Settings not saving

Hunterkiss · April 2014

Every time I log on I have to readjust the settings to my liking as well as the controls and keybindings. I thought this would be fixed in the last patch but its still an issue.

Maxium · April 2014

I could be wrong on this, but I think if you're logged into the overflow server, it resets it back to default settings.

I logged out and back in a few times until I was placed in the actual server and my settings returned to what I had them set at.

Hopefully that helps. It could be some other issue you may be having though.

ambrynn_ESO · April 2014

I have the same problem. I thought we'd be told if we were being logged into the overflow server.

Hunterkiss · April 2014

Nope, still an issue. Every time

veluccia · May 2014

Same here. Can't save any settings, or even login name. Also can't access any addons.

Vandril · May 2014

This is just a shot in the dark and probably completely off the mark, but is it possible that ESO does not have write permissions for the folder it's installed in? Can you try running the game executable (<install directory>\Zenimax Online\The Elder Scrolls Online\game\client\eso.exe) as administrator? You can do so, if you have administrator permissions on your account of the PC you're using, by right-clicking eso.exe and clicking "Run as administrator".

If the problem is write permissions, running it as admin should solve that. I'm jumping the gun to save myself time, but if it works when you do this, you can set the program to always run as administrator in its properties window. Right click eso.exe, select "Properties", go to the "Compatibility" tab at the top of the new window, check "Run this program as an administrator", and click OK.

The above information is using more modern Windows OS. If you're using Windows below XP (or maybe even XP, I don't remember if it works the same there), then you'll have to look up how to do it if you can't run as admin the way I outlined it.

If running as admin doesn't solve it, chances are it's just a bug that we'll be waiting to have ZOS fix.

Bärtierchen · February 2015

Same problem here. Not saving license accepted nor UserId (though checked) nor game settings on my Mac. "/Applications/Zenimax Online/" and below is both readable and writeable for both my admin user and my gaming user.

Anybody got this problem solved?

ZOS_LenaicR · February 2015

Hello guys,

Could you please verify you are running the Launcher and game as Administrator, as stated @Vandril please? (Thank you for your help to the community @Vandril !)
Also, please check that "Read-Only" is unchecked as it will prevent the game from saving your settings.

If it still doesn't work please tell us; we'll continue to support you.

Edit :
You also can try this out:

