Are you still getting error 301 - login timed out every time you login?

Also, are you on the North American Megaserver?

Ever since last night (6/3), I have been getting error 301 followed by login timeouts with my account. Today I was still getting the same error. So, for fun I tried logging in with my husbands account on my computer, and it logs in just fine. Grr.... Any ideas???

I am confused about your problem. Is it the infamous unknown error that forces the game to crash, or the equally infamous error 301 that blocks your entrance onto the games servers. If it is the latter I can only offer sympathies. However if it is the former there is a tentative fix that might restore playability.

When you launch the game. Enter the video settings, and reset the values to the lowest possible setting, and turn off the named effects. The end result should be a consistent connection. The game will look as ugly as all hell, but you will probably be able to play.

They are only partially correct in asserting that it is your graphics card at fault in this situation. It isn't up to the task of deciphering their terrible code. I think the most likely cause of the unknown error is that one or many bad strings of code. Are instructing certain types of graphics cards to do something they were just never designed to do.

I personally think it is rather disingenuous of them to place all the blame on the card manufacturers. The reality is those companies are highly professional with many years of experience under their collective belts. This developer however is new, untested, and has subcontracted most everything out. They didn't even build the games engine.

I don't understand why they can't just honestly admit to their limitations due to their lack of experience, and further more I don't understand why they haven't opted to bring in additional support. When it has become self evident that they are in well over their heads.

They should never tell the customer that calls in with these problems that it is their hardware at fault. Hardware that can run most other games perfectly fine. That doesn't solve anything. That just encourages people to leave. It is cheaper to change games. Then it is to go out, and buy a new graphics card in the hope that it will actually allow a game to run on their rig.

They need to invest in some genuine community relations, because if this is the response people are getting from tech support this games days are numbered.

I have the same problem. Last night (June 4) I was in AA trials about to fight The Mage, when suddenly my game crashed - unknown error. When I tried to log in, it took along time and then it said log in timeout. Then I tried it again and few seconds later it said error 301, unable to connect to server (like MaxDerhund's picture). I tried exiting the game, restarting my computer,... and still the same problem. I thought I will fix at night when they do their maintenance. I tried this morning and still the same. I send a ticket to costumer support, tried what other people said on forums and still have the same problem. Can't connect to server. Before I only get disconnected, but I could reconnect and play. Now, I can't even connect to play the game. Hope they will fix this soon.
BTW I'm playing on EU server. If anyone have any ideas how to fix it, or anyone got the solution, please post it.

my 301 was cured by this mornings server patch or maint or whatever it was. i just logged out and will hopefully not see this bug again best wishes for your issue.

we should be fine till it happens again. hopefully we'll be near another server restart by then.

The server maintenance on 6/6 fixed my issue! Now lets hope I dont get stuck again....

Add me to the "not able to login" list.

I have filed a ticket. Yes, they sent a canned response even though I stated explicitly that I could not log on with any computer I tried. My roommate can log onto his character just fine from my computer as well as his own computer.

So yes, it is a server side problem and not our computers!

Reset the servers daily please until you can solve this problem.

I have cancelled my subscription already (4 days remaining). If they fix the issue within the four days fine, but otherwise I'm am out of here.

There is NO WAY I will pay for a game that I cannot play. Sorry.