Maintenance for the week of December 23:
· [COMPLETE] NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)
· [COMPLETE] NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)
Needs an access code?
Need Access code??? I waited for the entire update over my SLOW DSL and when I went to log in, it asked for the access code that was mailed to me - except there wasn't one...
Anyone that can help ???
grrr, never mind - slow email - thanks...
Edited by j.frank.nicholsb14_ESO on June 4, 2014 2:11AM Anyone that can help ???
grrr, never mind - slow email - thanks...
We have contacted our Customer support team to help you solve your issue.
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ZOS_JasonI✭✭✭✭Hey there. If you do not see the email with your access code, we suggest checking your spam/junk filter. Also try adding "donotreply@mail.elderscrollsonline.com" and "donotreply@elderscrollsonline.com" to your e-mail account's allow list to avoid having it automatically deleted or moved to a spam folder.
If you still don't see the access code, rest assured, we have created a ticket so that our Support Team can assist you. They'll be able to change the email address on your account in case there's a filter preventing you from receiving that email. Thanks for your patience!0 -
Windshadow_ESO✭✭✭I am having the same problem tried several times and no email has shown up.
I have white listed your donot reply addresses.
This system has worked in the past with my NA game and in fact I was on the NA server just before I attempted to log into the PTS and my IP did not change0