Close your Launcher,
Go to the default user folder (Documents>Elder Scrolls Online>LiveEU or LiveNA. Delete the file "UserSettings" and create an empty Notepad one .txt with the same name;
In this new file, input:
SET MouseRawInput "1"
SET MouseSensitivityFirstPerson "0.50000000"
SET MouseSensitivityThirdPerson "1.00999999"
SET MouseSmoothing "0"
SET InvertMouseWheel "1"
SET InvertMouseY "1"
SET InvertMouseX "1"
SET PFX_SUPPRESS_DISTANCE_v2 "50.00000000"
SET PFX_GLOBAL_MAXIMUM "1024"
SET MULTI_GPU_CHECK "1"
SET CachedRLREnabled "0"
SET CachedReflectionResolution "0"
SET CachedShadowFiltering "0"
SET ScreenshotFormat.2 "PNG"
SET PregameGammaCheckEnabled "0"
SET HardwareCheckEnabled.2 "0"
SET SUB_SAMPLING "0"
SET REFLECTION_QUALITY_v3 "0"
SET PARTICLE_DENSITY "0"
SET HIGH_RESOLUTION_SHADOWS "0"
SET SHADOWS "0"
SET GAMMA_ADJUSTMENT "100"
SET VIEW_DISTANCE "0.40000001"
SET GPUSmoothingFrames "10"
SET MIP_LOAD_SKIP_LEVELS "2"
SET RAIN_WETNESS "0"
SET LENS_FLARE "0"
SET GOD_RAYS_v2 "0"
SET ANTI_ALIASING_v2 "1"
SET AMBIENT_OCCLUSION "0"
SET COLOR_GRADING_v1 "0"
SET BLOOM "0"
SET DEPTH_OF_FIELD "0"
SET TONE_MAPPING "1"
SET COLOR_CORRECTION "1"
SET SOFT_ALPHA "0"
SET DISTORTION "0"
SET CHARACTER_LIGHTING "0"
SET DIFFUSE_2_MAPS "0"
SET DETAIL_MAPS "0"
SET NORMAL_MAPS "0"
SET SPECULAR_MAPS "0"
SET CLUTTER_2D "0"
SET SIMPLE_SHADERS "1"
SET WATER_FOAM "0"
SET VSYNC_INTERVAL "1"
SET VSYNC "1"
SET MAX_ANISOTROPY "0"
SET PreferMaximizedWindow "0"
SET PreferExclusiveFullscreen "0"
SET FULLSCREEN_v5 "1"
SET FullscreenHeight "1080"
SET FullscreenWidth "1920"
SET WindowedHeight "1138"
SET WindowedWidth "1920"
SET LuaMemoryLimitMB "64"
SET GamepadSensitivityFirstPerson.2 "0.72000003"
SET GamepadSensitivityThirdPerson.2 "0.85000002"
SET GamepadInvertX "0"
SET GamepadInvertY "0"
SET GamepadVibrationEnabled "1"
SET SOUND_ENABLED "1"
SET FOOTSTEPS_VOLUME "70.00000000"
SET FOOTSTEPS_ENABLED "1"
SET SPEAKER_SETUP "0"
SET BACKGROUND_AUDIO "0"
SET VO_VOLUME "70.00000000"
SET VO_ENABLED "1"
SET UI_VOLUME "70.00000000"
SET UI_ENABLED "1"
SET AMBIENT_VOLUME "70.00000000"
SET AMBIENT_ENABLED "1"
SET SFX_VOLUME "70.00000000"
SET SFX_ENABLED "1"
SET MUSIC_VOLUME "70.00000000"
SET MUSIC_ENABLED "0"
SET AUDIO_VOLUME "100.00000000"
SET AUDIO_ENABLED "1"
SET TooltipFilter "-1"
SET TooltipNumOptions "2"
SET Language.2 "en"
SET GraphicsDriver.7 "D3D11"
SET PatchDataPath "game:/GameData/"
SET CacheDataPath "machine:/Cache/"
SET ViewedAddOnEULAVersion "5"
SET AcceptedAddOnEULAVersion "5"
SET AcceptedEULAVersion "3"
SET DirectionalDamageIndictorVisibleInThirdPerson "0"
SET CameraFramingTransitionEnabled "1"
SET SkipPregameVideos "1"
SET HasPlayedPregameVideo "1"
SET RangedKillCamera "0"
SET PlayerKillCamera "1"
SET LastMonsterKillCamera "1"
SET MinFrameTime.2 "0.01000000"
SET ParticlesEnabled "1"
SET RequestedNumJobThreads "-1"
SET RequestedNumWorkerThreads "-1"
SET FreeUnusedGrannyFileSections.2 "0"
SET IsTrustedMachine "1"
SET RememberAccountName "1"
SET LastRealm "NA Megaserver"
SET CustomUIScale "0.92267138"
SET UseCustomUIScale.2 "0"
SET RollDodgeDoubleTapEnabled "1"
SET RollDodgeDoubleTapTimeWindow.2 "185"
SET MonsterTellsEnabled "1"
SET CameraZoomDistancesSynced "1"
SET SiegeCameraZoomDistance "6.00000000"
SET WeaponsOutCameraZoomDistance "4.00000000"
SET WeaponsSheathedCameraZoomDistance "4.00000000"
SET LanguageDirectory.2 "game:/EsoUI"
SET MaxNetworkWriteBuffer "10485760"
SET MaxNetworkReadBuffer "10485760"
Save and close, then restart your Launcher.

Bärtierchen · February 2015

Thank you! Using my admin account helps.

However it feels very odd to need admin rights. How comes?