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• [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
ZoCrashReporter opened when I select my character to play
Tuncay
Soul Shriven
Hello everyone;
After few weeks I want to play ESO again so I update it to v1.1.2 then I login with my password and get to character selection screen.After that I select my character that I want to play and click play and loading screen opened as normal but after few seconds ZoCrashReporter opened and I saw that message:
[reporter]
version = 0.01
[extra]
ProductName = eso
Version = eso.live.1.1.2.995904
char.account = xxxxxxx
char.alliance = 3
char.name = xxxxxxx
client.executablebits = 32
client.mode = load
client.renderertype = OPENGL
client.session_start_timestamp = 2014-05-31T09:56:09.132Z
client.time_since_load = 7
client.timestamp = 2014-05-31T09:58:29.917Z -frme 3957-
client.uptime = 143.4
computer.name = Tuncays-MacBook-Pro.local
computer.user = Tuncay
cpu.count = 2
data.depotid = 4001
data.dir = /Applications/Zenimax Online/The Elder Scrolls Online EU/game_m
data.syncm = databuild
data.version = 0.win.0.live.990524
exe.buildnum = 995904
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = Intel HD Graphics 3000 OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 INTEL-8.24.13
gfx.vendorid = 0
globby.address = 198.20.200.63
globby.port = 24504
loc.wloc = 426 118124 10033 141777 190.90
loc.world = Stros M'Kai
loc.worldid = 426
loc.zone = Stros M'Kai
login.address = xxxxxxxxxxxxx
mem.current = 876
mem.peak = 876
mem.physical = 4096
os.platform = mac
os.version = 13D65
realm.depotid = 0
realm.id = 4001
realm.name = EU Megaserver
reportfield.ver = 3
I also repair it and download above 20 gb and having that problem again. Please help me.
Edited by Tuncay on May 31, 2014 10:22AM After few weeks I want to play ESO again so I update it to v1.1.2 then I login with my password and get to character selection screen.After that I select my character that I want to play and click play and loading screen opened as normal but after few seconds ZoCrashReporter opened and I saw that message:
[reporter]
version = 0.01
[extra]
ProductName = eso
Version = eso.live.1.1.2.995904
char.account = xxxxxxx
char.alliance = 3
char.name = xxxxxxx
client.executablebits = 32
client.mode = load
client.renderertype = OPENGL
client.session_start_timestamp = 2014-05-31T09:56:09.132Z
client.time_since_load = 7
client.timestamp = 2014-05-31T09:58:29.917Z -frme 3957-
client.uptime = 143.4
computer.name = Tuncays-MacBook-Pro.local
computer.user = Tuncay
cpu.count = 2
data.depotid = 4001
data.dir = /Applications/Zenimax Online/The Elder Scrolls Online EU/game_m
data.syncm = databuild
data.version = 0.win.0.live.990524
exe.buildnum = 995904
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = Intel HD Graphics 3000 OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 INTEL-8.24.13
gfx.vendorid = 0
globby.address = 198.20.200.63
globby.port = 24504
loc.wloc = 426 118124 10033 141777 190.90
loc.world = Stros M'Kai
loc.worldid = 426
loc.zone = Stros M'Kai
login.address = xxxxxxxxxxxxx
mem.current = 876
mem.peak = 876
mem.physical = 4096
os.platform = mac
os.version = 13D65
realm.depotid = 0
realm.id = 4001
realm.name = EU Megaserver
reportfield.ver = 3
I also repair it and download above 20 gb and having that problem again. Please help me.
We have contacted our Customer support team to help you solve your issue.
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class101✭✭✭did you tried to reset settings to default
if not try to rename/delete the Elder Scrolls Online folder in
C:\Users\<Windows account name>\Documents\Elder Scrolls Online0 -
TuncaySoul ShrivenThanks for answer but I'm using macbook pro
Edit: I understand I will do it on my mac documentsEdited by Tuncay on May 31, 2014 10:13AM0 -
TuncaySoul ShrivenOh I open it wrong place (French Support) if it's possible please move it to English one or I can open it there.0
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class101✭✭✭Yeah sorry didn't notice was sent to mac forums, try a complete repair with the little cog wheel in the launcher, should recheck all the 20Gb of your installation for possible inconsistencies0
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TuncaySoul Shriven
I did it and it didn't work but they receive my forum support ticket and I sent them my game consultant report now I wait for analysis.Yeah sorry didn't notice was sent to mac forums, try a complete repair with the little cog wheel in the launcher, should recheck all the 20Gb of your installation for possible inconsistencies0 -
Moonraker✭✭✭✭If you are using an non English system language on your OS X, try changing it to English and reboot as detailed in this thread. It was a bug introduced in 1.1.2 and should be fixed in the next update;
Crashes after 1.1.2 Update - Non English Language Issue
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TuncaySoul ShrivenIf you are using an non English system language on your OS X, try changing it to English and reboot as detailed in this thread. It was a bug introduced in 1.1.2 and should be fixed in the next update;
Crashes after 1.1.2 Update - Non English Language Issue
I will try,thanks.
Update: Thanks that works I wish that they will fix it next update as you said.Edited by Tuncay on May 31, 2014 2:37PM0 -
Moonraker✭✭✭✭
We can but hopeIf you are using an non English system language on your OS X, try changing it to English and reboot as detailed in this thread. It was a bug introduced in 1.1.2 and should be fixed in the next update;
Crashes after 1.1.2 Update - Non English Language Issue
I will try,thanks.
Update: Thanks that works I wish that they will fix it next update as you said.
Glad it helped.
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