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• NA megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
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When I try to login all I get is a black window
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ZOS_TristanK✭✭✭✭✭
✭Hey there, @guerrilla01. This issue may be related to the new fullscreen mode that we introduced. Please try the following:- Navigate to C:\Users\Username\Documents\Elder Scrolls Online\live
- Locate the file UserSettings.txt and open it with Notepad
- Locate the line starting SET FULLSCREEN_v5 - it will be set to SET FULLSCREEN_v5 "2"
- Change this to SET FULLSCREEN_v5 "1" and save the file
- Restart the launcher and hit Play
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erm...
"Username" is not the name of the folder...it is YOUR "Username". The one that you use to login to your computer.
i.e. C:\users\This is the name I use to login with, and as a result this entire folder path gets created\Documents\Elder Scrolls Online\Live
usually...when you login in to your computer...all you would need do is look in your "My Documents" or "Documents" folder located on the desktop, or in the "Start" panel.
and you will see the Elder Scrolls Online folderEdited by ZandrenVexx on June 1, 2014 5:03AM-=*Peace*=-
Z2 -
I looked in Documents and must have passed over it so I got confused. My bad. Thanks @ZandrexVexx, but it didn't work.We have contacted our Customer support team to help you solve your issue.0 -
Brabok✭✭✭Check in the usersettings file again.
If you can see a line: SET RequestedNumThreads no matter what number is behind it, replace that with these 2 Lines: SET RequestedNumJobThreads "-1"
SET RequestedNumWorkerThreads "-1"Edited by Brabok on June 1, 2014 10:46AMNever argue with Idiots
They drag you down to their level and beat you with experience1 -
ZOS_TristanK✭✭✭✭✭
✭Thanks for getting back to us, @guerrilla01. We've made a ticket for you, and our Support Team will provide you with further troubleshooting steps via email. Thank you for your patience!1 -
Seravi✭✭✭✭✭Had that problem after 1.1.2. This is what helped some with the issue.
SET FULLSCREEN_v5 "2" from "2" to "1" (windowed fullScreen)
SET RequestedNumJobThreads "-1"
SET RequestedNumWorkerThreads "-1"
-to:
SET RequestedNumJobThreads "0"
SET RequestedNumWorkerThreads "0"
In video settings i turned VSync On
Some can use the launcher and some have to launch from eso.exe. Try with launcher and if it still doesn't work, try using eso.exe to launch the game. I hope this helps.Edited by Seravi on June 2, 2014 3:00AM1 -
@Seravi;
well that's kind of an improvement
now all I have to look at is
http://gyazo.com/a99e4a1c2db00e27b6560800725301ce
doesn't load the character selection screen just keeps that =/0