character i was trying to switch to.

also been getting lag spikes in certain area's, but no lag in others. ( and practically nothing going on or nobody around when lag spikes happen)
just seems laggier since latest little patch for crag, even tho im just in the normal areas and not in crag at all.

ZOS_HugoP · June 2014

Greetings folks!

Please make sure to check those troubleshooting steps, that may help you resolving this error.

fromtesonlineb16_ESO · June 2014

ZOS_HugoP wrote: »

Greetings folks!

Please make sure to check those troubleshooting steps, that may help you resolving this error.

Game was working fine before the downtime today, so it's not my PC. None of those tips apply.

fromtesonlineb16_ESO · June 2014

Now happening trying to zone into Bisnensel.

jnjapexb14_ESO · June 2014

I get the "Unknown Error" quite often in Cyrodill. Usually after people are invited to a large group or disband from a large group.

zharthasb16_ESO · June 2014

E V E R Y D A Y Ihave this &&*&? unknown error since the beta test

Hoamaii · June 2014

15 times in a couple of hours. "Unknown Error" it says. How can it be "unknown" when so many of us experience it?

And nope, sorry ZoS, but it is not related to my Internet connection, it is very obviously related to your servers traffic.

Playing in the middle of the afternoon on working days when there are only a few other players around (hardly enough to make you feel like you're playing a MMO): no "unknown error" at all - oh but you're playing solo.

Playing on week-end evenings when finally you get the real MMO feeling - oh but that, you can't, because you keep being spammed with "unknown errors" and shoved out of the fun!

fromtesonlineb16_ESO · June 2014

Still waiting for you to say something ZOS.

fromtesonlineb16_ESO · June 2014

Hoamaii wrote: »

Playing in the middle of the afternoon on working days when there are only a few other players around (hardly enough to make you feel like you're playing a MMO): no "unknown error" at all

I was getting them along with never ending or very, very long time zone loading ever since the downtime Friday.

ZOS_HugoP · June 2014

Greetings @fromtesonlineb16_ESO‌

Please make sure that you disable all Add-Ons and remove EsoHead or/and EsoHead mapmarker completely. After a patch or a maintenance, some Add-ons can be outdated and disrupt the connection between your game client and our server.

We also recommend to do the following on a regular basis:

Reset your DNS settings:
Open the Windows console prompt as an admin ( your console can be found here by default: C:\windows\system32\cmd.exe) and run the following commands:

netsh i i r r
netsh winsock reset
ipconfig /registerdns
ipconfig /flushdns
ipconfig /release
ipconfig /renew

Reset your Networks settings:

On your Control Panel, click on "Network and Internet" and open Internet Options.
Connections Tab: Click on LAN settings. On the LAN settings window, uncheck all the boxes and click OK.
Advanced Tab: Click on Reset and then click on Reset again.
You may have to restart your computer for the changes to take effect.

We have forwarded this issue to our team, and they will contact you by e-mail shortly.

Thank you!

fromtesonlineb16_ESO · June 2014

Nothing has changed on my PC in the last 24 hours, I never use add-ons. I only started having these severe problems after ZOS took down the EU server yesterday.

Note this is nothing wrong with my PC or internet connection. I have two different broadband ISPs using two different routers and this problem is happening on both. I have two PCs and the problem is happening on both.

It is nothing to do with me, and everything to do with you.

KeenanBlessing · June 2014

I have been getting this error more times than not when trying to load a new area and there doesn't seem to be a solid way to solve the issue on my end it's getting pretty frustrating when you try to do a quest and you can't get into the area for it.

pokits · June 2014

i to have been having this issue since launch could customer support also be notified to help resolve this issue as its frustrating the hell out of me

pokits · June 2014

Alas none of the fixes or solutions given by support and or game users have given me any results. This problem seems to occur on a random or selective basis, and unfortunately for me this seems to be most of the fricken time! Instead of the mega server i think i need a mini server just around the corner fro my place then maybe i will get a few good hours of gaming in

Neyephe · June 2014

These issues are still happening. I had unknown error 5 times in 20 minutes of trying to play. I can log in just fine, but after about 3-5 minutes of playing I get booted. Initially when I logged in this afternoon, everything was normal and the game was working just fine, no problems at all. I decided to go to Craglorn to quest with a guildy and after questing in Craglorn for 30 minutes I got my first unknown error. After 20 minutes of trying to stay logged in I finally thought that maybe Craglorn was giving me problems, so I left and went back to Deshaan and had the same unknown error issue.

I was perfectly fine for over an hour of playtime then, BAM, unknown errors over and over. I changed absolutely nothing about my computer to cause them. I logged in on another computer and it worked fine for a little while too, then I started with lag spikes... freezing for 5-10 secs then being ok a few minutes. Also, spells were not showing up when I was casting, but the mobs were still taking damage. (No reason for lag in Dashaan... I think there were 3 people in the whole zone... it was pretty dead)