The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
Maintenance for the week of May 6:
• PC/Mac: NA and EU megaservers for patch maintenance – May 6, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for maintenance – May 8, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – May 8, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)

ZoCrashReporter opened when I select my character to play

Tuncay
Tuncay
Soul Shriven
Hello everyone;
After few weeks I want to play ESO again so I update it to v1.1.2 then I login with my password and get to character selection screen.After that I select my character that I want to play and click play and loading screen opened as normal but after few seconds ZoCrashReporter opened and I saw that message:
[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.1.2.995904
char.account = xxxxxxx
char.alliance = 3
char.name = xxxxxxx
client.executablebits = 32
client.mode = load
client.renderertype = OPENGL
client.session_start_timestamp = 2014-05-31T09:56:09.132Z
client.time_since_load = 7
client.timestamp = 2014-05-31T09:58:29.917Z -frme 3957-
client.uptime = 143.4
computer.name = Tuncays-MacBook-Pro.local
computer.user = Tuncay
cpu.count = 2
data.depotid = 4001
data.dir = /Applications/Zenimax Online/The Elder Scrolls Online EU/game_m
data.syncm = databuild
data.version = 0.win.0.live.990524
exe.buildnum = 995904
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = Intel HD Graphics 3000 OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 INTEL-8.24.13
gfx.vendorid = 0
globby.address = 198.20.200.63
globby.port = 24504
loc.wloc = 426 118124 10033 141777 190.90
loc.world = Stros M'Kai
loc.worldid = 426
loc.zone = Stros M'Kai
login.address = xxxxxxxxxxxxx
mem.current = 876
mem.peak = 876
mem.physical = 4096
os.platform = mac
os.version = 13D65
realm.depotid = 0
realm.id = 4001
realm.name = EU Megaserver
reportfield.ver = 3


I also repair it and download above 20 gb and having that problem again. Please help me.
Edited by Tuncay on May 31, 2014 10:22AM
We have contacted our Customer support team to help you solve your issue.
  • class101
    class101
    ✭✭✭
    did you tried to reset settings to default

    if not try to rename/delete the Elder Scrolls Online folder in

    C:\Users\<Windows account name>\Documents\Elder Scrolls Online
    Options
  • Tuncay
    Tuncay
    Soul Shriven
    Thanks for answer but I'm using macbook pro
    Edit: I understand I will do it on my mac documents
    Edited by Tuncay on May 31, 2014 10:13AM
    Options
  • Tuncay
    Tuncay
    Soul Shriven
    Oh I open it wrong place (French Support) if it's possible please move it to English one or I can open it there.
    Options
  • Tuncay
    Tuncay
    Soul Shriven
    class101 wrote: »
    did you tried to reset settings to default

    if not try to rename/delete the Elder Scrolls Online folder in

    C:\Users\<Windows account name>\Documents\Elder Scrolls Online

    It didn't work :(

    Options
  • class101
    class101
    ✭✭✭
    Yeah sorry didn't notice was sent to mac forums, try a complete repair with the little cog wheel in the launcher, should recheck all the 20Gb of your installation for possible inconsistencies
    Options
  • Tuncay
    Tuncay
    Soul Shriven
    class101 wrote: »
    Yeah sorry didn't notice was sent to mac forums, try a complete repair with the little cog wheel in the launcher, should recheck all the 20Gb of your installation for possible inconsistencies
    I did it and it didn't work but they receive my forum support ticket and I sent them my game consultant report now I wait for analysis.
    Options
  • Moonraker
    Moonraker
    ✭✭✭✭
    If you are using an non English system language on your OS X, try changing it to English and reboot as detailed in this thread. It was a bug introduced in 1.1.2 and should be fixed in the next update;

    Crashes after 1.1.2 Update - Non English Language Issue

    Options
  • Tuncay
    Tuncay
    Soul Shriven
    Moonraker wrote: »
    If you are using an non English system language on your OS X, try changing it to English and reboot as detailed in this thread. It was a bug introduced in 1.1.2 and should be fixed in the next update;

    Crashes after 1.1.2 Update - Non English Language Issue

    I will try,thanks.

    Update: Thanks that works I wish that they will fix it next update as you said.
    Edited by Tuncay on May 31, 2014 2:37PM
    Options
  • Moonraker
    Moonraker
    ✭✭✭✭
    Tuncay wrote: »
    Moonraker wrote: »
    If you are using an non English system language on your OS X, try changing it to English and reboot as detailed in this thread. It was a bug introduced in 1.1.2 and should be fixed in the next update;

    Crashes after 1.1.2 Update - Non English Language Issue

    I will try,thanks.

    Update: Thanks that works I wish that they will fix it next update as you said.
    We can but hope :) Glad it helped.
    Options
Sign In or Register to comment.